Customer Service Representative Jobs in Ontario, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Christi Liang Insurance Agency, Inc
- Walnut, CA (12 miles from Ontario, CA)
- 13 days ago
- Christi Liang Insurance Agency, Inc
- Walnut, CA (12 miles from Ontario, CA)
- 13 days ago
As a Customer Service Representative, you will have the opportunity to make a difference in the lives of our customers every day....
Store Customer Service Specialist
- Montclair, CA (2 miles from Ontario, CA)
- 1 hour ago
- Montclair, CA (2 miles from Ontario, CA)
- 1 hour ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative - InCycle - Pomona, CA
- Pomona, CA (10 miles from Ontario, CA)
- 1 hour ago
- Pomona, CA (10 miles from Ontario, CA)
- 1 hour ago
Customer Service Representative - InCycle - Pomona, CA ABOUT SPECIALIZED Innovation has guided our every decision since 1974....
Warehouse Customer Service Representative - (Conversion)
- Fontana, CA (12 miles from Ontario, CA)
- 1 hour ago
- Fontana, CA (12 miles from Ontario, CA)
- 1 hour ago
WAREHOUSE CUSTOMER SERVICE REPRESENTATIVE Shift/Schedule Schedule Details: Text DELIVER to 88300 to apply or check out more jobs at www.workatGEODIS.com!...
Customer Service Associate - Temporary
- Placentia, CA (17 miles from Ontario, CA)
- 1 hour ago
- Placentia, CA (17 miles from Ontario, CA)
- 1 hour ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Placentia, CA (17 miles from Ontario, CA)
- 1 hour ago
- Placentia, CA (17 miles from Ontario, CA)
- 1 hour ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- City of Industry, CA (21 miles from Ontario, CA)
- 3 hours ago
- City of Industry, CA (21 miles from Ontario, CA)
- 3 hours ago
As a Customer Service Representative (CSR), you will field a high volume of calls, emails, and social media inquiries, resolving customer issues and provide amazing service to all inbound calling customers...
Remote WorkCustomer Service Representative (Receptionist)
- City of Industry, CA (21 miles from Ontario, CA)
- 6 hours ago
- City of Industry, CA (21 miles from Ontario, CA)
- 6 hours ago
center experience **Professional Skills** + Strong telephone communication skills + Able to work in a fast pace environment + Ability to sit and work at a PC for extended periods + Proficient in MS...
Responsible for the fulfillment and management of customer order requirements through direct and indirect (i.e., email, phone or EDI-electronic data interface) contact; coordinates order requests...
Hybrid Customer Service Specialist, I
- Anaheim, CA (23 miles from Ontario, CA)
- 6 hours ago
- Anaheim, CA (23 miles from Ontario, CA)
- 6 hours ago
. + Customer service/call center experience preferred, but not required. + Banking, Mortgage/Loan Servicing industry experience preferred, but not required....
Customer Service Rep(08288) - 12911 Chapman Ave
- Garden Grove, CA (24 miles from Ontario, CA)
- 6 hours ago
- Garden Grove, CA (24 miles from Ontario, CA)
- 6 hours ago
Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete...
General Purpose Responsible for providing courteous, attentive and accurate responses to all customer inquiries/problems regarding various Clerk Treasurer and other City services through phone...
Member Service Representative (Full-Time) - West Covina
- West Covina, CA (16 miles from Ontario, CA)
- 12 hours ago
- West Covina, CA (16 miles from Ontario, CA)
- 12 hours ago
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA,...
Veterinary Client Service Representative
- Garden Grove, CA (24 miles from Ontario, CA)
- 17 hours ago
- Garden Grove, CA (24 miles from Ontario, CA)
- 17 hours ago
The Garden Grove Dog and Cat Hospital is looking for a full-time veterinary customer service representative to join our busy multi - doctor practice located in Garden Grove....
Personal Banker (Member Service Representative II)
- Norco, CA (10 miles from Ontario, CA)
- 1 day ago
- Norco, CA (10 miles from Ontario, CA)
- 1 day ago
Were always looking for diverse, talented, service-oriented people to join our exceptional team. Personal Banker (Member Service Representative II) The pay range for this position is listed below....
Demographic Data for Ontario, CA
Moving to Ontario, CA? Find some basic demographic data about Ontario, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Ontario, CA
Highest Education Level
Customer Service Representatives in Ontario, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Asset Protection
- Payment Processing
- Order Entry
- Customer Support
- Baking
- Order Processing
- Willingness To Learn
- Sales Leadership
- Courteous
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Listening
- Customer Relations
- Friendliness
- Retail
- Telephone Skills
- Military Background
- High School Diploma
- Driving
- Flexibility
- Filing
- Inventory Management
- Policy Development
- Multitasking
- Spanish
- English
- Microsoft Office
- Problem Solving
- Sales
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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