Customer Service Representative Jobs in Ontario, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Irvine, CA (22 miles from Ontario, CA)
- 9 days ago
- Irvine, CA (22 miles from Ontario, CA)
- 9 days ago
At Gentle Dental, our Customer Service Representative manage patients full cycle from clinical diagnosis to treatment acceptance....
Customer Service Representative I
- City of Industry, CA (21 miles from Ontario, CA)
- 2 hours ago
- City of Industry, CA (21 miles from Ontario, CA)
- 2 hours ago
Who You Are: A Customer Service Representative that makes it a priority to ensure the customers and organization have the support they need by telephone, fax, or email....
Customer Service Representative
- Diamond Bar, CA (10 miles from Ontario, CA)
- 2 hours ago
- Diamond Bar, CA (10 miles from Ontario, CA)
- 2 hours ago
Purpose of Job: Our growing business is looking for a skilled problem solver to join our team as a Customer Service Representative....
- La Puente, CA (16 miles from Ontario, CA)
- 3 hours ago
- La Puente, CA (16 miles from Ontario, CA)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Fullerton, CA (18 miles from Ontario, CA)
- 3 hours ago
- Fullerton, CA (18 miles from Ontario, CA)
- 3 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Temporary
- La Puente, CA (16 miles from Ontario, CA)
- 3 hours ago
- La Puente, CA (16 miles from Ontario, CA)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Amazon Locker+ Customer Service Associate
- La Habra, CA (19 miles from Ontario, CA)
- 3 hours ago
- La Habra, CA (19 miles from Ontario, CA)
- 3 hours ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Pomona Women's Center - On-Call Client Advocate
- Pomona, CA (10 miles from Ontario, CA)
- 5 hours ago
- Pomona, CA (10 miles from Ontario, CA)
- 5 hours ago
Pomona Women's Center - On-Call Client Advocate 845 E Arrow Hwy, Pomona, CA 91767, USA Req #1071 Wednesday, March 12, 2025 HealthRIGHT 360 gives hope, builds health, and changes lives for people...
- Orange, CA (22 miles from Ontario, CA)
- 6 hours ago
- Orange, CA (22 miles from Ontario, CA)
- 6 hours ago
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments....
- Corona, CA (13 miles from Ontario, CA)
- 6 hours ago
- Corona, CA (13 miles from Ontario, CA)
- 6 hours ago
Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM!...
Customer Service Representative
- Fullerton, CA (18 miles from Ontario, CA)
- 10 hours ago
- Fullerton, CA (18 miles from Ontario, CA)
- 10 hours ago
Customer Service: Delivering best in class service to all patients and clients with professional and proactive approach. Maintain a professional appearance following the organizational dress...
Customer Service Representative
- Orange, CA (22 miles from Ontario, CA)
- 12 hours ago
- Orange, CA (22 miles from Ontario, CA)
- 12 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Job Listing ID: 4229372 Job Title: Bilingual Customer Service Driver (Spanish) Application Deadline: 06/08/2025Job Location: Ontario Date Posted: 03/11/2025Hours Worked Per Week: 40 Shift: Day...
Customer Service Response Clerk
- Corona, CA (13 miles from Ontario, CA)
- 14 hours ago
- Corona, CA (13 miles from Ontario, CA)
- 14 hours ago
Are you looking for a job opportunity where you can advance your skills and experience? Staffmark has an outstanding opportunity for you! We are looking to fill a Customer Service Response Clerk...
Customer Service Representative
- Anaheim, CA (23 miles from Ontario, CA)
- 15 hours ago
- Anaheim, CA (23 miles from Ontario, CA)
- 15 hours ago
Position Overview: Supports and adds value to an efficient organization dedicated to quality care and exceptional service. Performs a variety of clerical and customer service work in providing...
Demographic Data for Ontario, CA
Moving to Ontario, CA? Find some basic demographic data about Ontario, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Ontario, CA
Highest Education Level
Customer Service Representatives in Ontario, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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