Customer Service Representative Jobs in Norco, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Gentle Dental
- Irvine, CA (16 miles from Norco, CA)
- 10 days ago
- Gentle Dental
- Irvine, CA (16 miles from Norco, CA)
- 10 days ago
At Gentle Dental, our Customer Service Representative manage patients full cycle from clinical diagnosis to treatment acceptance....
- Riverside, CA (11 miles from Norco, CA)
- 5 hours ago
- Riverside, CA (11 miles from Norco, CA)
- 5 hours ago
Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM!...
- Hacienda Heights, CA (24 miles from Norco, CA)
- 10 hours ago
- Hacienda Heights, CA (24 miles from Norco, CA)
- 10 hours ago
Start the Year off with a full time position working with an amazing company. This position is a full time onsite role. Must have excellent communication and technical customer service skills....
Veterinary Client Service Representative
- Garden Grove, CA (23 miles from Norco, CA)
- 10 hours ago
- Garden Grove, CA (23 miles from Norco, CA)
- 10 hours ago
The Garden Grove Dog and Cat Hospital is looking for a part-time Veterinary Client Service Representative to join our busy multi-doctor practice located in Garden Grove. Being a receptionist in...
HIRING Home Warranty Customer Service Call Center
- East Irvine, CA (20 miles from Norco, CA)
- 15 hours ago
- East Irvine, CA (20 miles from Norco, CA)
- 15 hours ago
We are an upscale call center located near Irvine spectrum. If you have experience in auto or home warranty, we're looking to fill 1 position for our Home Warranty Customer Service Team....
Remote Customer Support Rep No Calls, Just Emails & Chats
- Anaheim, CA (23 miles from Norco, CA)
- 15 hours ago
- Anaheim, CA (23 miles from Norco, CA)
- 15 hours ago
Now Hiring: Remote Customer Support Representative No Calls Required Pay: $40/hr + Full Benefits & Paid Training We are looking for a **Remote Customer Support Representative** to assist clients...
Remote WorkWe are looking for an AMAZING Customer Service Assistant
- Corona, CA (3 miles from Norco, CA)
- 15 hours ago
- Corona, CA (3 miles from Norco, CA)
- 15 hours ago
About us - Our Business Name is 100% Verified. We are a very busy Fingerprinting and Passport services located in the City of Corona. We currently provide California Livescan, Digital & Ink...
Drywall -Painter Construction Customer service
- Corona, CA (3 miles from Norco, CA)
- 15 hours ago
- Corona, CA (3 miles from Norco, CA)
- 15 hours ago
We are looking for a skilled Customer Service Technician to join our team. The ideal candidate must be experienced in drywall, painting, finish carpentry, and baseboard installation. Requirements:...
- Ontario, CA (10 miles from Norco, CA)
- 16 hours ago
- Ontario, CA (10 miles from Norco, CA)
- 16 hours ago
Duties and Responsibilities Immediately address and resolve customer inventory inquiries or day-to-day issues Run a Schedule to ship report to ensure all bill of ladings from the previous day are...
- Rialto, CA (15 miles from Norco, CA)
- 16 hours ago
- Rialto, CA (15 miles from Norco, CA)
- 16 hours ago
Customer Service Scheduler Rialto, CA (onsite) 12+Month Contract Overview: The Delivery Coordinator will be responsible for ensuring timely and accurate delivery of specified equipment to...
Customer Service Associate - Temporary
- Placentia, CA (16 miles from Norco, CA)
- 16 hours ago
- Placentia, CA (16 miles from Norco, CA)
- 16 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - Bilingual - Overnights
- Corona, CA (3 miles from Norco, CA)
- 18 hours ago
- Corona, CA (3 miles from Norco, CA)
- 18 hours ago
Bilingual Customer Service Representative - Overnights Pay from $27 to $32 per hour with significant growth and earning potential!...
Customer Service Representative - Bilingual
- Bloomington, CA (13 miles from Norco, CA)
- 18 hours ago
- Bloomington, CA (13 miles from Norco, CA)
- 18 hours ago
Bilingual Customer Service Representative Pay from $25 to $30 per hour with significant growth and earning potential!...
Customer Service Representative
- Lake Forest, CA (24 miles from Norco, CA)
- 18 hours ago
- Lake Forest, CA (24 miles from Norco, CA)
- 18 hours ago
Customer Service Representative Pay from $24 to $28 per hour with significant growth and earning potential!...
Customer Experience Representative John Wayne Airport
- Santa Ana, CA (20 miles from Norco, CA)
- 18 hours ago
- Santa Ana, CA (20 miles from Norco, CA)
- 18 hours ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Demographic Data for Norco, CA
Moving to Norco, CA? Find some basic demographic data about Norco, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Norco, CA
Highest Education Level
Customer Service Representatives in Norco, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Reception
- Inbound/Outbound Calling
- Reimbursement
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »