Customer Service Representative Jobs in Modesto, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Lathrop, CA (19 miles from Modesto, CA)
- 30+ days ago
- Lathrop, CA (19 miles from Modesto, CA)
- 30+ days ago
This PART-TIME position, paying $17.00/hour, is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their...
Transdev in Modesto, CA is hiring a Customer Service Representative to act as a liaison for our customers, providers, and client....
Customer Service Representative
- Empire, CA (6 miles from Modesto, CA)
- 1 day ago
- Empire, CA (6 miles from Modesto, CA)
- 1 day ago
Our Culture Benefits Career Areas Events Search Jobs Current Associates d jobs Career Assistant The information you provide to the chatbot will be collected to improve your experience. Please read...
Customer Service Representative
- Lathrop, CA (19 miles from Modesto, CA)
- 1 day ago
- Lathrop, CA (19 miles from Modesto, CA)
- 1 day ago
Job Description We are looking for a team member that is excited to join our team of pet advocates. Someone that works well with peers and a team player; who can provide excellent and expeditious...
- Manteca, CA (14 miles from Modesto, CA)
- 2 days ago
- Manteca, CA (14 miles from Modesto, CA)
- 2 days ago
Pay Range: $20.00 - $25.50 POSITION SUMMARY: Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments...
Retail Customer Service Cashier
- Ripon, CA (8 miles from Modesto, CA)
- 2 days ago
- Ripon, CA (8 miles from Modesto, CA)
- 2 days ago
Req ID: 452756 Address: 1553 Colony Rd. Ripon, CA, 95366 Benefits: * $16.00 - $18.00 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Store Manager (Sales, Customer Service)
- Manteca, CA (14 miles from Modesto, CA)
- 5 days ago
- Manteca, CA (14 miles from Modesto, CA)
- 5 days ago
Sign-On Bonus Opportunity of up to $3,500* Pay Range: $55000 - $120000 / year Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling-...
Customer Service Representative
- Stockton, CA (21 miles from Modesto, CA)
- 6 days ago
- Stockton, CA (21 miles from Modesto, CA)
- 6 days ago
Job ID: 507706 Non-Exempt Oldcastle Infrastructure, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North...
The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to...
- Riverbank, CA (5 miles from Modesto, CA)
- 7 days ago
- Riverbank, CA (5 miles from Modesto, CA)
- 7 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
CLUB Customer Service Outfitter (Part Time)
- Manteca, CA (14 miles from Modesto, CA)
- 8 days ago
- Manteca, CA (14 miles from Modesto, CA)
- 8 days ago
Pay Range: $17.00 - $22.50 POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a...
Customer Experience Representative
- French Camp, CA (21 miles from Modesto, CA)
- 8 days ago
- French Camp, CA (21 miles from Modesto, CA)
- 8 days ago
Building a career at Granite may be the most valuable thing you could do... Find your dream job today, and be part of something great. Our most powerful partnership is the one we have with our...
We are hiring a Customer Service Representative to join our growing team! Must reside in California - In office role....
Part-Time Retail Sales Associate
- Riverbank, CA (5 miles from Modesto, CA)
- 13 days ago
- Riverbank, CA (5 miles from Modesto, CA)
- 13 days ago
Role Specific Information Required Open Availability Job Description About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while...
Demographic Data for Modesto, CA
Moving to Modesto, CA? Find some basic demographic data about Modesto, CA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Modesto, CA
Highest Education Level
Customer Service Representatives in Modesto, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Energetic
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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