Customer Service Representative Jobs in Irvine, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Cypress, CA (17 miles from Irvine, CA)
- 5 hours ago
- Cypress, CA (17 miles from Irvine, CA)
- 5 hours ago
CUSTOMER SERVICE REPRESENTATIVE Location: Cypress, California Type: Contract Job #81242 APR has been engaged to identify a hardworking Customer Service Representative for one of our biggest clients...
23262 Customer Service Rep Trainee (Monday to Friday 8:00am to 5:00pm)
- Newport Beach, CA (11 miles from Irvine, CA)
- 6 hours ago
- Newport Beach, CA (11 miles from Irvine, CA)
- 6 hours ago
Essential Functions:- Completes and participates in all customer service training program curriculum and activities.- Attends and actively participates in instructor led trainings (ILTs) on topics...
- Anaheim, CA (13 miles from Irvine, CA)
- 1 day ago
- Anaheim, CA (13 miles from Irvine, CA)
- 1 day ago
Id : 29927, Title : Customer Service Clerk, Category : Administration, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...256, ExternalPostedStartDate : null, JobLevel : null,...
Customer Support Representative
- Ontario, CA (22 miles from Irvine, CA)
- 1 day ago
- Ontario, CA (22 miles from Irvine, CA)
- 1 day ago
Our Customer Support Representatives are the driving force behind creating exceptional experiences and delivering unparalleled service to our valued customers. Known for their passion, dedication,...
Entry Level Customer Service Associate
- Norwalk, CA (21 miles from Irvine, CA)
- 1 day ago
- Norwalk, CA (21 miles from Irvine, CA)
- 1 day ago
Our ever-evolving team will be adding a fresh and innovative entry-level Customer Service Associate to our Sales and Customer Service Department. The entry-level Customer Service Associate who we...
Customer Service Representative
- Chino, CA (15 miles from Irvine, CA)
- 1 day ago
- Chino, CA (15 miles from Irvine, CA)
- 1 day ago
Are you or someone you know actively looking to step foot into a well known Automotive company? We are looking for skilled customer service representative's to support a high volume of inbound...
Customer Service Representative
- Placentia, CA (11 miles from Irvine, CA)
- 1 day ago
- Placentia, CA (11 miles from Irvine, CA)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Healthcare Customer Service Representative
- Anaheim, CA (13 miles from Irvine, CA)
- 1 day ago
- Anaheim, CA (13 miles from Irvine, CA)
- 1 day ago
JOB SUMMARY The Customer Service Representative provides support to providers and members by answering calls regarding eligibility, benefits, claims, and service authorizations....
Customer Service Team Member - Part Time
- Huntington Beach, CA (14 miles from Irvine, CA)
- 1 day ago
- Huntington Beach, CA (14 miles from Irvine, CA)
- 1 day ago
Provides support as a member of the Front-End team to include providing all guest service functions according to procedure and holding a lasting impression on WFM customers' shopping experience....
- Lakewood, CA (23 miles from Irvine, CA)
- 1 day ago
- Lakewood, CA (23 miles from Irvine, CA)
- 1 day ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Member Service Representative (Part-Time) - Mission Viejo
- Mission Viejo, CA (16 miles from Irvine, CA)
- 1 day ago
- Mission Viejo, CA (16 miles from Irvine, CA)
- 1 day ago
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA,...
A small, close-knit company is seeking a reliable and professional Administrative Assistant to provide daily support to the General Manager and CEO. The ideal candidate will have strong invoicing...
- Aliso Viejo, CA (10 miles from Irvine, CA)
- 1 day ago
- Aliso Viejo, CA (10 miles from Irvine, CA)
- 1 day ago
An electronic contract manufacturer located in the city of Aliso Viejo is looking for a Customer Service Representative....
- Corona, CA (13 miles from Irvine, CA)
- 2 days ago
- Corona, CA (13 miles from Irvine, CA)
- 2 days ago
AppleOne has partnered with a Fuel and Lubricant company in Corona, CA to assist with hiring a Customer Service Representative....
Customer Service Representative
- Anaheim, CA (13 miles from Irvine, CA)
- 2 days ago
- Anaheim, CA (13 miles from Irvine, CA)
- 2 days ago
Service Representative....
Demographic Data for Irvine, CA
Moving to Irvine, CA? Find some basic demographic data about Irvine, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Irvine, CA
Highest Education Level
Customer Service Representatives in Irvine, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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