Customer Service Representative Jobs in Highland, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - 2nd Shift
- Rancho Cucamonga, CA (24 miles from Highland, CA)
- 7 hours ago
- Rancho Cucamonga, CA (24 miles from Highland, CA)
- 7 hours ago
Join Kelly Services as a Customer Service Representative in Rancho Cucamonga for a premium distributor facility!...
Customer Service Representative
- Redlands, CA (8 miles from Highland, CA)
- 14 hours ago
- Redlands, CA (8 miles from Highland, CA)
- 14 hours ago
Customer Service Representative 3.8 3.8 out of 5 stars Redlands, CA Overview In this challenging and rewarding role, you will play a vital role in Esri's success by providing essential assistance to...
Customer Service Representative
- Loma Linda, CA (7 miles from Highland, CA)
- 18 hours ago
- Loma Linda, CA (7 miles from Highland, CA)
- 18 hours ago
Job Description The Customer Service Representative will handle all aspects of servicing accounts including but not limited to order processing and invoicing, inventory management and control, processing...
Customer Service - Amazon Hiring Now!
- Fontana, CA (15 miles from Highland, CA)
- 1 day ago
- Fontana, CA (15 miles from Highland, CA)
- 1 day ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Bilingual Customer Service Rep (Local-REMOTE)
- Riverside, CA (14 miles from Highland, CA)
- 1 day ago
- Riverside, CA (14 miles from Highland, CA)
- 1 day ago
Our client, a US Fortune 1,000 company and a major process services provider to Government Health and Human services agencies in the US, seeks an accomplished "Bilingual Customer Service Rep...
- Fontana, CA (15 miles from Highland, CA)
- 1 day ago
- Fontana, CA (15 miles from Highland, CA)
- 1 day ago
We're looking for an Entry-Level Customer Service Assistant to help grow our newly acquired market, specifically in the Inland Empire. In this role, you will have high expectations and be...
Entry Level Customer Service Associate
- San Bernardino, CA (7 miles from Highland, CA)
- 1 day ago
- San Bernardino, CA (7 miles from Highland, CA)
- 1 day ago
The Entry Level Customer Service Associate will work directly with potential customer accounts to establish a proper connection and comprehensive sales solution to fulfill our client's account...
Pharmacy Customer Service Associate
- Moreno Valley, CA (16 miles from Highland, CA)
- 2 days ago
- Moreno Valley, CA (16 miles from Highland, CA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Bloomington, CA (13 miles from Highland, CA)
- 2 days ago
- Bloomington, CA (13 miles from Highland, CA)
- 2 days ago
The purpose of the Customer Service Representative role is to ensure all the data entry, scheduling updates, and shipping documents are processed accurately to support daily warehouse operations and...
Sales and Customer Service Representative
- Moreno Valley, CA (16 miles from Highland, CA)
- 2 days ago
- Moreno Valley, CA (16 miles from Highland, CA)
- 2 days ago
Company: STATE FARM INSURANCE AGENTS in Moreno Valley Office hours is from 9am to 5pm. Seeking for SALES Specialist for INSURANCE and FINANCIAL products who has the initiative and is...
Customer Support Representative II
- Riverside, CA (14 miles from Highland, CA)
- 2 days ago
- Riverside, CA (14 miles from Highland, CA)
- 2 days ago
The County of Riversides Department of Public Social Services (DPSS) is seeking a Customer Support Representative II who will be assigned to Riverside, CA. The incumbent will serve in the...
Rock Star! Inside Auto Parts Sales/Customer Service
- Riverside, CA (14 miles from Highland, CA)
- 3 days ago
- Riverside, CA (14 miles from Highland, CA)
- 3 days ago
Is 2025 going to be your year? Are you looking for a career that rewards your performance and drive? Do you love being busy, so your day flies by? JOB DESCRIPTION: Parts Problem Solver. Help...
Customer Service Representative- Temp Conversion
- Rialto, CA (12 miles from Highland, CA)
- 3 days ago
- Rialto, CA (12 miles from Highland, CA)
- 3 days ago
Summary: In the position of Customer Service Rep you will be Responsible for processing sales orders. Act as a liaison, provide product/services information, answer questions, and resolve emerging...
Retail Customer Service Associate
- Riverside, CA (14 miles from Highland, CA)
- 3 days ago
- Riverside, CA (14 miles from Highland, CA)
- 3 days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Demographic Data for Highland, CA
Moving to Highland, CA? Find some basic demographic data about Highland, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Highland, CA
Highest Education Level
Customer Service Representatives in Highland, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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