Customer Service Representative Jobs in Glendale, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Culver City, CA (13 miles from Glendale, CA)
- 5 days ago
- Culver City, CA (13 miles from Glendale, CA)
- 5 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
- Los Angeles, CA (13 miles from Glendale, CA)
- 2 hours ago
- Los Angeles, CA (13 miles from Glendale, CA)
- 2 hours ago
We are committed to delivering exceptional customer service and are looking for a dedicated Customer Service Representative to join our team....
- Vernon, CA (12 miles from Glendale, CA)
- 2 hours ago
- Vernon, CA (12 miles from Glendale, CA)
- 2 hours ago
Pay: $21 Perform customer service duties such as processing customer orders, tracking product availability, and handling any issues on customer inquiries in a timely manner. KEY DUTIES AND...
Customer Service Representative I
- City of Industry, CA (19 miles from Glendale, CA)
- 2 hours ago
- City of Industry, CA (19 miles from Glendale, CA)
- 2 hours ago
Who You Are: A Customer Service Representative that makes it a priority to ensure the customers and organization have the support they need by telephone, fax, or email....
Customer Service Representative
- Canoga Park, CA (17 miles from Glendale, CA)
- 2 hours ago
- Canoga Park, CA (17 miles from Glendale, CA)
- 2 hours ago
Service Center Canoga Park JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
- La Puente, CA (22 miles from Glendale, CA)
- 2 hours ago
- La Puente, CA (22 miles from Glendale, CA)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- La Puente, CA (22 miles from Glendale, CA)
- 2 hours ago
- La Puente, CA (22 miles from Glendale, CA)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Scheduler - Sr. Customer Service Rep
- Alhambra, CA (10 miles from Glendale, CA)
- 2 hours ago
- Alhambra, CA (10 miles from Glendale, CA)
- 2 hours ago
Patient Access Liaison II Alhambra, CA 3 Months (13 weeks, with a possibility for an extension no guarantees) Pay: $21.99 per hour - Work hours: Job seeker must be open 7 am-7 pm staggered shifts,...
Customer Service Representative
- Beverly Hills, CA (9 miles from Glendale, CA)
- 5 hours ago
- Beverly Hills, CA (9 miles from Glendale, CA)
- 5 hours ago
DETAILED JOB DESCRIPTION Customer Service Representative SELECTION PROCESS All applicants must submit clear, concise and complete information regarding their qualifications for the position, including...
Domestic Customer Service Representative
- Torrance, CA (23 miles from Glendale, CA)
- 5 hours ago
- Torrance, CA (23 miles from Glendale, CA)
- 5 hours ago
We are looking for a Domestic Customer Service Representative to join our team....
- Los Angeles, CA (13 miles from Glendale, CA)
- 11 hours ago
- Los Angeles, CA (13 miles from Glendale, CA)
- 11 hours ago
SALES AND CUSTOMER SERVICE TRAVEL REPRESENTATIVE Job Location: Mission Hills, CA Send resume to: PRB Tours Travel 10344 Cedros Avenue Mission Hills, CA 91345 recblid h2zajf0gwcwv1vku3c947goz4pyeah
- Lynwood, CA (17 miles from Glendale, CA)
- 11 hours ago
- Lynwood, CA (17 miles from Glendale, CA)
- 11 hours ago
Schedule: 1st Shift 7:00am - 3:30pm ( may change due to business need) Location: Lynwood, CA 90262 Essential Functions: Review the MRP system with CS counterpart to ensure customer order due dates...
Customer Service Representative
- Azusa, CA (21 miles from Glendale, CA)
- 11 hours ago
- Azusa, CA (21 miles from Glendale, CA)
- 11 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative - Japanese Interpreter - Part-Time
- Los Angeles, CA (13 miles from Glendale, CA)
- 13 hours ago
- Los Angeles, CA (13 miles from Glendale, CA)
- 13 hours ago
Description Customer Service Representative Interpreter - Japanese Find your future at United!...
Customer Service Representative - Cantonese Interpreter - Part-Time
- Los Angeles, CA (13 miles from Glendale, CA)
- 13 hours ago
- Los Angeles, CA (13 miles from Glendale, CA)
- 13 hours ago
Description Customer Service Representative Interpreter - Cantonese Find your future at United!...
Demographic Data for Glendale, CA
Moving to Glendale, CA? Find some basic demographic data about Glendale, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Glendale, CA
Highest Education Level
Customer Service Representatives in Glendale, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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