Customer Service Representative Jobs in Fresno, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Volt is hiring a Customer Service Representative in Fresno, Ca. As a Customer Service Representative you will : Communicate with customers via email, messaging, and phone....
Customer Service Representative - Onsite
- Madera, CA (20 miles from Fresno, CA)
- 1 day ago
- Madera, CA (20 miles from Fresno, CA)
- 1 day ago
As our Customer Service Representative you will report to the Customer Service Manager from our Customer Care North America team....
This position is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and operate...
Retail Customer Service Cashier
- Madera, CA (20 miles from Fresno, CA)
- 1 day ago
- Madera, CA (20 miles from Fresno, CA)
- 1 day ago
Req ID: 453647 Address: 3175 Avenue 17 Madera, CA, 93637 Benefits: * $16.00 - $18.00 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible...
Customer Service Advisor (Heavy Equipment Parts & Service Sales)
- Fowler, CA (17 miles from Fresno, CA)
- 1 day ago
- Fowler, CA (17 miles from Fresno, CA)
- 1 day ago
PAPE MACHINERY, INC. - CONSTRUCTION & FORESTRY DIVISION FOWLER, CA CUSTOMER SERVICE ADVISOR (HEAVY EQUIPMENT PARTS & SERVICE SALES): Are you a people person? Do you love building long-lasting...
Who We Are Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. We proudly serve within hospitals,...
['Circle K', '3.1', 'Customer Service Representative, Full or Part Time', 'Apply on employer site', '', 'Fresno, CA'][]...
- Clovis, CA (6 miles from Fresno, CA)
- 4 days ago
- Clovis, CA (6 miles from Fresno, CA)
- 4 days ago
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Call center experience strongly preferred. Bilingual (fluent Spanish) preferred. The expected salary range for this position is $35,348.54 - $44,185.67....
un Customer service / Event Staff (Fresno) Cen -Cal Enterprises image 1 of 1 7281 N. Palm Bluffs near Herndon and palm compensation: 16.50- 20.50 per hour employment type: job title: Event Staff /...
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.....
Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their...
- Selma, CA (21 miles from Fresno, CA)
- 6 days ago
- Selma, CA (21 miles from Fresno, CA)
- 6 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute...
Demographic Data for Fresno, CA
Moving to Fresno, CA? Find some basic demographic data about Fresno, CA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Fresno, CA
Highest Education Level
Customer Service Representatives in Fresno, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
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How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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