Customer Service Representative Jobs in Fresno, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
We are looking for motivated and excited individuals to join our fast paced environment. Our ideal candidates are career minded with HIGH ENERGY, MOTIVATION, and a STRONG DESIRE TO EXCEL! Full...
Remote WorkPharmacy Customer Service Assoc. Cert
- Clovis, CA (6 miles from Fresno, CA)
- 1 day ago
- Clovis, CA (6 miles from Fresno, CA)
- 1 day ago
Job Objectives Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...
Customer Service Associate - Temporary
- Madera, CA (20 miles from Fresno, CA)
- 2 days ago
- Madera, CA (20 miles from Fresno, CA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Overview Where Better Careers Begin! Massage Envy Piazza Del Fiore 1170 E Champlain Drive Ste. 103 Fresno Ca, 93720 Do you have a passion for helping others? At the Massage Envy Piazza Del Fiore...
As the Customer Service Specialist, you will take on a dual-position role that combines administrative support with customer service responsibilities. In this role, you will be responsible for...
Our client, a US Fortune 1,000 company and a major process services provider to Government Health and Human services agencies in the US, seeks an accomplished "Bilingual Customer Service Rep...
MUST BE BILINGUAL (ENGLISH/SPANISH) FULL ON SITE M-F Description Responsible for outbound calls - using call center software Develop and maintain working knowledge of current products and services...
Customer Service Representative - Personal Lines - Fresno, CA
- Fresno, CA
- 7 days ago
- Fresno, CA
- 7 days ago
Customer Service Representative - Personal Lines - Fresno, CA A highly trusted and committed insurance brokerage with over 40 years in the business is searching for a customer-focused professional to...
POSITION: Customer Service Representative DEPARTMENT: Event Services REPORTS TO: Director Event Services FLSA STATUS: Part-Time, Non-Exempt SALARY: $16.50 Hourly LEGENDS & ASM GLOBAL Two powerhouse...
Service Center Fresno JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and...
We are seeking a motivated and detail-oriented Customer Service Representative to join our dynamic team....
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Job Type Full-time Description Lyons Magnus leads the food industry with creativity and innovation, crafting top-quality products across all manufacturing phases, from raw materials to marketing....
Customer Service Contract role- 3 to 5 months on-site: Fresno, CA The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into...
Customer Account Representative (Full time-Sunday's off)
- Madera, CA (20 miles from Fresno, CA)
- 16 days ago
- Madera, CA (20 miles from Fresno, CA)
- 16 days ago
We are Hiring Immediately! Its Your Career. Own it! At Rent-A-Center, we believe in putting people in control of their future. We are hiring immediately talented team members that provide great...
Demographic Data for Fresno, CA
Moving to Fresno, CA? Find some basic demographic data about Fresno, CA below.
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Salary for Customer Service Representative Jobs in Fresno, CA
Highest Education Level
Customer Service Representatives in Fresno, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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