Customer Service Representative Jobs in Fairfield, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Associate
- Vacaville, CA (7 miles from Fairfield, CA)
- 10 hours ago
- Vacaville, CA (7 miles from Fairfield, CA)
- 10 hours ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
70182-LP Customer Service Associate II
- Vallejo, CA (12 miles from Fairfield, CA)
- 15 hours ago
- Vallejo, CA (12 miles from Fairfield, CA)
- 15 hours ago
All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the...
- Martinez, CA (22 miles from Fairfield, CA)
- 19 hours ago
- Martinez, CA (22 miles from Fairfield, CA)
- 19 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Loss Prevention Tactical Customer Service Associate
- Concord, CA (22 miles from Fairfield, CA)
- 1 day ago
- Concord, CA (22 miles from Fairfield, CA)
- 1 day ago
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to...
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Xylem Customer Support Specialist in Fairfield , California Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150...
Customer Service Representative
- Rio Vista, CA (15 miles from Fairfield, CA)
- 3 days ago
- Rio Vista, CA (15 miles from Fairfield, CA)
- 3 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Retail Customer Service Associate
- Concord, CA (22 miles from Fairfield, CA)
- 3 days ago
- Concord, CA (22 miles from Fairfield, CA)
- 3 days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
- Napa, CA (22 miles from Fairfield, CA)
- 4 days ago
- Napa, CA (22 miles from Fairfield, CA)
- 4 days ago
ESSENTIAL PURPOSE: The Membership Sales Associate is responsible for driving membership growth and retention by providing exceptional customer service, actively selling wine and club memberships,...
- Sonoma, CA (24 miles from Fairfield, CA)
- 5 days ago
- Sonoma, CA (24 miles from Fairfield, CA)
- 5 days ago
Are you looking for something different? Is remote working appealing to you? Do you enjoy mixing things up and not doing the same thing all day? If so, we might have an excellent offer for you....
Customer Service Representative
- Oakley, CA (24 miles from Fairfield, CA)
- 8 days ago
- Oakley, CA (24 miles from Fairfield, CA)
- 8 days ago
We are seeking a CSR Customer Service Representative to join our team!...
Customer Service Representative
- Dixon, CA (13 miles from Fairfield, CA)
- 8 days ago
- Dixon, CA (13 miles from Fairfield, CA)
- 8 days ago
Our auction subsidiary, JJ Kane, currently has an opening for a Customer Service Representative at our Dixon, CA office....
- Concord, CA (22 miles from Fairfield, CA)
- 9 days ago
- Concord, CA (22 miles from Fairfield, CA)
- 9 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
- Napa, CA (22 miles from Fairfield, CA)
- 9 days ago
- Napa, CA (22 miles from Fairfield, CA)
- 9 days ago
Napa, CA Napa Ca 3042 $17.50/Per Hour Customer Service Job Description Branch Details Our Napa Distribution Center seeks a Customer Service Associate dedicated to providing excellent support to...
Customer Service - Winner's Circle
- Concord, CA (22 miles from Fairfield, CA)
- 10 days ago
- Concord, CA (22 miles from Fairfield, CA)
- 10 days ago
Job Description: Dave & Busters is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or...
Customer Service Rep(08585) - 461 SKY MASTER CIRCLE
- Fairfield, CA
- 11 days ago
- Fairfield, CA
- 11 days ago
We offer flexible hours, part time and full time.We offer opportunities to move up into the management training programfor exceptional employees that show self motivation, willingness tolearn, and...
Demographic Data for Fairfield, CA
Moving to Fairfield, CA? Find some basic demographic data about Fairfield, CA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Fairfield, CA
Highest Education Level
Customer Service Representatives in Fairfield, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Point-of-Sale System
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Reception
- Inbound/Outbound Calling
- Scanning
- Reimbursement
- Energetic
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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