Customer Service Representative Jobs in Escondido, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 63 Jobs

Customer Service Representative ( Remote )

Furer Organization
San Diego, CA (17 miles from Escondido, CA)
5 days ago

Furer Organization
San Diego, CA (17 miles from Escondido, CA)
5 days ago

Join our esteemed team at Furer Organization as a Customer Service representative! This exceptional opportunity is a remote position specifically open to applicants residing in California....

Remote Work

Storage Customer Service Representative

Carlsbad, CA (16 miles from Escondido, CA)
moments ago

Carlsbad, CA (16 miles from Escondido, CA)
moments ago

Return to Job Search Storage Customer Service Representative Are you a people person? Do you love helping others?...

Customer Service Agent

Carlsbad, CA (16 miles from Escondido, CA)
2 hours ago

Carlsbad, CA (16 miles from Escondido, CA)
2 hours ago

Company Description Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration...

Customer Service Representative

San Marcos, CA (10 miles from Escondido, CA)
16 hours ago

San Marcos, CA (10 miles from Escondido, CA)
16 hours ago

Our client is looking for a technical Customer Service Representative at a growing laser service house....

Customer Service Representative

Oceanside, CA (23 miles from Escondido, CA)
1 day ago

Oceanside, CA (23 miles from Escondido, CA)
1 day ago

We are looking to add a Customer Service Representative to our team at Dog Dayz of California CORE RESPONSIBILITES (include but are not limited to): Supports Mission, Vision and Values of Destination...

Cashier/Customer service

El Cajon, CA (22 miles from Escondido, CA)
1 day ago

El Cajon, CA (22 miles from Escondido, CA)
1 day ago

Motoworld of El Cajon is gearing up for our busiest season and has openings for Cashiers and customer service. We have two part-time positions available. If you are a self motivated, energetic,...

Sales Associate Oakley

La Jolla, CA (20 miles from Escondido, CA)
1 day ago

La Jolla, CA (20 miles from Escondido, CA)
1 day ago

Requisition I D : 879780 Store #: 00B162 University Town Center Position : Part-Time Total Rewards: Benefits/Incentive Information At Oakley, we believe everyone in the world can and will become...

Client Service Representative

Carlsbad, CA (16 miles from Escondido, CA)
2 days ago

Carlsbad, CA (16 miles from Escondido, CA)
2 days ago

Why we love VCA CVS Carlsbad: Small hospital feel with big company support Competitive compensation ($22-$24, hourly) Generous employee pet discounts Flexible Schedules Great coastal community...

Customer Care Representative

Carlsbad, CA (16 miles from Escondido, CA)
4 days ago

Carlsbad, CA (16 miles from Escondido, CA)
4 days ago

SUMMARY Overview of the position Receive and answer incoming consumer calls as outlined by TTA requirements. Assist in handling consumer e-mails, letters and social media inquiries. Receive,...

Customer Service, Warehouse, Loading

Escondido, CA
5 days ago

Escondido, CA
5 days ago

un Customer Service, Warehouse, Loading (Escondido) Hawthorne Country Store 675 W Grand Ave. near Quince compensation: $17 to $19 per hour depending on experience aptitude employment type:...

Customer Service Representative

Lemon Grove, CA (24 miles from Escondido, CA)
6 days ago

Lemon Grove, CA (24 miles from Escondido, CA)
6 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

Carlsbad, CA (16 miles from Escondido, CA)
6 days ago

Carlsbad, CA (16 miles from Escondido, CA)
6 days ago

Title: Customer Service Representative Pay: $22-23/hour Location: Hybrid in Carlsbad (M-W onsite + Training onsite for 1 month) Shift time : 5am-1:30pm Duration : 6 month rolling contract (extension...

Customer Service Representative

El Cajon, CA (22 miles from Escondido, CA)
7 days ago

El Cajon, CA (22 miles from Escondido, CA)
7 days ago

Job Summary: Position requires excellent interpersonal and customer service skills. Must be courteous and helpful; possess the ability to meet and speak with the public as the "first contact" of...

Customer Service/Sales

San Marcos, CA (10 miles from Escondido, CA)
7 days ago

San Marcos, CA (10 miles from Escondido, CA)
7 days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Customer Service Representative

San Diego, CA (21 miles from Escondido, CA)
7 days ago

San Diego, CA (21 miles from Escondido, CA)
7 days ago

Job Overview: Summary/Objective The CSI/Customer Service Representative assists in the overall positive rating of our dealership's Customer Service Index by ensuring the highest level of satisfaction...

View all 63 jobs

Demographic Data for Escondido, CA

Moving to Escondido, CA? Find some basic demographic data about Escondido, CA below.

Median Age

Average Household Income

Home Value vs Household Income in Escondido, CA

Local

National

Total Population

182,459

Number of Businesses

4,150

City Size

Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance service representative productivity and personalization in Omnichannel for Customer Service

With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Escondido, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Escondido, CA offer the following education background

Bachelor's Degree

30.8%

High School or GED

27.4%

Associate's Degree

16.1%

Vocational Degree or Certification

12.9%

Master's Degree

7.9%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

0.9%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Escondido, CA

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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