Customer Service Representative Jobs in Citrus Heights, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Remote Customer Service Representative
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 11 hours ago
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 11 hours ago
Pearl Interactive Network Remote Customer Service Representative in Sacramento , California Pearl Interactive Network is sourcing Remote Customer Service Representatives....
Remote WorkMechanical/Industrial Engineering Internship(Summer 2025)- Customer Service
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 15 hours ago
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 15 hours ago
Here at Siemens, we take pride in enabling sustainable progress through innovative rail technology. We do this through empowering customers by combining the real and digital worlds. Improving how...
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 16 hours ago
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 16 hours ago
VCA Sacramento Veterinary Referral Center is seeking a client service representative to join our growing team! With the recent increased demand for veterinary care, we are expanding our team. At...
Customer Service Representative with VCA Country Oaks
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 16 hours ago
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 16 hours ago
Location: VCA Country Oaks Animal Hospital 4636 Fair Oaks Blvd, Sacramento, CA 95811 VCA Country Oaks is seeking a customer service representative to join our 5 doctor AAFP and Fear Free Certified Practice...
E-Commerce Customer Service Associate
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 1 day ago
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 1 day ago
Title: E-Commerce Customer Service Associate Location: Downtown Sacramento, CA (E-Commerce Warehouse) FLSA: Part-Time, Non-Exempt Pay Rate: $18.50/hour Job Summary: Sacramento Kings Retail...
Customer Service/Laundromat Attendant (North Highlands Area)
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 1 day ago
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 1 day ago
Laundromat attendant position available. PART TIME must be able to work week nights. $20/hour pay. QUALIFICATIONS: -Prior laundromat experience is a plus! -Must be friendly, reliable, and hard...
- Rocklin, CA (7 miles from Citrus Heights, CA)
- 1 day ago
- Rocklin, CA (7 miles from Citrus Heights, CA)
- 1 day ago
Pay Range: $17.00 - $22.50 POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a...
Customer Resolution Specialist I
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 1 day ago
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 1 day ago
1.0 FTE Full time Day - 08 Hour R2547008 Remote USA 108530007 Rev Cycle Self Pay Mgmt Office Finance & Revenue Cycle If you're ready to be part of our legacy of hope and innovation, we encourage...
Retail Customer Service Associate
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 1 day ago
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 1 day ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Customer Service / Sales / Marketing
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 2 days ago
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 2 days ago
Company: { alpha auto sac llc ] - Used Car Dealership Job Summary: We are seeking a dedicated and enthusiastic Customer Service Representative/sales/digital marketing to join our team at a leading used...
Club Customer Service Outfitter
- Rocklin, CA (7 miles from Citrus Heights, CA)
- 2 days ago
- Rocklin, CA (7 miles from Citrus Heights, CA)
- 2 days ago
Pay Range: $17.00 - $22.50 POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a...
Customer Service Branch Associate / Delivery Driver - Automotive Finishes
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 2 days ago
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 2 days ago
The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and...
Customer Service Representative
- Roseville, CA (3 miles from Citrus Heights, CA)
- 2 days ago
- Roseville, CA (3 miles from Citrus Heights, CA)
- 2 days ago
Service Center Roseville - Industrial S JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited...
Customer Service Representative
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 2 days ago
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 2 days ago
Service Representative....
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 2 days ago
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 2 days ago
Wilson Language Training Customer Success Specialist in Sacramento , California Customer Success Specialist Department: Customer Experience Location: Here at Wilson Language Training, we are...
Demographic Data for Citrus Heights, CA
Moving to Citrus Heights, CA? Find some basic demographic data about Citrus Heights, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Citrus Heights, CA
Highest Education Level
Customer Service Representatives in Citrus Heights, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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