Customer Service Representative Jobs in Vancouver, BC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Full Time Customer Service Representative
- Richmond, BC (6 miles from Vancouver, BC)
- 1 day ago
- Richmond, BC (6 miles from Vancouver, BC)
- 1 day ago
Wage: $19.88 per hour We are looking for Customer Service and Sales Associate with a passion to drive customer satisfaction through providing outstanding service. If this is you and youre ready...
Full Time Customer Service Instant Return Representative
- Richmond, BC (6 miles from Vancouver, BC)
- 1 day ago
- Richmond, BC (6 miles from Vancouver, BC)
- 1 day ago
Wage: $19.71 per hour Job Description: The Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most...
Dispatcher/ Customer Service - Seasonal
- Surrey, BC (15 miles from Vancouver, BC)
- 1 day ago
- Surrey, BC (15 miles from Vancouver, BC)
- 1 day ago
WE ARE ARCTIC GLACIER! Sure, we have exciting job opportunities, but being a “people first” organization we also offer competitive compensation, rewarding work, and a clear vision of doing the...
Application Deadline: 04/29/2025 Address: 777 West Broadway Avenue Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer...
Randstad is looking for a Customer Service Representative to work for a well-known financial company in the Vancouver area....
Work Location: Vancouver, British Columbia, Canada Hours: 37.5 Line of Business: TD Wealth Pay Details: $38,300 - $51,700 CADThis role is eligible for commission based earnings. TD is committed to...
Customer Experience Specialist
- Langley, BC (22 miles from Vancouver, BC)
- 5 days ago
- Langley, BC (22 miles from Vancouver, BC)
- 5 days ago
Job ID: 509668 [[FLSAStatus]] Oldcastle Infrastructure, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout...
service representative in an office environment -Enjoy be helpful and approachable in a past-paced environment -Be a good communicator both written and verbal -Keen eye for detail and possess optimum...
Client Service Representative [Hourly]
- Surrey, BC (15 miles from Vancouver, BC)
- 7 days ago
- Surrey, BC (15 miles from Vancouver, BC)
- 7 days ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Client Care Representative IV - English, Mandarin and Cantonese - Hybrid, Full Time
- Burnaby, BC (5 miles from Vancouver, BC)
- 8 days ago
- Burnaby, BC (5 miles from Vancouver, BC)
- 8 days ago
Position Overview As a Client Care Representative within the Future Friendly Home (FFH) team, you will be the voice of TELUS' residential and home-based business customers. Working in an...
Client Care Representative IV - English, Mandarin and Cantonese - Hybrid, Part Time
- Burnaby, BC (5 miles from Vancouver, BC)
- 8 days ago
- Burnaby, BC (5 miles from Vancouver, BC)
- 8 days ago
Position Overview As a Client Care Representative within the Future Friendly Home (FFH) team, you will be the voice of TELUS' residential and home-based business customers. Working in an...
Customer Service Representative
- Delta, BC (11 miles from Vancouver, BC)
- 8 days ago
- Delta, BC (11 miles from Vancouver, BC)
- 8 days ago
Job ID: 509624 Oldcastle APG, a CRH Company, is North Americas leading provider of innovative outdoor living solutions that enable customers to Live Well Outside. The manufacturers portfolio of...
Client Service Specialist, Commercial Banking - Fraser Valley
- Langley, BC (22 miles from Vancouver, BC)
- 9 days ago
- Langley, BC (22 miles from Vancouver, BC)
- 9 days ago
Requisition ID: 222700 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Purpose Contributes to the overall success of the Commercial Bank in...
Storage Customer Service Representative
- Richmond, BC (6 miles from Vancouver, BC)
- 9 days ago
- Richmond, BC (6 miles from Vancouver, BC)
- 9 days ago
U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....
Customer Service Representative
- North Vancouver, BC (5 miles from Vancouver, BC)
- 10 days ago
- North Vancouver, BC (5 miles from Vancouver, BC)
- 10 days ago
Application Deadline: 04/29/2025 Address: 1460 Main Street Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs...
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Vancouver, BC
Highest Education Level
Customer Service Representatives in Vancouver, BC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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