Customer Service Representative Jobs in British Columbia
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Are you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you! In Abbotsford you will be a part of an amazing team of customer service...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Hiring for Management Level Customer Service Representative
- Richmond, BC
- 20 hours ago
- Richmond, BC
- 20 hours ago
The Management Level Customer Service Representative is responsible for overseeing the companys service department, managing after-sales relationships, ensuring efficient service delivery and maintaining...
We are seeking an energetic and reliable individual to join our dynamic team as a Sales and Customer Service Representative. Location: Mt....
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Client Care Representative - Commercial Lines
- Chilliwack, BC
- 20 hours ago
- Chilliwack, BC
- 20 hours ago
Hi, were HUB! We are proud to be ranked 5th among the worlds largest insurance brokerages where we advise businesses and individuals on how to reach their goals. When you partner with us, youre at...
Application Deadline: 03/31/2025 Address: 750 Fortune Drive Job Family Group: Retail Banking Sales & Service NOTE: Part time role, Minimum of 18.75 hours per week, Candidates should be flexible to...
Job Type: Full Time 9:00 5:30 Monday to Friday Availability: Immediate Location: Port Coquitlam We are a Fun little company located in Port Coquitlam serving the Transportation and Heavy Equipment...
PIA Client Service Associate (Mandarin & Cantonese language skills required)
- Burnaby, BC
- 1 day ago
- Burnaby, BC
- 1 day ago
Work Location: Burnaby, British Columbia, Canada Hours: 37.5 Line of Business: TD Wealth Pay Details: $38,300 - $51,700 CADThis role is eligible for commission based earnings. TD is committed to...
Work Location: Vancouver, British Columbia, Canada Hours: 37.5 Line of Business: TD Wealth Pay Details: $38,300 - $51,700 CADThis role is eligible for commission based earnings. TD is committed to...
Business Unit : Company 3 Position : Client Services Representative (Fixed Term) Location : Vancouver, BC (Onsite) *Pay Range : $18.00 CAD hourly POSITION SUMMARY: Responsible for assisting the...
We have an immediate opening for a Customer Service Representative (CSR) at our office in Coquitlam, BC....
Join us and grow your career with our retail team as a Customer Service Representative....
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in British Columbia
Highest Education Level
Customer Service Representatives in British Columbia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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