Customer Service Representative Jobs in Texarkana, AR
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Texarkana, TX (21 miles from Texarkana, AR)
- 2 days ago
- Texarkana, TX (21 miles from Texarkana, AR)
- 2 days ago
Express Employment Professionals is seeking a Customer Service Representative for a local Insurance Agent....
Customer Service Specialist-Municipal Court
- Texarkana, TX (21 miles from Texarkana, AR)
- 5 days ago
- Texarkana, TX (21 miles from Texarkana, AR)
- 5 days ago
GENERAL PURPOSE Assists the Municipal Court staff in the performance of routine clerical duties. SUPERVISION RECEIVED Works under the general supervision of the Court Administrator. SUPERVISION...
Customer Service Representative
- Hope, AR (21 miles from Texarkana, AR)
- 9 days ago
- Hope, AR (21 miles from Texarkana, AR)
- 9 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Texarkana, TX (21 miles from Texarkana, AR)
- 15 days ago
- Texarkana, TX (21 miles from Texarkana, AR)
- 15 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Texarkana, TX (21 miles from Texarkana, AR)
- 24 days ago
- Texarkana, TX (21 miles from Texarkana, AR)
- 24 days ago
Starting hiring pay at: $12.5 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
Retail Customer Service Associate
- Texarkana, TX (21 miles from Texarkana, AR)
- 30+ days ago
- Texarkana, TX (21 miles from Texarkana, AR)
- 30+ days ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Customer Service Traffic Clerk JR021 -Hope, AR
- Texarkana, AR
- 30+ days ago
- Texarkana, AR
- 30+ days ago
Customer Service Traffic Clerk JR021 -Hope, AR at Express Employment Professionals in Texarkana, Arkansas, United States Job Description Key Responsibilities: Bill of Lading (BOL) Creation &...
- Texarkana, TX (21 miles from Texarkana, AR)
- 45+ days ago
- Texarkana, TX (21 miles from Texarkana, AR)
- 45+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Overview Come and work for Envoy Air, an American Airlines Group Company, at Texarkana Regional Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team...
Demographic Data for Texarkana, AR
Moving to Texarkana, AR? Find some basic demographic data about Texarkana, AR below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Texarkana, AR
Highest Education Level
Customer Service Representatives in Texarkana, AR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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