Customer Service Representative Jobs in State University, AR

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 15 Jobs

Retail Customer Service Cashier

Jonesboro, AR (10 miles from State University, AR)
7 hours ago

Jonesboro, AR (10 miles from State University, AR)
7 hours ago

Req ID: 453636 Address: 5101 East Parker Road Jonesboro, AR, 72404 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...

Retail Customer Service Associate

Jonesboro, AR (10 miles from State University, AR)
3 days ago

Jonesboro, AR (10 miles from State University, AR)
3 days ago

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...

Customer Service Associate - Temporary

Jonesboro, AR (10 miles from State University, AR)
6 days ago

Jonesboro, AR (10 miles from State University, AR)
6 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

Paragould, AR (10 miles from State University, AR)
18 days ago

Paragould, AR (10 miles from State University, AR)
18 days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...

Customer Service Representative Supervisor - Jonesboro

Jonesboro, AR (10 miles from State University, AR)
20 days ago

Jonesboro, AR (10 miles from State University, AR)
20 days ago

The Customer Service Representative Supervisor will supervise the Customer Services Representatives in Northeast Arkansas....

Customer Service Representative

Jonesboro, AR (10 miles from State University, AR)
23 days ago

Jonesboro, AR (10 miles from State University, AR)
23 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Care Representative

Jonesboro, AR (10 miles from State University, AR)
25 days ago

Jonesboro, AR (10 miles from State University, AR)
25 days ago

Ritter Communications is the largest privately held telecommunications provider serving exclusively the Mid-South, offering world-class broadband fiber, telecom, video, cloud and data center...

Customer Service Rep (5350) - Jonesboro, AR (Johnson St)

Jonesboro, AR (10 miles from State University, AR)
60+ days ago

Jonesboro, AR (10 miles from State University, AR)
60+ days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Part Time Customer Service Representative

Jonesboro, AR (10 miles from State University, AR)
28 days ago

Jonesboro, AR (10 miles from State University, AR)
28 days ago

Job Duties: Send invoices via email Collections Data entry Answer busy phone system Use basic computer systems including Excel Requirements: Excellent customer service skills Able so use basic...

Retail Customer Service Associate

Jonesboro, AR (10 miles from State University, AR)
30+ days ago

Jonesboro, AR (10 miles from State University, AR)
30+ days ago

... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...

Customer Service Representative - Jonesboro Adult Outpatient

Jonesboro, AR (10 miles from State University, AR)
30+ days ago

Jonesboro, AR (10 miles from State University, AR)
30+ days ago

Jonesboro, AR 72401, USA Job Details Description Arisa Health is seeking a Customer Service Representative in our Jonesboro location....

Part-Time Client Service Associate-Jonesboro, AR

Jonesboro, AR (10 miles from State University, AR)
30+ days ago

Jonesboro, AR (10 miles from State University, AR)
30+ days ago

Part-Time Client Service Associate-Jonesboro, AR locations Jonesboro, Arkansas - United States time type Part time posted on Posted 2 Days Ago job requisition id R-0002498 Job Description...

Customer Service/Sales

Jonesboro, AR (10 miles from State University, AR)
45+ days ago

Jonesboro, AR (10 miles from State University, AR)
45+ days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Customer Service Rep (5321) - Jonesboro, AR

Jonesboro, AR (10 miles from State University, AR)
90+ days ago

Jonesboro, AR (10 miles from State University, AR)
90+ days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Rep (5356) - Jonesboro, AR (Red Wolf Blvd)

Jonesboro, AR (10 miles from State University, AR)
90+ days ago

Jonesboro, AR (10 miles from State University, AR)
90+ days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

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Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance service representative productivity and personalization in Customer Service Hub

Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in State University, AR

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in State University, AR offer the following education background

Bachelor's Degree

30.9%

High School or GED

27.3%

Associate's Degree

16.1%

Vocational Degree or Certification

13.0%

Master's Degree

7.9%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

0.9%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in State University, AR

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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