Customer Service Representative Jobs in Springdale, AR
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish)
- Lowell, AR (8 miles from Springdale, AR)
- 30+ days ago
- Lowell, AR (8 miles from Springdale, AR)
- 30+ days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Representative
- Fayetteville, AR (18 miles from Springdale, AR)
- 19 hours ago
- Fayetteville, AR (18 miles from Springdale, AR)
- 19 hours ago
Service Representative Qualifications- Legendary Customer Service Skills- High Attention to Detail- Excellent Computer Skills- Work Ethic Second to None\ \What We Offer- Opportunity for Professional...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Fayetteville, AR (18 miles from Springdale, AR)
- 1 day ago
- Fayetteville, AR (18 miles from Springdale, AR)
- 1 day ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service Associate Job
- Siloam Springs, AR (12 miles from Springdale, AR)
- 1 day ago
- Siloam Springs, AR (12 miles from Springdale, AR)
- 1 day ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 300...
- Lowell, AR (8 miles from Springdale, AR)
- 3 days ago
- Lowell, AR (8 miles from Springdale, AR)
- 3 days ago
Staffmark is excited to welcome a Customer Support Agent to our team in Lowell, AR! If you enjoy clerical work and providing outstanding customer support, this could be the opportunity you've been...
Customer Care Specialist (Bi-Lingual Spanish)
- Bentonville, AR (10 miles from Springdale, AR)
- 3 days ago
- Bentonville, AR (10 miles from Springdale, AR)
- 3 days ago
Overview: Would you like to serve amazing clients while working at one of "The Best Places to Work in Arkansas"? Movista is a software company, created by a team of retail veterans and supported...
We are looking for an Customer Experience Representative to join our team! A career at Paschal is more than just a job. Here, we value respect, integrity, and service above all else. Paschal...
Weekends Customer Experience Representative
- Lowell, AR (8 miles from Springdale, AR)
- 4 days ago
- Lowell, AR (8 miles from Springdale, AR)
- 4 days ago
Weekends Customer Experience Representative **Department:** Customer Service & Contact Center Operations **Country:** United States of America **State/Province:** Arkansas **City:** Lowell...
Client Service Specialist (Teller)
- Bentonville, AR (10 miles from Springdale, AR)
- 5 days ago
- Bentonville, AR (10 miles from Springdale, AR)
- 5 days ago
Scope Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and...
- Rogers, AR (16 miles from Springdale, AR)
- 8 days ago
- Rogers, AR (16 miles from Springdale, AR)
- 8 days ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Store Customer Service Specialist
- Lowell, AR (8 miles from Springdale, AR)
- 9 days ago
- Lowell, AR (8 miles from Springdale, AR)
- 9 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Delivery Advocate
- Bentonville, AR (10 miles from Springdale, AR)
- 9 days ago
- Bentonville, AR (10 miles from Springdale, AR)
- 9 days ago
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
- Rogers, AR (16 miles from Springdale, AR)
- 9 days ago
- Rogers, AR (16 miles from Springdale, AR)
- 9 days ago
Minimum: USD $28.08/Hr. Maximum: USD $35.10/Hr. Market Type: Hybrid Client Service Specialist The Client Services Specialist supports internal and external clients by delivering timely...
Customer Support Representative
- Fayetteville, AR (18 miles from Springdale, AR)
- 10 days ago
- Fayetteville, AR (18 miles from Springdale, AR)
- 10 days ago
Affirma's operation will provide critical support to customers regarding inquiries related to their loans, guiding them through payment options, account details, and solutions for financial...
Customer Service Associate - Temporary
- Rogers, AR (16 miles from Springdale, AR)
- 11 days ago
- Rogers, AR (16 miles from Springdale, AR)
- 11 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Springdale, AR
Moving to Springdale, AR? Find some basic demographic data about Springdale, AR below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Springdale, AR
Highest Education Level
Customer Service Representatives in Springdale, AR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »