Customer Service Representative Jobs in Rogers, AR
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish)
- Lowell, AR (8 miles from Rogers, AR)
- 30+ days ago
- Lowell, AR (8 miles from Rogers, AR)
- 30+ days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Representative
- Springdale, AR (16 miles from Rogers, AR)
- 3 days ago
- Springdale, AR (16 miles from Rogers, AR)
- 3 days ago
Brokerage Company Customer Service Representative Job Description Giltner Logistics is experiencing market growth in the industry and we are proud to be adding to our operations team....
Customer Care Specialist (Bi-Lingual Spanish)
- Bentonville, AR (13 miles from Rogers, AR)
- 4 days ago
- Bentonville, AR (13 miles from Rogers, AR)
- 4 days ago
Overview: Would you like to serve amazing clients while working at one of "The Best Places to Work in Arkansas"? Movista is a software company, created by a team of retail veterans and supported...
Customer Experience Representative - Onsite
- Springdale, AR (16 miles from Rogers, AR)
- 5 days ago
- Springdale, AR (16 miles from Rogers, AR)
- 5 days ago
We are looking for an Customer Experience Representative to join our team! A career at Paschal is more than just a job. Here, we value respect, integrity, and service above all else. Paschal...
Weekends Customer Experience Representative
- Lowell, AR (8 miles from Rogers, AR)
- 5 days ago
- Lowell, AR (8 miles from Rogers, AR)
- 5 days ago
Weekends Customer Experience Representative **Department:** Customer Service & Contact Center Operations **Country:** United States of America **State/Province:** Arkansas **City:** Lowell...
Client Service Specialist (Teller)
- Bentonville, AR (13 miles from Rogers, AR)
- 6 days ago
- Bentonville, AR (13 miles from Rogers, AR)
- 6 days ago
Scope Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and...
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Store Customer Service Specialist
- Lowell, AR (8 miles from Rogers, AR)
- 9 days ago
- Lowell, AR (8 miles from Rogers, AR)
- 9 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Delivery Advocate
- Bentonville, AR (13 miles from Rogers, AR)
- 9 days ago
- Bentonville, AR (13 miles from Rogers, AR)
- 9 days ago
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
Minimum: USD $28.08/Hr. Maximum: USD $35.10/Hr. Market Type: Hybrid Client Service Specialist The Client Services Specialist supports internal and external clients by delivering timely...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Representative (Onsite)
- Springdale, AR (16 miles from Rogers, AR)
- 17 days ago
- Springdale, AR (16 miles from Rogers, AR)
- 17 days ago
The Pratt & Whitney Engine Case Repair facility is seeking a Customer Service Representative to join the Customer Account Management team....
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 2851...
Customer Experience Representative
- Bentonville, AR (13 miles from Rogers, AR)
- 18 days ago
- Bentonville, AR (13 miles from Rogers, AR)
- 18 days ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Demographic Data for Rogers, AR
Moving to Rogers, AR? Find some basic demographic data about Rogers, AR below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Rogers, AR
Highest Education Level
Customer Service Representatives in Rogers, AR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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