Customer Service Representative Jobs in Rogers, AR

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 45 Jobs

CLUB Customer Service Outfitter

  • Rogers, AR
  • 13 hours ago
  • Rogers, AR
  • 13 hours ago

POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...

Bilingual Customer Service Specialist (Spanish)

  • Lowell, AR (8 miles from Rogers, AR)
  • 1 day ago
  • Lowell, AR (8 miles from Rogers, AR)
  • 1 day ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Customer Service Associate - Temporary

  • Bella Vista, AR (15 miles from Rogers, AR)
  • 1 day ago
  • Bella Vista, AR (15 miles from Rogers, AR)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Support Specialist (remote Hybrid)

  • Lowell, AR (8 miles from Rogers, AR)
  • 4 days ago
  • Lowell, AR (8 miles from Rogers, AR)
  • 4 days ago

Service Representatives Ensure the highest levels of privacy and security to protect our customers and business partners while providing exceptional customer service Assist with borrower program concerns...

Remote Work

Customer Service Representative

  • Fayetteville, AR (14 miles from Rogers, AR)
  • 5 days ago
  • Fayetteville, AR (14 miles from Rogers, AR)
  • 5 days ago

Position Overview The Customer Service Representative position is responsible for functions including but not limited to having a good understanding of the ready-mix, construction, asphalt, paving and...

Customer Advocate I

  • Lowell, AR (8 miles from Rogers, AR)
  • 5 days ago
  • Lowell, AR (8 miles from Rogers, AR)
  • 5 days ago

To learn more about Arkansas Blue Cross and Blue Shield Hiring Policies, please click here. Applicants must be eligible to begin work on the date of hire. Applicants must be currently authorized...

Customer Service - Facility Maintenance Services

  • Springdale, AR (16 miles from Rogers, AR)
  • 6 days ago
  • Springdale, AR (16 miles from Rogers, AR)
  • 6 days ago

Position Requirements Job Requirements: At least 3 years of customer service representative experience Previous experience within the facility maintenance or construction industries is a plus A consistent...

Customer Service/Sales

  • Rogers, AR
  • 6 days ago
  • Rogers, AR
  • 6 days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Customer Service Rep(05305) - 2100 W Hudson Rd #1

  • Rogers, AR
  • 10 days ago
  • Rogers, AR
  • 10 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...

Customer Service Specialist

  • Springdale, AR (16 miles from Rogers, AR)
  • 12 days ago
  • Springdale, AR (16 miles from Rogers, AR)
  • 12 days ago

Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...

Customer Service Representative

  • Rogers, AR
  • 12 days ago
  • Rogers, AR
  • 12 days ago

About the Role As a Customer Service Representative, you will be the friendly and knowledgeable advocate for customers interacting with Car-Mart through digital channels....

Customer Service Representative

  • Bentonville, AR (13 miles from Rogers, AR)
  • 14 days ago
  • Bentonville, AR (13 miles from Rogers, AR)
  • 14 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate

  • Rogers, AR
  • 15 days ago
  • Rogers, AR
  • 15 days ago

Customer Service Associate What We Are Looking For We are seeking Customer Service Associates to contribute to our service team. As a Customer Service Associate, you will play an important role in...

Customer Service Rep 1 (remote) Lowell, AR

  • Lowell, AR (8 miles from Rogers, AR)
  • 15 days ago
  • Lowell, AR (8 miles from Rogers, AR)
  • 15 days ago

(CRI) is hiring Customer Service Representatives to perform contact center support for our federal contract servicing federal student loans....

Customer Service Associate Job Springdale, AR

  • Springdale, AR (16 miles from Rogers, AR)
  • 16 days ago
  • Springdale, AR (16 miles from Rogers, AR)
  • 16 days ago

Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 6600 W...

Demographic Data for Rogers, AR

Moving to Rogers, AR? Find some basic demographic data about Rogers, AR below.


Local
National
86,980
2,384
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Rogers, AR

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Rogers, AR offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.5%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Rogers, AR
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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