Customer Service Representative Jobs in Little Rock, AR
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Benton, AR (24 miles from Little Rock, AR)
- 2 hours ago
- Benton, AR (24 miles from Little Rock, AR)
- 2 hours ago
Store 2709980: 1219 W South St, Benton, Arkansas 72015 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Branch Associate / Delivery Drive
- Little Rock, AR
- 1 day ago
- Little Rock, AR
- 1 day ago
Customer Service Branch Associate / Delivery Drive at The Sherwin-Williams Company in Little Rock, Arkansas, United States Job Description The Branch Associate is responsible for receiving and...
Wilson Language Training Customer Success Specialist in Little Rock , Arkansas Customer Success Specialist Department: Customer Experience Location: Here at Wilson Language Training, we are...
Pharmacy Customer Service Associate
- North Little Rock, AR (10 miles from Little Rock, AR)
- 2 days ago
- North Little Rock, AR (10 miles from Little Rock, AR)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Team Lead, Customer Service (Must Have Prior Pharmacy & Medical Benefits Knowledge)
- Little Rock, AR
- 3 days ago
- Little Rock, AR
- 3 days ago
Collaboration Opportunities: Team Leads work directly with our Supervisors and Customer Service Representatives (CSR's) to assist with providing support to health plan members, providers and/or their...
WindStream Communications Analyst II-Customer Service in Little Rock , Arkansas Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers...
POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through...
Customer Service Branch Associate / Delivery Driver - Automotive Finishes
- Little Rock, AR
- 4 days ago
- Little Rock, AR
- 4 days ago
The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and...
Customer Service Representative
- North Little Rock, AR (10 miles from Little Rock, AR)
- 4 days ago
- North Little Rock, AR (10 miles from Little Rock, AR)
- 4 days ago
"Join the Acme Brick Family" CUSTOMER SERVICE REPRESENTATIVE FLSA Status: Non-exempt Acme Brick Company (a Berkshire Hathaway Company) is an organization of professionals in the manufacturing and building...
ESSENTIAL DUTIES AND RESPONSIBILITIES Respond to calls and e-mails from advisors and clients regarding life insurance, annuities, LTC, and disability insurance. Assist, review, submit and follow...
Join the Acme Brick Family CUSTOMER SERVICE REPRESENTATIVE FLSA Status: Non-exempt Acme Brick Company (a Berkshire Hathaway Company) is an organization of professionals in the manufacturing and building...
Full Time Customer Service Representative, Austin Branch
- Austin, AR (24 miles from Little Rock, AR)
- 5 days ago
- Austin, AR (24 miles from Little Rock, AR)
- 5 days ago
GENERAL DESCRIPTION OF POSITION Provide warm and friendly service to customers and potential customers. The CSR is responsible for retaining and servicing existing relationships and opening new...
Location: 4809 W 65th St, Little Rock, Arkansas 72209 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Companys newest U-Box...
Customer Service Branch Associate / Delivery Driver - Automotive Finishes
- Little Rock, AR
- 6 days ago
- Little Rock, AR
- 6 days ago
The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and...
Demographic Data for Little Rock, AR
Moving to Little Rock, AR? Find some basic demographic data about Little Rock, AR below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Little Rock, AR
Highest Education Level
Customer Service Representatives in Little Rock, AR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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