Customer Service Representative Jobs in Jonesboro, AR
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
Client Service Specialist - Commercial Lines
- Lake City, AR (12 miles from Jonesboro, AR)
- 14 hours ago
- Lake City, AR (12 miles from Jonesboro, AR)
- 14 hours ago
WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the...
Customer Service Rep (5344) - Trumann, AR (Opening Soon!)
- Trumann, AR (21 miles from Jonesboro, AR)
- 15 hours ago
- Trumann, AR (21 miles from Jonesboro, AR)
- 15 hours ago
Company Description Job Description Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as...
Pharmacy Customer Service Associate
- Paragould, AR (17 miles from Jonesboro, AR)
- 1 day ago
- Paragould, AR (17 miles from Jonesboro, AR)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - Walnut Ridge
- Walnut Ridge, AR (18 miles from Jonesboro, AR)
- 1 day ago
- Walnut Ridge, AR (18 miles from Jonesboro, AR)
- 1 day ago
Ridge, AR, USA Job Details Description Arisa Health is seeking a Customer Service Representative in our Walnut Ridge location....
Customer Service Representative - Jonesboro Adult Outpatient
- Jonesboro, AR
- 1 day ago
- Jonesboro, AR
- 1 day ago
Jonesboro, AR 72401, USA Job Details Description Arisa Health is seeking a Customer Service Representative in our Jonesboro location....
Scope Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and...
Part-Time Client Service Associate-Jonesboro, AR locations Jonesboro, Arkansas - United States time type Part time posted on Posted 2 Days Ago job requisition id R-0002498 Job Description...
Position Requirements Job Requirements: At least 3 years of customer service representative experience Previous experience within the facility maintenance or construction industries is a plus A consistent...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Req ID: 453636 Address: 5101 East Parker Road Jonesboro, AR, 72404 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Arkansas Employer Customer Service Representative / Data Entry in Jonesboro , Arkansas This job was posted by : For more information, please see: In this role, you will support the purchasing and distribution...
Customer Service Representative II - Jonesboro, AR
- Jonesboro, AR
- 25 days ago
- Jonesboro, AR
- 25 days ago
Customer Service Representative II - Jonesboro, AR at Southern Bancorp in JonesboroJonesboro, Arkansas, United States Job Description Who We Are: Southern Bancorp is more than a bank....
Sales Associate - Jonesboro, AR - Sports Medicine
- Jonesboro, AR
- 27 days ago
- Jonesboro, AR
- 27 days ago
Work Flexibility: Field-based The company Stryker is one of the worlds leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company...
Customer Service Rep (5350) - Jonesboro, AR (Johnson St)
- Jonesboro, AR
- 30+ days ago
- Jonesboro, AR
- 30+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Jonesboro, AR
Moving to Jonesboro, AR? Find some basic demographic data about Jonesboro, AR below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Jonesboro, AR
Highest Education Level
Customer Service Representatives in Jonesboro, AR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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