Customer Service Representative Jobs in Hot Springs, AR

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 16 Jobs

Customer Service Representative

  • Benton, AR (20 miles from Hot Springs, AR)
  • 2 hours ago
  • Benton, AR (20 miles from Hot Springs, AR)
  • 2 hours ago

Store 2709980: 1219 W South St, Benton, Arkansas 72015 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Branch Associate / Delivery Drive

  • Hot Springs, AR
  • 1 day ago
  • Hot Springs, AR
  • 1 day ago

Customer Service Branch Associate / Delivery Drive at The Sherwin-Williams Company in Hot Springs, Arkansas, United States Job Description The Branch Associate is responsible for receiving and...

Seasonal Front Gate Customer Service

  • Hot Springs, AR
  • 3 days ago
  • Hot Springs, AR
  • 3 days ago

Seasonal Front Gate Customer Service Location: Hot Springs, AR Job Id: 376 # of Openings: 15 Job Title: Seasonal Guest Relations Team Member Starting Pay: $11.00 per hour Reports To: Manager, Team...

Customer Service Branch Associate / Delivery Driver - Automotive Finishes

  • Hot Springs, AR
  • 4 days ago
  • Hot Springs, AR
  • 4 days ago

The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and...

Customer Service Branch Associate / Delivery Driver - Automotive Finishes

  • Hot Springs, AR
  • 6 days ago
  • Hot Springs, AR
  • 6 days ago

The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and...

Seasonal Retail Sales Associate

  • Hot Springs, AR
  • 6 days ago
  • Hot Springs, AR
  • 6 days ago

What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...

Customer Service Rep(5334) - Hot Springs Village

  • Hot Springs Village, AR (9 miles from Hot Springs, AR)
  • 6 days ago
  • Hot Springs Village, AR (9 miles from Hot Springs, AR)
  • 6 days ago

Company Description Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....

Customer Service/Sales

  • Benton, AR (20 miles from Hot Springs, AR)
  • 6 days ago
  • Benton, AR (20 miles from Hot Springs, AR)
  • 6 days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Customer Service Representative

  • Malvern, AR (13 miles from Hot Springs, AR)
  • 12 days ago
  • Malvern, AR (13 miles from Hot Springs, AR)
  • 12 days ago

Company Description PGF Pizza LLC is a locally owned and operated franchise. Job Description You got game? You got spring in your step? You want the best job in the world! And schedules that work...

Registered Client Service Associate

  • Hot Springs, AR
  • 12 days ago
  • Hot Springs, AR
  • 12 days ago

POSITION SUMMARY: Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis....

Client Service Associate

  • Hot Springs, AR
  • 20 days ago
  • Hot Springs, AR
  • 20 days ago

POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through...

Customer Service Rep(09609) - 17310 I-30

  • Benton, AR (20 miles from Hot Springs, AR)
  • 26 days ago
  • Benton, AR (20 miles from Hot Springs, AR)
  • 26 days ago

Company Description Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....

Customer Service Agent

  • Hot Springs, AR
  • 30+ days ago
  • Hot Springs, AR
  • 30+ days ago

Are you ready to take your career to new heights? Join Southern Airways, the biggest little airline in the industry, and be part of a dynamic, fast-paced environment where your excellent customer...

Client Service Specialist (Teller)

  • Hot Springs, AR
  • 45+ days ago
  • Hot Springs, AR
  • 45+ days ago

Scope Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and...

Customer Service Representative

  • Benton, AR (20 miles from Hot Springs, AR)
  • 90+ days ago
  • Benton, AR (20 miles from Hot Springs, AR)
  • 90+ days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Demographic Data for Hot Springs, AR

Moving to Hot Springs, AR? Find some basic demographic data about Hot Springs, AR below.


Local
National
3,011,550
67,954

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Hot Springs, AR

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Hot Springs, AR offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.5%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Hot Springs, AR
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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