Customer Service Representative Jobs in Fort Smith, AR
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Associate - Temporary
- Alma, AR (14 miles from Fort Smith, AR)
- 2 hours ago
- Alma, AR (14 miles from Fort Smith, AR)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
The Customer Experience Representative II is responsible for providing effective customer service for internal and external customers and outside sales staff by using in-depth knowledge of company...
Client Service Specialist (Teller)
- Van Buren, AR (8 miles from Fort Smith, AR)
- 1 day ago
- Van Buren, AR (8 miles from Fort Smith, AR)
- 1 day ago
Scope Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and...
Role Specific Information Job Description About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent...
Customer Service Representative
- Mulberry, AR (24 miles from Fort Smith, AR)
- 5 days ago
- Mulberry, AR (24 miles from Fort Smith, AR)
- 5 days ago
Compass Cold Storage Customer Service Representative in Mulberry , Arkansas This job was posted by : For more information, please see: Perform customer service duties such as processing customer orders...
Customer Service Rep(05311) - 933 W Center St, Ste 1
- Greenwood, AR (16 miles from Fort Smith, AR)
- 6 days ago
- Greenwood, AR (16 miles from Fort Smith, AR)
- 6 days ago
Uphold Domino's standards of grooming, uniform, and appearance. *Collect cash and credit card payments. *Promote pizza products and specials. *Receive cross-training for preparing products and...
Customer Service - Facility Maintenance Services
- Fort Smith, AR
- 6 days ago
- Fort Smith, AR
- 6 days ago
Position Requirements Job Requirements: At least 3 years of customer service representative experience Previous experience within the facility maintenance or construction industries is a plus A consistent...
Job Summary The Customer Service Representative I serves as the initial point of contact for customers, addressing inquiries, resolving issues, and delivering high-quality service to ensure a positive...
Remote WorkCustomer Service Representative (Multi Branch Support)
- Arkoma, OK (2 miles from Fort Smith, AR)
- 25 days ago
- Arkoma, OK (2 miles from Fort Smith, AR)
- 25 days ago
Description Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
We're looking for our next Customer Service Representative who will be responsible for order management including processing the customer requirements into sales orders for manufacturing and shipments...
Customer Service Rep(05302) - Short and late-night shifts available
- Van Buren, AR (8 miles from Fort Smith, AR)
- 29 days ago
- Van Buren, AR (8 miles from Fort Smith, AR)
- 29 days ago
Uphold Domino's standards of grooming, uniform, and appearance. *Collect cash and credit card payments. *Promote pizza products and specials. *Receive cross-training for preparing products and...
Unleash your potential with the Johnson Controls team! As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people,...
Central Offices - Customer Service Representative
- Fort Smith, AR
- 30+ days ago
- Fort Smith, AR
- 30+ days ago
Bachoco USA is seeking a Customer Service Representative for our Fort Smith, AR location....
Become a Bilingual Financial Customer Service Representative by joining an elite team that supports industry-leading financial services clients....
Demographic Data for Fort Smith, AR
Moving to Fort Smith, AR? Find some basic demographic data about Fort Smith, AR below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Fort Smith, AR
Highest Education Level
Customer Service Representatives in Fort Smith, AR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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