Customer Service Representative Jobs in Benton, AR
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Call Center Specialist (Customer Service)
- Little Rock, AR (24 miles from Benton, AR)
- 1 hour ago
- Little Rock, AR (24 miles from Benton, AR)
- 1 hour ago
Job Purpose & Scope Responsible for interacting with customers on behalf of the Bank and providing information about products and services, responding to customer complaints, and processing...
Customer Service Representative - FT
- Little Rock, AR (24 miles from Benton, AR)
- 1 hour ago
- Little Rock, AR (24 miles from Benton, AR)
- 1 hour ago
$11.00/hourShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored,...
Scope Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and...
- Bryant, AR (8 miles from Benton, AR)
- 22 hours ago
- Bryant, AR (8 miles from Benton, AR)
- 22 hours ago
Store 2709963: 2400 Springhill, Bryant, Arkansas 72022 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Branch Associate / Delivery Driver - Automotive Finishes
- Little Rock, AR (24 miles from Benton, AR)
- 1 day ago
- Little Rock, AR (24 miles from Benton, AR)
- 1 day ago
The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and...
- Bryant, AR (8 miles from Benton, AR)
- 1 day ago
- Bryant, AR (8 miles from Benton, AR)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Lead Customer Service Associate Job Bryant, AR
- Bryant, AR (8 miles from Benton, AR)
- 1 day ago
- Bryant, AR (8 miles from Benton, AR)
- 1 day ago
Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at Zips Car Wash...
- Little Rock, AR (24 miles from Benton, AR)
- 1 day ago
- Little Rock, AR (24 miles from Benton, AR)
- 1 day ago
Job ID Number** R5163 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us to the next level!...
- Little Rock, AR (24 miles from Benton, AR)
- 1 day ago
- Little Rock, AR (24 miles from Benton, AR)
- 1 day ago
**Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Prior call center experience is a plus + Must be able to pass a background check....
Part- Time Customer Service Agent
- Little Rock, AR (24 miles from Benton, AR)
- 2 days ago
- Little Rock, AR (24 miles from Benton, AR)
- 2 days ago
Overview Come and work for Envoy Air, an American Airlines Group Company, at ( Bill and Hillary Clinton National Airport ) and watch your career take off! You will join a stable, FUN, secure, and...
Retail Customer Service Associate
- Little Rock, AR (24 miles from Benton, AR)
- 4 days ago
- Little Rock, AR (24 miles from Benton, AR)
- 4 days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Customer Service Representative Overnights
- Little Rock, AR (24 miles from Benton, AR)
- 5 days ago
- Little Rock, AR (24 miles from Benton, AR)
- 5 days ago
Store 2709955: 601 W Broadway, N Little Rock, Arkansas 72114 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service - Delivery Driver Whse
- Little Rock, AR (24 miles from Benton, AR)
- 5 days ago
- Little Rock, AR (24 miles from Benton, AR)
- 5 days ago
Customer Service - Delivery Driver Whse Job Description Posted Thursday, April 10, 2025 at 11:00 PM *Non-CDL position The Warehouse Delivery Driver will primarily determine the priority of...
CPC Processor Customer Service
- Little Rock, AR (24 miles from Benton, AR)
- 7 days ago
- Little Rock, AR (24 miles from Benton, AR)
- 7 days ago
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Remote WorkCustomer Service Associate - Temporary
- Hot Springs, AR (20 miles from Benton, AR)
- 8 days ago
- Hot Springs, AR (20 miles from Benton, AR)
- 8 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Benton, AR
Moving to Benton, AR? Find some basic demographic data about Benton, AR below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Benton, AR
Highest Education Level
Customer Service Representatives in Benton, AR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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