Customer Service Representative Jobs in Alaska
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Bread and Brew is looking for Servers. Restaurant Servers are responsible for taking orders and serving food and beverages to guests. They play an important role in guest satisfaction as they are...
Dealership: L0127 Lithia Hyundai of Anchorage Lithia Auto Body Express of Anchorage Now Hiring a Customer Service Representative Pay Range: $18-$20/hourly Schedule: Monday - Friday At Lithia Auto Body...
**Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Prior call center experience is a plus + Must be able to pass a background check....
POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through...
Taking detailed notes for Sales Representatives to aid in the creation of job tickets Learning how to quote print jobs to help fill Customer Service Representative duties when necessary....
Crew Member - Cooks, Cashiers and Customer Service
- Anchorage, AK
- 2 days ago
- Anchorage, AK
- 2 days ago
Pay Range: $16 per hour - $22.4 per hour Within the range, individual pay is determined using various factors, including work location and experience. Overview Restaurant Crewmembers at Raising...
Guaranteed commission for the first 3 months, $1600 per month GCI's Customer Service Sales Specialist I with your support and our GCI's products and solutions, turn our customers into life-long...
Motor Vehicle Customer Service Representative 1 (12-5119/12-5371)
- Eagle River, AK
- 3 days ago
- Eagle River, AK
- 3 days ago
This position is open to Alaska Residents only. Please check our to determine if you qualify. What You Will Be Doing Working as part of the fast paced DMV Public Service team examining...
Person responsible for greeting customers, answering phones, taking reservations, open/close rental agreements, and orientating customers on use of the rv. Incoming and outgoing damage inspections...
Alaska Marine Trucking works closely with Alaska Marine Lines in coastal communities throughout Southeast, Central, and Western Alaska.We currently have an opening for a Customer Service Representative...
Responsible for providing fast and accurate information upon request internally and externally. Is knowledgeable in all departments of the laboratory. Providence caregivers are not simply valued...
Aurora Military Housing, a leader in the real estate development, construction and property management industry, is committed to providing America's military families with the quality homes and...
Personal Insurance Customer Service Representative
- Anchorage, AK
- 5 days ago
- Anchorage, AK
- 5 days ago
Tenure: Personal Insurance Customer Service Representative, category 13, requires six months as a Personal Insurance Customer Service Representative Trainee or equivalent with performance that meets...
Customer Service Representative - Seasonal 3K SIGN-ON BONUS
- Anchorage, AK
- 6 days ago
- Anchorage, AK
- 6 days ago
Are you thinking about improving you career development and your professional growth? We invite you to join our successful logistics organization! Commodity Forwarders is looking for a Seasonal...
Demographic Data for Alaska
Moving to Alaska? Find some basic demographic data about Alaska below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Alaska
Highest Education Level
Customer Service Representatives in Alaska offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Baking
- Customer Support
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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