Customer Service Representative Jobs in Alaska
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
The Customer Advocate is one of Safelites first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and...
Patient Account Rep 2-Front Desk/Customer Service [Req 3906]
- Homer, AK
- moments ago
- Homer, AK
- moments ago
RESPONSIBILITIES: The Front Desk Customer Service Representative is a basic accounting position within the parameters of a computerized Patient Account system....
Alaska 4x4 Rentals - Customer Service Agent - Seasonal/Summer Position - $19 - $21/hr
- Anchorage, AK
- 1 hour ago
- Anchorage, AK
- 1 hour ago
Job Type Full-time, Part-time, Temporary Description *Approximate Employment Dates: May to August 31st 2025* The Customer Service Agent provides superior, friendly, and efficient customer service...
Calling all electronics fanatics and audiophiles in the retail world! Want to be part of a FANTASTIC, fast paced team? Do you love talking all about brands like Apple, BOSE, and Beats? Do have...
Customer service representatives field questions, concerns and complaints from members; research problems, answer questions and offer solutions....
- Fairbanks, AK
- 15 hours ago
- Fairbanks, AK
- 15 hours ago
The Customer Service Agent provides superior, friendly, and efficient customer service at time of rental using the company approved sales and service techniques. They facilitate the rental process...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Wilson Language Training Customer Success Specialist in Juneau , Alaska Customer Success Specialist Department: Customer Experience Location: Here at Wilson Language Training, we are committed to...
Everts Air Customer Service Agent in Fairbanks , Alaska Role Summary Customer Service Agents work in a fast-paced environment performing Customer Service functions, supporting flight operations to...
HIRING FOR 2025 SEASON Come join us at Lake Hood and spend your summer season working in a fun environment with floatplanes, beautiful views, and happy people. We are hiring Office Staff -...
Responsible for the day-to-day direct care oversight of clients. Plans and oversees the program activities ensuring a safe, therapeutic quality of care. Provides multi-cultural appropriate care....
Store - ANCHORAGE, AK Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Team Lead, Customer Service (Must Have Prior Pharmacy & Medical Benefits Knowledge)
- Juneau, AK
- 3 days ago
- Juneau, AK
- 3 days ago
Collaboration Opportunities: Team Leads work directly with our Supervisors and Customer Service Representatives (CSR's) to assist with providing support to health plan members, providers and/or their...
Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers and small businesses across the U.S., helping them Internet better. As part of...
Alaska Waste, a Waste Connections company, is looking for a seasonal Customer Service Representative to join our team in Soldotna!...
Demographic Data for Alaska
Moving to Alaska? Find some basic demographic data about Alaska below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Alaska
Highest Education Level
Customer Service Representatives in Alaska offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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