Customer Service Representative Jobs in Juneau, AK
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Wilson Language Training Customer Success Specialist in Juneau , Alaska Customer Success Specialist Department: Customer Experience Location: Here at Wilson Language Training, we are committed to...
Team Lead, Customer Service (Must Have Prior Pharmacy & Medical Benefits Knowledge)
- Juneau, AK
- 3 days ago
- Juneau, AK
- 3 days ago
Collaboration Opportunities: Team Leads work directly with our Supervisors and Customer Service Representatives (CSR's) to assist with providing support to health plan members, providers and/or their...
Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers and small businesses across the U.S., helping them Internet better. As part of...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Assist customers and process sales. Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion and safety. RESPONSIBILITIES Deliver and encourage other associates to...
Wilson Language Training Customer Support Specialist in Juneau , Alaska Customer Support Specialist Department: Customer Support Location: Here at Wilson Language Training, we are committed to...
Customer Service Rep/flex (Juneau) Hertz Rent a Car Juneau compensation: 21.00 employment type: experience level: no experience required job title: Customer Service Rep/shop worker (flex) Hertz...
Customer Service Technical Specialist (Functional Application Support) - Hybrid R0046673
- Juneau, AK
- 25 days ago
- Juneau, AK
- 25 days ago
Wolters Kluwer Customer Service Technical Specialist (Functional Application Support) - Hybrid R0046673 in Juneau , Alaska Customer Service Technical Specialist (Functional Application Support) -...
Conducts call monitoring when needed to get information for operational questions....
Vontier Customer Care Rep. - Automotive in Juneau , Alaska The Customer Care Specialist, reporting directly to the CS Supervisor, is a critical link to strong communications and sales support...
All American Home Service Customer Service Representative (CSR) in Juneau , Alaska : : CUSTOMER SERVICE REPRESENTATIVE : : : : We are a growing company and we want the best for our team and our...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Rep - 2354 Mendenhall Loop Rd ste 101
- Juneau, AK
- 30+ days ago
- Juneau, AK
- 30+ days ago
Company Description Job Description Customer Service Representative ABOUT THE POSITION You got game? You got spring in your step? You want the best job in the world!...
Sharecare Customer Service Representative - Remote in Juneau , Alaska Job Description: Sharecare is the leading digital health company that helps people - no matter where they are in their health journey...
Remote WorkWe currently have an opening for a Customer Service Representative in Juneau, Alaska....
Demographic Data for Juneau, AK
Moving to Juneau, AK? Find some basic demographic data about Juneau, AK below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Juneau, AK
Highest Education Level
Customer Service Representatives in Juneau, AK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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