Customer Service Representative Jobs in Fairbanks, AK
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Fairbanks, AK
- 19 hours ago
- Fairbanks, AK
- 19 hours ago
The Customer Service Agent provides superior, friendly, and efficient customer service at time of rental using the company approved sales and service techniques. They facilitate the rental process...
Everts Air Customer Service Agent in Fairbanks , Alaska Role Summary Customer Service Agents work in a fast-paced environment performing Customer Service functions, supporting flight operations to...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Cashier/Customer Service Associate
- North Pole, AK (14 miles from Fairbanks, AK)
- 10 days ago
- North Pole, AK (14 miles from Fairbanks, AK)
- 10 days ago
The Liquor Well Inc. Cashier/Customer Service Associate in North Pole , Alaska Job description Customer Service Associate: All shifts Must be able to work weekends. The Liquor Well Inc. is a...
Lynden Transport is looking for a Customer Service Representative who possesses a genuine desire to serve our Customers by processing and providing information through a multitude of avenues including...
Must be eligible to participate in the DoD Skillbridge program SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing...
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
Customer Experience Representative - Fairbanks Airport
- Fairbanks, AK
- 23 days ago
- Fairbanks, AK
- 23 days ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Savers | Value Village Customer Service Associate in Fairbanks , Alaska Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States,...
Savers / Value Village Careers - Customer Service Associate
- Fairbanks, AK
- 30+ days ago
- Fairbanks, AK
- 30+ days ago
Description Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing,...
Customer Service Rep(19050) - 410 Merhar Ave #1
- Fairbanks, AK
- 60+ days ago
- Fairbanks, AK
- 60+ days ago
Customer Service Representative ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you?...
Location: 209 College Rd, Fairbanks, Alaska 99701 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Companys newest U-Box...
Demographic Data for Fairbanks, AK
Moving to Fairbanks, AK? Find some basic demographic data about Fairbanks, AK below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Fairbanks, AK
Highest Education Level
Customer Service Representatives in Fairbanks, AK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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