Customer Service Representative Jobs in Eagle River, AK
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Motor Vehicle Customer Service Representative 1 (12-5119/12-5371)
- Anchorage, AK (18 miles from Eagle River, AK)
- 5 hours ago
- Anchorage, AK (18 miles from Eagle River, AK)
- 5 hours ago
Motor Vehicle Customer Service Representative 1 (12-5119/12-5371) Salary $20.21 Hourly Location Anchorage and Eagle River, AK Job Type Full Time Remote Employment Flexible/Hybrid Job Number 50152 Department...
Client Service Representative, Wasilla AK
- Wasilla, AK (24 miles from Eagle River, AK)
- 6 hours ago
- Wasilla, AK (24 miles from Eagle River, AK)
- 6 hours ago
Client Service Representative VCA Big Lake Animal Hospital are seeking an experienced Full Time Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission...
Seasonal Customer Service Agent - Anchorage Airport
- Anchorage, AK (18 miles from Eagle River, AK)
- 20 hours ago
- Anchorage, AK (18 miles from Eagle River, AK)
- 20 hours ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
Body Shop Customer Service Rep
- Anchorage, AK (18 miles from Eagle River, AK)
- 1 day ago
- Anchorage, AK (18 miles from Eagle River, AK)
- 1 day ago
We understand that our success is driven by our people, which is why we're looking for a Customer Service Representative who shares our passion for excellence and commitment to customer service....
- Anchorage, AK (18 miles from Eagle River, AK)
- 2 days ago
- Anchorage, AK (18 miles from Eagle River, AK)
- 2 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Restaurant Servers/ Customer service
- Anchorage, AK (18 miles from Eagle River, AK)
- 2 days ago
- Anchorage, AK (18 miles from Eagle River, AK)
- 2 days ago
Bread and Brew is looking for Servers. Restaurant Servers are responsible for taking orders and serving food and beverages to guests. They play an important role in guest satisfaction as they are...
Body Shop Customer Service Rep
- Anchorage, AK (19 miles from Eagle River, AK)
- 2 days ago
- Anchorage, AK (19 miles from Eagle River, AK)
- 2 days ago
Dealership: L0127 Lithia Hyundai of Anchorage Lithia Auto Body Express of Anchorage Now Hiring a Customer Service Representative Pay Range: $18-$20/hourly Schedule: Monday - Friday At Lithia Auto Body...
- Anchorage, AK (18 miles from Eagle River, AK)
- 3 days ago
- Anchorage, AK (18 miles from Eagle River, AK)
- 3 days ago
POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through...
Crew Member - Cooks, Cashiers and Customer Service
- Anchorage, AK (18 miles from Eagle River, AK)
- 4 days ago
- Anchorage, AK (18 miles from Eagle River, AK)
- 4 days ago
Pay Range: $16 per hour - $22.4 per hour Within the range, individual pay is determined using various factors, including work location and experience. Overview Restaurant Crewmembers at Raising...
Customer Service Representative
- Anchorage, AK (18 miles from Eagle River, AK)
- 5 days ago
- Anchorage, AK (18 miles from Eagle River, AK)
- 5 days ago
Person responsible for greeting customers, answering phones, taking reservations, open/close rental agreements, and orientating customers on use of the rv. Incoming and outgoing damage inspections...
Customer Service Representative - PAMC Lab
- Anchorage, AK (18 miles from Eagle River, AK)
- 5 days ago
- Anchorage, AK (18 miles from Eagle River, AK)
- 5 days ago
Responsible for providing fast and accurate information upon request internally and externally. Is knowledgeable in all departments of the laboratory. Providence caregivers are not simply valued...
- Anchorage, AK (18 miles from Eagle River, AK)
- 6 days ago
- Anchorage, AK (18 miles from Eagle River, AK)
- 6 days ago
Aurora Military Housing, a leader in the real estate development, construction and property management industry, is committed to providing America's military families with the quality homes and...
Personal Insurance Customer Service Representative
- Anchorage, AK (18 miles from Eagle River, AK)
- 7 days ago
- Anchorage, AK (18 miles from Eagle River, AK)
- 7 days ago
Tenure: Personal Insurance Customer Service Representative, category 13, requires six months as a Personal Insurance Customer Service Representative Trainee or equivalent with performance that meets...
Retail Store Customer Service - Bilingual Preferred
- Wasilla, AK (24 miles from Eagle River, AK)
- 8 days ago
- Wasilla, AK (24 miles from Eagle River, AK)
- 8 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Retail Customer Service - Bilingual Preferred
- Anchorage, AK (18 miles from Eagle River, AK)
- 8 days ago
- Anchorage, AK (18 miles from Eagle River, AK)
- 8 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Demographic Data for Eagle River, AK
Moving to Eagle River, AK? Find some basic demographic data about Eagle River, AK below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Eagle River, AK
Highest Education Level
Customer Service Representatives in Eagle River, AK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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