Customer Service Representative Jobs in Anchorage, AK
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
The Customer Advocate is one of Safelites first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and...
Alaska 4x4 Rentals - Customer Service Agent - Seasonal/Summer Position - $19 - $21/hr
- Anchorage, AK
- 5 hours ago
- Anchorage, AK
- 5 hours ago
Job Type Full-time, Part-time, Temporary Description *Approximate Employment Dates: May to August 31st 2025* The Customer Service Agent provides superior, friendly, and efficient customer service...
Calling all electronics fanatics and audiophiles in the retail world! Want to be part of a FANTASTIC, fast paced team? Do you love talking all about brands like Apple, BOSE, and Beats? Do have...
Customer service representatives field questions, concerns and complaints from members; research problems, answer questions and offer solutions....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
HIRING FOR 2025 SEASON Come join us at Lake Hood and spend your summer season working in a fun environment with floatplanes, beautiful views, and happy people. We are hiring Office Staff -...
Store - ANCHORAGE, AK Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Representative ($20.02 - $30.03 DOE)
- Anchorage, AK
- 5 days ago
- Anchorage, AK
- 5 days ago
BENEFITS MedicalDentalVisionHSAWellness ProgramBasic Life and AD&DShort and Long Term DisabilityEmployee Assistance Program401K Plan401K Plan MatchingVacation Accrual7 Holidays Essential Duties...
Alaska Textiles, Alaska's largest Flame-Resistant Clothing provider to Alaska's oil workers, is looking for a Front Desk/Customer Service/Data Entry. The perfect candidate will be one that can...
Company Alaska Airlines The Team Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or...
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Must be eligible to participate in the DoD Skillbridge program SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing...
Responsibilities of Customer Service Representative include, but are not limited to: Responding to customer inquiries regarding company products and services Processing customer phone orders Checking...
Customer Service Agent - Anchorage Airport Enterprise Mobility - 3.5 Anchorage, AK Job Details Full-time From $21 an hour 2 days ago Benefits Profit sharing Paid holidays Health insurance Dental...
Seasonal Customer Service Agent - Anchorage Airport
- Anchorage, AK
- 19 days ago
- Anchorage, AK
- 19 days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
Demographic Data for Anchorage, AK
Moving to Anchorage, AK? Find some basic demographic data about Anchorage, AK below.
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Salary for Customer Service Representative Jobs in Anchorage, AK
Highest Education Level
Customer Service Representatives in Anchorage, AK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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