Customer Service Manager Jobs in Hudson, WI
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Maplewood, MN (16 miles from Hudson, WI)
- 5 days ago
- Maplewood, MN (16 miles from Hudson, WI)
- 5 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service...
IT Technical Client Success Manager II
- Saint Paul, MN (18 miles from Hudson, WI)
- 6 days ago
- Saint Paul, MN (18 miles from Hudson, WI)
- 6 days ago
Requirements Join Our Team and Make a Difference! Are you looking for an impactful role where you finish the workday knowing you helped someone? Whether you are part of our care coordination team...
Remote WorkCustomer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor)-Full Time
- Woodbury, MN (12 miles from Hudson, WI)
- 9 days ago
- Woodbury, MN (12 miles from Hudson, WI)
- 9 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Local Leader, Client Services Manager
- Saint Paul, MN (18 miles from Hudson, WI)
- 10 days ago
- Saint Paul, MN (18 miles from Hudson, WI)
- 10 days ago
Brown & Caldwell Local Leader, Client Services Manager in St. Paul , Minnesota Description We have an exciting opportunity for an Office Leader and Client Service Manager (CSM) with a demonstrated...
- Saint Paul, MN (18 miles from Hudson, WI)
- 10 days ago
- Saint Paul, MN (18 miles from Hudson, WI)
- 10 days ago
Wilson Language Training Customer Success Manager in Saint Paul , Minnesota Customer Success Manager Department: Customer Experience Location: Here at Wilson Language Training, we are committed to...
Customer Success Manager - Healthcare SaaS (USA-Remote)
- Saint Paul, MN (18 miles from Hudson, WI)
- 11 days ago
- Saint Paul, MN (18 miles from Hudson, WI)
- 11 days ago
Wolters Kluwer Customer Success Manager - Healthcare SaaS (USA-Remote) in St. Paul , Minnesota NOTE: This is a hybrid position that requires eight days a month in office at a specified Wolters...
Customer Experience Manager – Strategic Accounts & Small Footprint Retail Reports to: Director of Inside Sales Direct reports: Yes Location: Hudson, WI, New Albany, MS or remote Employment Type:...
- Eagan, MN (23 miles from Hudson, WI)
- 13 days ago
- Eagan, MN (23 miles from Hudson, WI)
- 13 days ago
About the Role: Develop and maintain strong relationships with customers to ensure their success and satisfaction. Manage a team of account managers who serve as the primary point of contact for...
- Saint Paul, MN (18 miles from Hudson, WI)
- 14 days ago
- Saint Paul, MN (18 miles from Hudson, WI)
- 14 days ago
Position Overview General Function: Responsible for performing and overseeing operational functions necessary to provide the highest level of customer service. This role involves supervising...
Associate Customer Success Manager
- Saint Paul, MN (18 miles from Hudson, WI)
- 18 days ago
- Saint Paul, MN (18 miles from Hudson, WI)
- 18 days ago
Verint Systems, Inc. Associate Customer Success Manager in Saint Paul , Minnesota At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations...
- Mendota Heights, MN (21 miles from Hudson, WI)
- 18 days ago
- Mendota Heights, MN (21 miles from Hudson, WI)
- 18 days ago
Our Mission: Honoring People Our Values: Integrity, Compassion, Curiosity, and Helpfulness The CRM assumes general responsibility for developing and implementing sales and marketing strategies...
Store -MSP-Hudson, WI Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Customer Experience Manager - 745 - Stillwater, Minnesota
- Stillwater, MN (9 miles from Hudson, WI)
- 29 days ago
- Stillwater, MN (9 miles from Hudson, WI)
- 29 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
Technical Account Manager - OpenShift Container Platform
- Saint Paul, MN (18 miles from Hudson, WI)
- 30+ days ago
- Saint Paul, MN (18 miles from Hudson, WI)
- 30+ days ago
Red Hat Technical Account Manager - OpenShift Container Platform in Saint Paul , Minnesota About The Job Red Hat's Technical Services team is looking for an enterprise-level engineer to join us...
Remote WorkRetail Part-Time Customer Experience Manager
- Oak Park Heights, MN (9 miles from Hudson, WI)
- 30+ days ago
- Oak Park Heights, MN (9 miles from Hudson, WI)
- 30+ days ago
Store - MSP-OAK PARK HEIGHTS, MN Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...
Demographic Data for Hudson, WI
Moving to Hudson, WI? Find some basic demographic data about Hudson, WI below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Hudson, WI
Highest Education Level
Customer Service Managers in Hudson, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Product Support
- Budgets
- Call Center Experience
- Service Standards
- Escalation Management
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Client Services
- Complaint Resolution
- Customer Retention
- Shipping
- Resolution
- Customer Satisfaction
- Merchandising
- Performance Management
- Cash Management
- Onboarding
- Relationship Management
- Cashier Skills
- Customer Relations
- Closing
- Customer Relationship Management
- Friendliness
- Salesforce
- Telephone Skills
- Conflict Resolution
- Retail
- Account Management
- High School Diploma
- Process Improvement
- Implementation
- Driving
- Flexibility
- Written Communication
- Coaching
- Events
- Documentation
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Reporting
- Team Building
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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