Call Center Representative Jobs in Hudson, WI
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
- Saint Paul, MN (18 miles from Hudson, WI)
- 7 days ago
- Saint Paul, MN (18 miles from Hudson, WI)
- 7 days ago
Qualifications: 3-5 years of call center experience required. Strong active listening skills, empathy, and professionalism in customer interactions....
Consumer Services Specialist (Call Center- start date of 4/7)
- Saint Paul, MN (18 miles from Hudson, WI)
- 11 days ago
- Saint Paul, MN (18 miles from Hudson, WI)
- 11 days ago
UMB Bank Consumer Services Specialist (Call Center- start date of 4/7) in Saint Paul , Minnesota We are currently hiring for our next call center class starting 4/7/2025 --Starting pay of $19/hr--...
Client Relations Specialist - Bookkeeping and Tax
- Saint Paul, MN (18 miles from Hudson, WI)
- 16 days ago
- Saint Paul, MN (18 miles from Hudson, WI)
- 16 days ago
Client Relations Specialist - Bookkeeping and Tax RemoteBookkeeping & Tax ServicesFull time Saint Paul, Minnesota, United States Description This is a fully and permanently remote work from home...
Remote WorkService call Center Representative
- Saint Paul, MN (18 miles from Hudson, WI)
- 25 days ago
- Saint Paul, MN (18 miles from Hudson, WI)
- 25 days ago
The Service Call Center Representative is responsible for professional scheduling of all appointments for the service department in a manner that promotes smooth flow of appointments through the service...
- Stillwater, MN (9 miles from Hudson, WI)
- 30+ days ago
- Stillwater, MN (9 miles from Hudson, WI)
- 30+ days ago
The Call Center Representative is responsible for scheduling appointments, routing patient communications, and assisting with patient questions....
Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential! Minnesota Branch 3325 Heiser St. Hudson, WI 54016 Customer Service is the heartbeat of...
ULINE- Customer Service Representative
- Star Prairie, WI (20 miles from Hudson, WI)
- 45+ days ago
- Star Prairie, WI (20 miles from Hudson, WI)
- 45+ days ago
Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential! Minnesota Branch 3325 Heiser St. Hudson, WI 54016 Customer Service is the heartbeat of...
Student Position: 2024/2025 Call Center Operators/98.5 Ktis
- Saint Paul, MN (18 miles from Hudson, WI)
- 45+ days ago
- Saint Paul, MN (18 miles from Hudson, WI)
- 45+ days ago
STUDENT POSITION: 2024/2025 CALL CENTER OPERATORS/98.5 KTIS Location Main Campus Department KTIS (6100) Time of day Regular Business Hours, Evenings If other: Number of Hours per Week 20 Position...
- Saint Paul, MN (18 miles from Hudson, WI)
- 90+ days ago
- Saint Paul, MN (18 miles from Hudson, WI)
- 90+ days ago
The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the...
- Saint Paul, MN (18 miles from Hudson, WI)
- 90+ days ago
- Saint Paul, MN (18 miles from Hudson, WI)
- 90+ days ago
Find out more at www.TransdevNA.com or watch an overview video at We're Hiring for a Call Center Representative in Roseville, MN!...
Demographic Data for Hudson, WI
Moving to Hudson, WI? Find some basic demographic data about Hudson, WI below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Hudson, WI
Highest Education Level
Call Center Representatives in Hudson, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Building Relationships
- Client Support
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Escalation Management
- Courteous
- Insurance Verification
- Complaint Resolution
- Claims
- Inside Sales
- Resolution
- Customer Satisfaction
- Scheduling Appointments
- Problem Resolution
- Accounts Receivable
- Inbound/Outbound Calling
- Technical Support
- Medical Terminology
- QuickBooks
- Customer Relations
- Microsoft Windows
- Listening
- Collections
- Telephone Skills
- Conflict Resolution
- Staffing
- High School Diploma
- Troubleshooting
- Driving
- Investigation
- Verbal Communication
- Microsoft Outlook
- Written Communication
- Typing
- Events
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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