Customer Service Manager Jobs in Vancouver, WA
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Hillsboro, OR (13 miles from Vancouver, WA)
- 23 hours ago
- Hillsboro, OR (13 miles from Vancouver, WA)
- 23 hours ago
Learn what makes QTS a unique place to grow your career! Who We Are: It's pretty exciting, to find yourself standing in a pivotal moment in time. It's even more exciting to be out front leading...
Job Description RS Medical designs and builds prescription-grade medical devices that provide pain relief and muscle rehabilitation. Our DME products empower patients suffering from severe, often...
- Portland, OR (13 miles from Vancouver, WA)
- 2 days ago
- Portland, OR (13 miles from Vancouver, WA)
- 2 days ago
Req ID: 126128 Remote Position: Yes Region: Americas Country: USA **Summary** This is an exciting opportunity in Celestica's Hardware Platform Solutions (HPS) to make a positive impact and be part...
Client Service Coordinator - 005021
- Lake Oswego, OR (19 miles from Vancouver, WA)
- 7 days ago
- Lake Oswego, OR (19 miles from Vancouver, WA)
- 7 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator...
Client Service Coordinator - 001247
- Gresham, OR (19 miles from Vancouver, WA)
- 8 days ago
- Gresham, OR (19 miles from Vancouver, WA)
- 8 days ago
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ('CSC') drives the flow of clients and pets through the hospital, maximizes the productivity of the...
- Portland, OR (13 miles from Vancouver, WA)
- 9 days ago
- Portland, OR (13 miles from Vancouver, WA)
- 9 days ago
Job Listing ID: 4245060 Job Title: Client Success Manager Application Deadline: Open Until FilledJob Location: Portland Date Posted: 04/04/2025Hours Worked Per Week: Not Provided Shift: Not...
- Hillsboro, OR (13 miles from Vancouver, WA)
- 9 days ago
- Hillsboro, OR (13 miles from Vancouver, WA)
- 9 days ago
Job Listing ID: 4246507 Job Title: Client Service Coordinator Application Deadline: Open Until FilledJob Location: Hillsboro Date Posted: 04/05/2025Hours Worked Per Week: Not Provided Shift: Not...
SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in...
- Gresham, OR (19 miles from Vancouver, WA)
- 9 days ago
- Gresham, OR (19 miles from Vancouver, WA)
- 9 days ago
Store - PORT-GRESHAM, OR Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Unified Communications Customer Success Manager
- Beaverton, OR (14 miles from Vancouver, WA)
- 10 days ago
- Beaverton, OR (14 miles from Vancouver, WA)
- 10 days ago
Pacific Office Automation is one of the largest independently owned document imaging and technology dealers in the nation. Since 1976, we have grown to twenty-nine branches located in twelve...
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. SUMMARY OF JOB PURPOSE AND...
- Clackamas, OR (21 miles from Vancouver, WA)
- 15 days ago
- Clackamas, OR (21 miles from Vancouver, WA)
- 15 days ago
Account Manager responsibilities include growth, identification and development of new business within an assigned territory by prospecting and presenting to customers as well as the management of...
- Happy Valley, OR (21 miles from Vancouver, WA)
- 16 days ago
- Happy Valley, OR (21 miles from Vancouver, WA)
- 16 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service...
Client Service Coordinator - 0387
- Tigard, OR (17 miles from Vancouver, WA)
- 18 days ago
- Tigard, OR (17 miles from Vancouver, WA)
- 18 days ago
SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in...
CRM Director, Digital Product Management
- Hillsboro, OR (13 miles from Vancouver, WA)
- 25 days ago
- Hillsboro, OR (13 miles from Vancouver, WA)
- 25 days ago
Job Listing ID: 4240672 Job Title: CRM Director, Digital Product Management Application Deadline: 06/25/2025Job Location: Hillsboro Date Posted: 03/28/2025Hours Worked Per Week: 40 Shift: Day...
Demographic Data for Vancouver, WA
Moving to Vancouver, WA? Find some basic demographic data about Vancouver, WA below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Vancouver, WA
Highest Education Level
Customer Service Managers in Vancouver, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Call Center Experience
- Service Standards
- Escalation Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Complaint Resolution
- Customer Retention
- Shipping
- Resolution
- Social Media Strategy
- Customer Satisfaction
- Cash Management
- Merchandising
- Performance Management
- Onboarding
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Telephone Skills
- Retail
- Salesforce
- Friendliness
- Account Management
- High School Diploma
- Process Improvement
- Customer Relationship Management
- Driving
- Written Communication
- Flexibility
- Events
- Documentation
- Collaboration
- Spanish
- Reporting
- Multitasking
- Coaching
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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