Customer Service Manager Jobs in Clyde Hill, WA
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Title: NEMT Customer Service Supervisor Location : Bellevue, WA Work schedule : Full time, Monday – Friday 8:00am – 5:00pm. This position requires on-site availability. Who we are: Hopelink is the...
- Seattle, WA (5 miles from Clyde Hill, WA)
- 15 hours ago
- Seattle, WA (5 miles from Clyde Hill, WA)
- 15 hours ago
Opening Statement Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the...
Director, SaaS Customer Success Manager Technology Multiple Locations
- Seattle, WA (5 miles from Clyde Hill, WA)
- 16 hours ago
- Seattle, WA (5 miles from Clyde Hill, WA)
- 16 hours ago
Who We Are FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world's top multinational corporations, law firms, banks...
Client Services Manager- Seattle, WA
- Seattle, WA (5 miles from Clyde Hill, WA)
- 1 day ago
- Seattle, WA (5 miles from Clyde Hill, WA)
- 1 day ago
Starting pay: 75,000.00- 83,000.00 Lets talk about Canteen One! We are the national account management arm for Canteen, the largest and most experienced food and retail service company in the...
Who Are We? Looking for a job that makes a real difference in our world today and one that you’ll be proud of when you look back in 20, 30 or 40 years? This is it. Clean Power Research®...
Customer Service Administrator I
- Lynnwood, WA (13 miles from Clyde Hill, WA)
- 2 days ago
- Lynnwood, WA (13 miles from Clyde Hill, WA)
- 2 days ago
Crane Aerospace and Electronics has an exciting opportunity for a Customer Service Administrator I at our Lynnwood, WA location. About Crane: Crane Aerospace & Electronics supplies critical...
& Casualty license and Commercial Lines Coverage Specialist designation....
- Edmonds, WA (15 miles from Clyde Hill, WA)
- 3 days ago
- Edmonds, WA (15 miles from Clyde Hill, WA)
- 3 days ago
Job Type Full-time Description BOUT US Coastal Community Bank is a little bit of banking and a little bit of tech-ing. The people at Coastal don't just help people with their banking; they help...
- Seattle, WA (5 miles from Clyde Hill, WA)
- 5 days ago
- Seattle, WA (5 miles from Clyde Hill, WA)
- 5 days ago
Description Client Success Manager Skai (formally Kenshoo) is looking for the best and the brightest to join our rapidly growing team.We're proud of our industry-leading digital marketing software...
Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor)
- Tukwila, WA (7 miles from Clyde Hill, WA)
- 7 days ago
- Tukwila, WA (7 miles from Clyde Hill, WA)
- 7 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Customer Service Supervisor - Bilingual
- Seattle, WA (5 miles from Clyde Hill, WA)
- 7 days ago
- Seattle, WA (5 miles from Clyde Hill, WA)
- 7 days ago
Monitor and maintain performance metrics, including abandoned calls, wait time and other statistics related to call center management....
Remote WorkCustomer Service Supervisor, Retail Banking (Ballard - Seattle, WA)
- Seattle, WA (5 miles from Clyde Hill, WA)
- 8 days ago
- Seattle, WA (5 miles from Clyde Hill, WA)
- 8 days ago
Salary Range: $23.27 - $34.90 ( Depending on knowledge, skills, abilities and location. Certain level jobs may be eligible for bonus, commission, and/or equity awards. ) Posting Date: March 5,...
- Seattle, WA (5 miles from Clyde Hill, WA)
- 8 days ago
- Seattle, WA (5 miles from Clyde Hill, WA)
- 8 days ago
Location: Seattle Financial Center located at 601 Union St, Suite 3100, Seattle, WA. Onsite work required. Position is not remote eligible. This opportunity is for a person who is passionate about...
- Kent, WA (17 miles from Clyde Hill, WA)
- 8 days ago
- Kent, WA (17 miles from Clyde Hill, WA)
- 8 days ago
Job Title: Client Success Manager Location: Tukwila, WA Job Description: We are seeking a dedicated and dynamic Client Success Manager to join our team. In this role, you will be responsible for...
- Seattle, WA (5 miles from Clyde Hill, WA)
- 8 days ago
- Seattle, WA (5 miles from Clyde Hill, WA)
- 8 days ago
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of...
Demographic Data for Clyde Hill, WA
Moving to Clyde Hill, WA? Find some basic demographic data about Clyde Hill, WA below.
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Title Synonyms
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Salary for Customer Service Manager Jobs in Clyde Hill, WA
Highest Education Level
Customer Service Managers in Clyde Hill, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Service Standards
- Escalation Management
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Client Services
- Complaint Resolution
- Customer Retention
- Shipping
- Resolution
- Customer Satisfaction
- Merchandising
- Performance Management
- Cash Management
- Onboarding
- Relationship Management
- Cashier Skills
- Customer Relations
- Closing
- Friendliness
- Salesforce
- Customer Relationship Management
- Telephone Skills
- Conflict Resolution
- Retail
- High School Diploma
- Account Management
- Process Improvement
- Driving
- Flexibility
- Written Communication
- Coaching
- Events
- Documentation
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Reporting
- Team Building
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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