Customer Service Manager Jobs in Mesquite, TX
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Logistics Coordinator - Customer Service
- Dallas, TX (10 miles from Mesquite, TX)
- 2 days ago
- Dallas, TX (10 miles from Mesquite, TX)
- 2 days ago
Job Seekers can review the Job Applicant Privacy Policy by clicking here (. Job Description : We are immediately hiring a Logistics Coordinator - Customer Service, in Dallas, TX, for our Supply...
FT Customer Experience Manager/Front End
- Irving, TX (19 miles from Mesquite, TX)
- 5 hours ago
- Irving, TX (19 miles from Mesquite, TX)
- 5 hours ago
Store - HICKORY, NCDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
- Dallas, TX (10 miles from Mesquite, TX)
- 8 hours ago
- Dallas, TX (10 miles from Mesquite, TX)
- 8 hours ago
General Information Job ID ATR49109 Posting Job Title Coord, Customer Service Locations TX Dallas Victory Employment Type Full Time Date Posted 12-Mar-2025 Relocation Support No Description &...
PT Customer Service Manager (Evenings and Weekends)
- Plano, TX (20 miles from Mesquite, TX)
- 14 hours ago
- Plano, TX (20 miles from Mesquite, TX)
- 14 hours ago
Store - DFW-PLANO/15TH ST, TX Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...
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Customer Success Manager, Email Security
- Irving, TX (19 miles from Mesquite, TX)
- 18 hours ago
- Irving, TX (19 miles from Mesquite, TX)
- 18 hours ago
Why Join Us? As the world's leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we've assembled a global team of the most driven, creative, and innovative people....
Client Services Manager (Operations)
- Dallas, TX (10 miles from Mesquite, TX)
- 1 day ago
- Dallas, TX (10 miles from Mesquite, TX)
- 1 day ago
Client Services Manager (Operations) Dallas, TX, United States of America $48,000.00 - $56,000.00 Back Apply Now Back Apply Now Overview United Protective is a privately held, independent...
Pt time Customer Experience Manager- Nights and Weekends
- Irving, TX (19 miles from Mesquite, TX)
- 1 day ago
- Irving, TX (19 miles from Mesquite, TX)
- 1 day ago
Store - DC-FAIRFAX, VADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
- Richardson, TX (13 miles from Mesquite, TX)
- 1 day ago
- Richardson, TX (13 miles from Mesquite, TX)
- 1 day ago
Location: Richardson, TX; Beaverton, OR; Bellevue, WA Job Description: TownSq is seeking an energetic, customer-focused Client Success Manager to join our company. This role is the primary point...
Corporate Social Responsibility (CSR) Manager
- Dallas, TX (10 miles from Mesquite, TX)
- 1 day ago
- Dallas, TX (10 miles from Mesquite, TX)
- 1 day ago
POSITION SUMMARY: The Dallas Mavericks are seeking a passionate and strategic Corporate Social Responsibility (CSR) Manager to join our External Affairs team. Reporting to the VP of External...
- Dallas, TX (10 miles from Mesquite, TX)
- 1 day ago
- Dallas, TX (10 miles from Mesquite, TX)
- 1 day ago
Overview United Protective is a privately held, independent corporation dedicated to providing contract security services throughout the Texas region. Beginning in 1999, with just three employees,...
Logistics Coordinator - Customer Service in Dallas, TX
- Dallas, TX (10 miles from Mesquite, TX)
- 2 days ago
- Dallas, TX (10 miles from Mesquite, TX)
- 2 days ago
Job Seekers can review the Job Applicant Privacy Policy by clicking here (. Job Description : We are immediately hiring a Logistics Coordinator - Customer Service, in Dallas, TX, for our Supply...
PT Customer Service Manager (Evenings and Weekends)
- Irving, TX (19 miles from Mesquite, TX)
- 2 days ago
- Irving, TX (19 miles from Mesquite, TX)
- 2 days ago
Store - DFW-PLANO/15TH ST, TXDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...
Client Success Manager (Evergreen)
- Irving, TX (19 miles from Mesquite, TX)
- 2 days ago
- Irving, TX (19 miles from Mesquite, TX)
- 2 days ago
About the role: The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment....
Closing Customer Experience Manager Michaels Feasterville Pa 19053
- Irving, TX (19 miles from Mesquite, TX)
- 2 days ago
- Irving, TX (19 miles from Mesquite, TX)
- 2 days ago
Store - PHI-FEASTERVILLE, PA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...
- Dallas, TX (10 miles from Mesquite, TX)
- 3 days ago
- Dallas, TX (10 miles from Mesquite, TX)
- 3 days ago
Who are we? Equinix is the world's digital infrastructure company, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and...
Demographic Data for Mesquite, TX
Moving to Mesquite, TX? Find some basic demographic data about Mesquite, TX below.
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Salary for Customer Service Manager Jobs in Mesquite, TX
Highest Education Level
Customer Service Managers in Mesquite, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Product Support
- Budgets
- Call Center Experience
- Service Standards
- Escalation Management
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Client Services
- Complaint Resolution
- Customer Retention
- Shipping
- Resolution
- Customer Satisfaction
- Merchandising
- Performance Management
- Cash Management
- Onboarding
- Relationship Management
- Cashier Skills
- Customer Relations
- Closing
- Customer Relationship Management
- Friendliness
- Salesforce
- Telephone Skills
- Conflict Resolution
- Retail
- Account Management
- High School Diploma
- Process Improvement
- Implementation
- Driving
- Flexibility
- Written Communication
- Coaching
- Events
- Documentation
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Reporting
- Team Building
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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