Customer Service Representative Jobs in Mesquite, TX

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 408 Jobs

Store Customer Service Specialist

  • Dallas, TX (10 miles from Mesquite, TX)
  • 1 day ago
  • Dallas, TX (10 miles from Mesquite, TX)
  • 1 day ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Remote Customer Support Rep No Calls, Just Emails & Chats

  • Dallas, TX (10 miles from Mesquite, TX)
  • 2 hours ago
  • Dallas, TX (10 miles from Mesquite, TX)
  • 2 hours ago

Now Hiring: Remote Customer Support Representative No Calls Required Pay: $40/hr + Full Benefits & Paid Training We are looking for a **Remote Customer Support Representative** to assist clients...

Remote Work

Manager, Veterinary Customer Service I

  • Richardson, TX (15 miles from Mesquite, TX)
  • 2 hours ago
  • Richardson, TX (15 miles from Mesquite, TX)
  • 2 hours ago

What You'll Do: Develop, lead and coach a team of virtual veterinary customer service representatives supporting Chewy customers, primarily for Chewy Vet Care Clinics....

Customer Service Agent - Evening Shift

  • Richardson, TX (15 miles from Mesquite, TX)
  • 3 hours ago
  • Richardson, TX (15 miles from Mesquite, TX)
  • 3 hours ago

center experience with both inbound and outbound calls BENEFITS: Medical, dental, vision, basic life, AD&D, and disability insurance Enrollment in our company’s 401(k)plan, subject to eligibility requirements...

Customer Service Rep

  • Dallas, TX (10 miles from Mesquite, TX)
  • 3 hours ago
  • Dallas, TX (10 miles from Mesquite, TX)
  • 3 hours ago

Ability to lift up to 40 pounds The Customer Service Representative must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without...

Retail Customer Service Team Member-1

  • Irving, TX (19 miles from Mesquite, TX)
  • 3 hours ago
  • Irving, TX (19 miles from Mesquite, TX)
  • 3 hours ago

Store - CIN-WATERSTONE, OHDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....

Retail Customer Service Team Member PT Cashier/Sales

  • Irving, TX (19 miles from Mesquite, TX)
  • 3 hours ago
  • Irving, TX (19 miles from Mesquite, TX)
  • 3 hours ago

Store - MSP-MAPLEWOOD, MNDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....

Customer Service Fundamentals JOB Training Opportunity

  • Dallas, TX (10 miles from Mesquite, TX)
  • 9 hours ago
  • Dallas, TX (10 miles from Mesquite, TX)
  • 9 hours ago

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and...

Customer Service Representative

  • Dallas, TX (10 miles from Mesquite, TX)
  • 15 hours ago
  • Dallas, TX (10 miles from Mesquite, TX)
  • 15 hours ago

Customer Service Representatives earn $32,000 - $50,000 annually based on performance and ability to close the sale! TWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer focused individuals!...

Customer Care Specialist I - Payment Support

  • Dallas, TX (10 miles from Mesquite, TX)
  • 16 hours ago
  • Dallas, TX (10 miles from Mesquite, TX)
  • 16 hours ago

Description Hi, We're AppFolio We're innovators, changemakers, and collaborators. We're more than just a software company - we're pioneers in cloud and AI who deliver magical experiences that make...

Bilingual-Customer Service Specialist (Spanish)

  • Coppell, TX (24 miles from Mesquite, TX)
  • 16 hours ago
  • Coppell, TX (24 miles from Mesquite, TX)
  • 16 hours ago

Our Customer Service Representatives identify problems and then draft blueprints other departments use to create solutions....

Airport Customer Service Agent (NK) - DFW PT - 5471

  • Dallas, TX (10 miles from Mesquite, TX)
  • 1 day ago
  • Dallas, TX (10 miles from Mesquite, TX)
  • 1 day ago

SummaryUnifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly,...

Warehouse/Customer Service

  • Dallas, TX (10 miles from Mesquite, TX)
  • 1 day ago
  • Dallas, TX (10 miles from Mesquite, TX)
  • 1 day ago

We are looking for a full time Warehouse/Customer Service position for a small industrial supply company near Downtown Dallas (Mockingbird and 35 area). We are seeking someone personable and...

Automotive Customer Service Advisor

  • Irving, TX (19 miles from Mesquite, TX)
  • 1 day ago
  • Irving, TX (19 miles from Mesquite, TX)
  • 1 day ago

Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...

Customer Service Representative - Remote in CST

  • Dallas, TX (10 miles from Mesquite, TX)
  • 1 day ago
  • Dallas, TX (10 miles from Mesquite, TX)
  • 1 day ago

center experience Telecommuting Requirements: Reside within the Central Time Zone Ability to keep all company sensitive documents secure (if applicable) Required to have a dedicated work area established...

Remote Work

Demographic Data for Mesquite, TX

Moving to Mesquite, TX? Find some basic demographic data about Mesquite, TX below.


Local
National
151,998
2,254
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

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Salary for Customer Service Representative Jobs in Mesquite, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Mesquite, TX offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Mesquite, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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