Customer Service Manager Jobs in Arlington, TN

A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.

Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.

1-15 of 17 Jobs

Coordinator-Customer Service

  • Covington, TN (17 miles from Arlington, TN)
  • 2 days ago
  • Covington, TN (17 miles from Arlington, TN)
  • 2 days ago

Coordinator-Customer Service Job ID: 31049 Job Category: Administrative Non Clinical Support Work Schedule: Days Department: BMG Northern MS Facility: BMG Clinics Location: Covington, TN Overview...

Coordinator-Customer Service II

  • Memphis, TN (21 miles from Arlington, TN)
  • 3 days ago
  • Memphis, TN (21 miles from Arlington, TN)
  • 3 days ago

Coordinator-Customer Service II Job ID: 31131 Job Category: Administrative Non Clinical Support Work Schedule: Days Department: BMG Metro Memphis Facility: BMG Clinics Location: Memphis, TN...

Client Service Coordinator

  • Arlington, TN
  • 7 days ago
  • Arlington, TN
  • 7 days ago

Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the...

Customer Experience Manager Open availability

  • Memphis, TN (21 miles from Arlington, TN)
  • 8 days ago
  • Memphis, TN (21 miles from Arlington, TN)
  • 8 days ago

Store - MPHS-BARTLETT/WOLFCHASE, TNDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes....

Customer Service Coordinator II

  • Memphis, TN (21 miles from Arlington, TN)
  • 9 days ago
  • Memphis, TN (21 miles from Arlington, TN)
  • 9 days ago

Overview Coordinator-Customer Service II Job Code: 20529 FLSA Status: Job Family: ADMIN SUPPORT Job Description Title: Coordinator-Customer Service II Job Summary The Coordinator-Customer Service...

Retail Customer Service Supervisor

  • Collierville, TN (14 miles from Arlington, TN)
  • 10 days ago
  • Collierville, TN (14 miles from Arlington, TN)
  • 10 days ago

PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed...

Sr. Client Services Manager- Memphis, TN

  • Memphis, TN (21 miles from Arlington, TN)
  • 12 days ago
  • Memphis, TN (21 miles from Arlington, TN)
  • 12 days ago

75,000.00- 80,000.00 *Internal Employee Referral Bonus Available The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency...

Account Manager, Client Services

  • Memphis, TN (21 miles from Arlington, TN)
  • 17 days ago
  • Memphis, TN (21 miles from Arlington, TN)
  • 17 days ago

Our Company PharMerica Overview As a critical member of a dynamic, growing pharmaceutical services company, you will be vital in the companys success! The Account Manager of Client Services...

Coordinator-Customer Service - MG Tipton Family Medicine

  • Covington, TN (17 miles from Arlington, TN)
  • 30+ days ago
  • Covington, TN (17 miles from Arlington, TN)
  • 30+ days ago

Coordinator-Customer Service - MG Tipton Family Medicine Job ID: 26130 Job Category: Administrative Non Clinical Support Work Schedule: Days Facility: BMG Clinics Location: Covington, TN Overview...

Coord, Customer Service

  • Memphis, TN (21 miles from Arlington, TN)
  • 30+ days ago
  • Memphis, TN (21 miles from Arlington, TN)
  • 30+ days ago

This position will report to the Customer Service Manager....

Coordinator-Customer Service - TC BCC Memphis

  • Memphis, TN (21 miles from Arlington, TN)
  • 30+ days ago
  • Memphis, TN (21 miles from Arlington, TN)
  • 30+ days ago

Coordinator-Customer Service - TC BCC Memphis Job ID: 28055 Job Category: Administrative Non Clinical Support Work Schedule: Days Facility: BMH Tipton Hospital Location: Memphis, TN Overview...

Coordinator-Customer Service - MG Humphreys Family Practice

  • Memphis, TN (21 miles from Arlington, TN)
  • 30+ days ago
  • Memphis, TN (21 miles from Arlington, TN)
  • 30+ days ago

Coordinator-Customer Service - MG Humphreys Family Practice Job ID: 28058 Job Category: Administrative Non Clinical Support Work Schedule: Days Facility: BMG Clinics Location: Memphis, TN Overview...

Coordinator-Customer Service - MG Outpatient Care Center Registration

  • Germantown, TN (14 miles from Arlington, TN)
  • 30+ days ago
  • Germantown, TN (14 miles from Arlington, TN)
  • 30+ days ago

Coordinator-Customer Service - MG Outpatient Care Center Registration Job ID: 27408 Job Category: Administrative Non Clinical Support Work Schedule: Days Facility: BMG Clinics Location:...

Part Time Customer Experience Manager

  • Memphis, TN (21 miles from Arlington, TN)
  • 30+ days ago
  • Memphis, TN (21 miles from Arlington, TN)
  • 30+ days ago

Store - MPHS-COLLIERVILLE, TN Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...

Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor)

  • Memphis, TN (21 miles from Arlington, TN)
  • 30+ days ago
  • Memphis, TN (21 miles from Arlington, TN)
  • 30+ days ago

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...

Demographic Data for Arlington, TN

Moving to Arlington, TN? Find some basic demographic data about Arlington, TN below.


Local
National
44,385
578
Medium

Customer Service Manager Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Team Engagement for Customer Service Managers
Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Salary for Customer Service Manager Jobs in Arlington, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Managers in Arlington, TN offer the following education background
Bachelor's Degree
37.9%
High School or GED
21.0%
Associate's Degree
14.2%
Master's Degree
11.9%
Vocational Degree or Certification
11.0%
Some College
2.6%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Managers in Arlington, TN
4-6 years
43.8%
1-2 years
15.7%
2-4 years
15.0%
None
11.8%
10+ years
7.6%
Less than 1 year
4.8%
8-10 years
1.3%
6-8 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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