Customer Service Manager Jobs in Isle Of Palms, SC
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
MEP/PEP Client Service Manager
- Charleston, SC (11 miles from Isle Of Palms, SC)
- 8 days ago
- Charleston, SC (11 miles from Isle Of Palms, SC)
- 8 days ago
Newport, an Ascensus company, helps employers offer their associates a more secure financial future through retirement plans, insurance and consulting services. Newport offers comprehensive plan...
- Charleston, SC (11 miles from Isle Of Palms, SC)
- 9 days ago
- Charleston, SC (11 miles from Isle Of Palms, SC)
- 9 days ago
Newport, an Ascensus company, helps employers offer their associates a more secure financial future through retirement plans, insurance and consulting services. Newport offers comprehensive plan...
Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor)
- Daniel Island, SC (9 miles from Isle Of Palms, SC)
- 14 days ago
- Daniel Island, SC (9 miles from Isle Of Palms, SC)
- 14 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
- Mt Pleasant, SC (5 miles from Isle Of Palms, SC)
- 18 days ago
- Mt Pleasant, SC (5 miles from Isle Of Palms, SC)
- 18 days ago
The Customer Success Manager (CSM) isa key member of our Customer Experience team and isresponsible for developingand supporting astrong partnership betweenOmaticandour customers.The ideal CSM is...
Client Service Coordinator - 005119
- Charleston, SC (11 miles from Isle Of Palms, SC)
- 20 days ago
- Charleston, SC (11 miles from Isle Of Palms, SC)
- 20 days ago
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ('CSC') drives the flow of clients and pets through the hospital, maximizes the productivity of the...
Customer Experience Manager (Part-Time)
- Mount Pleasant, SC (5 miles from Isle Of Palms, SC)
- 21 days ago
- Mount Pleasant, SC (5 miles from Isle Of Palms, SC)
- 21 days ago
Store - MT. PLEASANT, SC Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
- Charleston, SC (11 miles from Isle Of Palms, SC)
- 23 days ago
- Charleston, SC (11 miles from Isle Of Palms, SC)
- 23 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Live and exemplify the...
- Charleston, SC (11 miles from Isle Of Palms, SC)
- 28 days ago
- Charleston, SC (11 miles from Isle Of Palms, SC)
- 28 days ago
Position Purpose: Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service,...
- Charleston, SC (11 miles from Isle Of Palms, SC)
- 30+ days ago
- Charleston, SC (11 miles from Isle Of Palms, SC)
- 30+ days ago
Customer Success Manager Charleston, South CarolinaCustomer Experience /Full Time /Hybrid Omnisend is an email and SMS marketing platform built specifically to help ecommerce stores grow their...
- Charleston, SC (11 miles from Isle Of Palms, SC)
- 45+ days ago
- Charleston, SC (11 miles from Isle Of Palms, SC)
- 45+ days ago
The Supervisor will collaborate closely with the Customer Service Manager to implement innovative strategies that enhance efficiency, maximize customer satisfaction, and foster a positive and motivating...
- Charleston, SC (11 miles from Isle Of Palms, SC)
- 90+ days ago
- Charleston, SC (11 miles from Isle Of Palms, SC)
- 90+ days ago
By joining Numotion, you will be a part of the nation's leading provider of Complex Rehabilitation Technology. Numotion is helping thousands of people with individually configured, medically...
Demographic Data for Isle Of Palms, SC
Moving to Isle Of Palms, SC? Find some basic demographic data about Isle Of Palms, SC below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Isle Of Palms, SC
Highest Education Level
Customer Service Managers in Isle Of Palms, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Product Support
- Budgets
- Call Center Experience
- Service Standards
- Escalation Management
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Client Services
- Complaint Resolution
- Customer Retention
- Shipping
- Resolution
- Customer Satisfaction
- Merchandising
- Performance Management
- Cash Management
- Onboarding
- Relationship Management
- Cashier Skills
- Customer Relations
- Closing
- Customer Relationship Management
- Friendliness
- Salesforce
- Telephone Skills
- Conflict Resolution
- Retail
- Account Management
- High School Diploma
- Process Improvement
- Implementation
- Driving
- Flexibility
- Written Communication
- Coaching
- Events
- Documentation
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Reporting
- Team Building
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Manager Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »