Customer Service Manager Jobs in Yukon, OK
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Retail Customer Service Supervisor
- Edmond, OK (18 miles from Yukon, OK)
- 7 hours ago
- Edmond, OK (18 miles from Yukon, OK)
- 7 hours ago
PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed...
Sr Lead Customer Experience Manager
- Oklahoma City, OK (14 miles from Yukon, OK)
- 2 days ago
- Oklahoma City, OK (14 miles from Yukon, OK)
- 2 days ago
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and...
- Oklahoma City, OK (14 miles from Yukon, OK)
- 3 days ago
- Oklahoma City, OK (14 miles from Yukon, OK)
- 3 days ago
This is an opportunity to be a key player and make a real impact at a fast-growing S&P 500 software company in the $96 billion HR industry. If you're passionate about customer success, enjoy...
- Oklahoma City, OK (14 miles from Yukon, OK)
- 4 days ago
- Oklahoma City, OK (14 miles from Yukon, OK)
- 4 days ago
Account Manager, Global Medical Education Do you enjoy building successful customer relationships? Would you like to deliver a sales strategy that drives growth? About the Team Elsevier is the...
PT Customer Experience Manager-Nights/Weekends
- Oklahoma City, OK (14 miles from Yukon, OK)
- 5 days ago
- Oklahoma City, OK (14 miles from Yukon, OK)
- 5 days ago
Store - OKC-NORMAN, OK Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Customer Service Team Lead, Neurodiverse Solutions
- Oklahoma City, OK (14 miles from Yukon, OK)
- 8 days ago
- Oklahoma City, OK (14 miles from Yukon, OK)
- 8 days ago
Job ID Number** R5151 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** Do you have a passion for developing, coaching, and motivating a team? We are looking for a...
- Oklahoma City, OK (14 miles from Yukon, OK)
- 10 days ago
- Oklahoma City, OK (14 miles from Yukon, OK)
- 10 days ago
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Senior Associate Client Success Manager
- Oklahoma City, OK (14 miles from Yukon, OK)
- 10 days ago
- Oklahoma City, OK (14 miles from Yukon, OK)
- 10 days ago
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to...
- Oklahoma City, OK (14 miles from Yukon, OK)
- 10 days ago
- Oklahoma City, OK (14 miles from Yukon, OK)
- 10 days ago
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to...
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. ESSENTIAL RESPONSIBILITIES...
- Edmond, OK (18 miles from Yukon, OK)
- 23 days ago
- Edmond, OK (18 miles from Yukon, OK)
- 23 days ago
Must have 2+ years of customer service and/or conflict resolution experience. 1+ year of customer service management experience....
- Oklahoma City, OK (14 miles from Yukon, OK)
- 24 days ago
- Oklahoma City, OK (14 miles from Yukon, OK)
- 24 days ago
POSITION SUMMARY: The Associate Account Manager is responsible for proactively maintaining and retaining relationships with existing customers for permanent commercial and industrial waste...
- Oklahoma City, OK (14 miles from Yukon, OK)
- 30+ days ago
- Oklahoma City, OK (14 miles from Yukon, OK)
- 30+ days ago
Community Assistant Manager Pay range: $21-25/hour How do you define success? Our fast-paced company culture mixes challenge and excitement to create an environment of professionalism and...
- Oklahoma City, OK (14 miles from Yukon, OK)
- 45+ days ago
- Oklahoma City, OK (14 miles from Yukon, OK)
- 45+ days ago
Industry/Sector Not Applicable Specialism Microsoft Management Level Director Job Description & Summary A career in our Microsoft Dynamics team will provide the opportunity to help our clients...
- Oklahoma City, OK (14 miles from Yukon, OK)
- 60+ days ago
- Oklahoma City, OK (14 miles from Yukon, OK)
- 60+ days ago
PURPOSE This position is responsible for the creative workflow process for cashiering, handling product returns, performing basic cash office functions, and providing every customer with an...
Demographic Data for Yukon, OK
Moving to Yukon, OK? Find some basic demographic data about Yukon, OK below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Yukon, OK
Highest Education Level
Customer Service Managers in Yukon, OK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Call Center Experience
- Service Standards
- Escalation Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Complaint Resolution
- Customer Retention
- Shipping
- Resolution
- Social Media Strategy
- Customer Satisfaction
- Cash Management
- Merchandising
- Performance Management
- Onboarding
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Telephone Skills
- Retail
- Salesforce
- Friendliness
- Account Management
- High School Diploma
- Process Improvement
- Customer Relationship Management
- Driving
- Written Communication
- Flexibility
- Events
- Documentation
- Collaboration
- Spanish
- Reporting
- Multitasking
- Coaching
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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