Customer Service Manager Jobs in Midwest City, OK
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Wanted: Warehouse Supervisor & Customer Service Administrator
- Edmond, OK (15 miles from Midwest City, OK)
- 3 hours ago
- Edmond, OK (15 miles from Midwest City, OK)
- 3 hours ago
Foundation Publishing Group is seeking a dedicated Warehouse Supervisor & Customer Service Administrator to oversee eCommerce fulfillment and customer service for a publishing group with multiple...
Customer Service Lead - Part-Time
- Oklahoma City, OK (6 miles from Midwest City, OK)
- 1 day ago
- Oklahoma City, OK (6 miles from Midwest City, OK)
- 1 day ago
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
IT Technical Client Success Manager II
- Oklahoma City, OK (6 miles from Midwest City, OK)
- 4 days ago
- Oklahoma City, OK (6 miles from Midwest City, OK)
- 4 days ago
Requirements Join Our Team and Make a Difference! Are you looking for an impactful role where you finish the workday knowing you helped someone? Whether you are part of our care coordination team...
Remote Work- Oklahoma City, OK (6 miles from Midwest City, OK)
- 8 days ago
- Oklahoma City, OK (6 miles from Midwest City, OK)
- 8 days ago
Call Center experience preferred. Minimum two years of related experience....
- Oklahoma City, OK (6 miles from Midwest City, OK)
- 10 days ago
- Oklahoma City, OK (6 miles from Midwest City, OK)
- 10 days ago
Wilson Language Training Customer Success Manager in Oklahoma City , Oklahoma Customer Success Manager Department: Customer Experience Location: Here at Wilson Language Training, we are committed...
- Norman, OK (16 miles from Midwest City, OK)
- 10 days ago
- Norman, OK (16 miles from Midwest City, OK)
- 10 days ago
Position Purpose: Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service,...
- Oklahoma City, OK (6 miles from Midwest City, OK)
- 11 days ago
- Oklahoma City, OK (6 miles from Midwest City, OK)
- 11 days ago
The Client Services Coordinator will assist in the day-to-day operations of providing support to both Client and Contractors to progress orders to completion.
Join our team and live the Ollie-tude! : ( Ollie’s Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy,...
Customer Success Manager - Cisco
- Oklahoma City, OK (6 miles from Midwest City, OK)
- 12 days ago
- Oklahoma City, OK (6 miles from Midwest City, OK)
- 12 days ago
Summary Responsible for ongoing success of Logicalis' portfolio of large, enterprise customers. Works cross-functionally with multiple internal teams to ensure alignment with customer objectives....
- Oklahoma City, OK (6 miles from Midwest City, OK)
- 12 days ago
- Oklahoma City, OK (6 miles from Midwest City, OK)
- 12 days ago
About Nintex: At Nintex, we are transforming the way people work, everywhere. As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector...
- Oklahoma City, OK (6 miles from Midwest City, OK)
- 13 days ago
- Oklahoma City, OK (6 miles from Midwest City, OK)
- 13 days ago
Industry/Sector Not Applicable Specialism Microsoft Management Level Director Job Description & Summary A career in our Microsoft Dynamics team will provide the opportunity to help our clients...
Associate Customer Success Manager
- Oklahoma City, OK (6 miles from Midwest City, OK)
- 18 days ago
- Oklahoma City, OK (6 miles from Midwest City, OK)
- 18 days ago
Verint Systems, Inc. Associate Customer Success Manager in Oklahoma City , Oklahoma At Verint, we believe customer engagement is the core of every global brand. Our mission is to help...
- Oklahoma City, OK (6 miles from Midwest City, OK)
- 22 days ago
- Oklahoma City, OK (6 miles from Midwest City, OK)
- 22 days ago
PURPOSE This position is responsible for the creative workflow process for cashiering, handling product returns, performing basic cash office functions, and providing every customer with an...
Taft Hartley Client Service Manager
- Oklahoma City, OK (6 miles from Midwest City, OK)
- 25 days ago
- Oklahoma City, OK (6 miles from Midwest City, OK)
- 25 days ago
center experience is an asset When you join our team: We'll empower you to learn and grow the career you want....
- Oklahoma City, OK (6 miles from Midwest City, OK)
- 26 days ago
- Oklahoma City, OK (6 miles from Midwest City, OK)
- 26 days ago
and Casualty License....
Demographic Data for Midwest City, OK
Moving to Midwest City, OK? Find some basic demographic data about Midwest City, OK below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Midwest City, OK
Highest Education Level
Customer Service Managers in Midwest City, OK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Product Support
- Budgets
- Call Center Experience
- Service Standards
- Escalation Management
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Client Services
- Complaint Resolution
- Customer Retention
- Shipping
- Resolution
- Customer Satisfaction
- Merchandising
- Performance Management
- Cash Management
- Onboarding
- Relationship Management
- Cashier Skills
- Customer Relations
- Closing
- Customer Relationship Management
- Friendliness
- Salesforce
- Telephone Skills
- Conflict Resolution
- Retail
- Account Management
- High School Diploma
- Process Improvement
- Implementation
- Driving
- Flexibility
- Written Communication
- Coaching
- Events
- Documentation
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Reporting
- Team Building
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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