Customer Service Manager Jobs in Mebane, NC
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Durham, NC (22 miles from Mebane, NC)
- 10 hours ago
- Durham, NC (22 miles from Mebane, NC)
- 10 hours ago
Leadership & Strategy: Develop and implement customer service strategies that align with company goals and enhance customer satisfaction. Retail Partner Management: Oversee customer service...
Director, Customer Service & Self-Pay Collections- PRMO
- Durham, NC (22 miles from Mebane, NC)
- 3 days ago
- Durham, NC (22 miles from Mebane, NC)
- 3 days ago
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and...
Customer Service Lead - Part-Time
- Burlington, NC (14 miles from Mebane, NC)
- 3 days ago
- Burlington, NC (14 miles from Mebane, NC)
- 3 days ago
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
Director, Customer Service & Self-Pay Collections- PRMO
- Durham, NC (22 miles from Mebane, NC)
- 4 days ago
- Durham, NC (22 miles from Mebane, NC)
- 4 days ago
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and...
FT Assistant Manager Customer Service
- Roxboro, NC (24 miles from Mebane, NC)
- 6 days ago
- Roxboro, NC (24 miles from Mebane, NC)
- 6 days ago
FT Assistant Manager Customer Service Posting Date: 04/10/2025 Location: Roxboro, NC Category/Area of Expertise: Retail Operations Job Requisition: 426498 Address: USA-NC-Roxboro-2828 Durham Road...
FT Manager Customer Service (H)
- Durham, NC (22 miles from Mebane, NC)
- 6 days ago
- Durham, NC (22 miles from Mebane, NC)
- 6 days ago
FT Manager Customer Service (H) Posting Date: 12/18/2024 Location: Durham, NC Category/Area of Expertise: Retail Operations Job Requisition: 409210 Address: USA-NC-Durham-3808 Guess Rd. Store...
- Durham, NC (22 miles from Mebane, NC)
- 8 days ago
- Durham, NC (22 miles from Mebane, NC)
- 8 days ago
Position Overview We are seeking a detail-oriented and client-focused Customer Service Manager (CSM) to oversee day-to-day client support and operational excellence within our Solar and Storage Operations...
Group Leader - Customer Service
- Burlington, NC (14 miles from Mebane, NC)
- 8 days ago
- Burlington, NC (14 miles from Mebane, NC)
- 8 days ago
Summary Responsible for training and coaching the reception staff and facilitating efficient donor flow through the center. Additional duties include registration of qualified, applicant and...
Customer Service Team Manager The University of North Carolina at Chapel Hill
- Chapel Hill, NC (17 miles from Mebane, NC)
- 24 days ago
- Chapel Hill, NC (17 miles from Mebane, NC)
- 24 days ago
Employment Type: Permanent Staff (EHRA NF) Vacancy ID: NF0009037 Salary Range: $70,000 $76,000 Position Summary/Description: This position may be eligible for a hybrid work arrangement that may...
- Chapel Hill, NC (17 miles from Mebane, NC)
- 26 days ago
- Chapel Hill, NC (17 miles from Mebane, NC)
- 26 days ago
Posting Information Department: SCE - Finance-215200 Career Area : Accounting/Finance/Auditing Posting Open Date: 03/24/2025 Application Deadline: 04/14/2025 Open Until Filled: No Position Type:...
Sandvik Coromant in North-Central Florida region is looking for an Account Manager Location: Ideal location would be in or around Ocala, Gainesville, Orlando or Daytona Beach. If you are...
Staff Technical Customer Experience Manager/Architect- Federal DOD
- Durham, NC (22 miles from Mebane, NC)
- 45+ days ago
- Durham, NC (22 miles from Mebane, NC)
- 45+ days ago
Hungry, Humble, Honest, with Heart. The Opportunity- Public Sector Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for...
Staff Technical Customer Experience Manager- Federal
- Durham, NC (22 miles from Mebane, NC)
- 45+ days ago
- Durham, NC (22 miles from Mebane, NC)
- 45+ days ago
Hungry, Humble, Honest, with Heart. The Opportunity- Public Sector Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for...
Sandvik Coromant is looking for an Account Manager in Location: Colorado, SE Wyoming, and Nebraska panhandle areas If you are customer-focused and have a passion for excellence, with a background...
Account Manager - Northern Kansas & Central Nebraska area
- Mebane, NC
- 60+ days ago
- Mebane, NC
- 60+ days ago
Account Manager - Northern Kansas & Central Nebraska area locations USA, Kansas City time type Full time posted on Posted 5 Days Ago job requisition id R0068877 Northern Kansas and Central...
Demographic Data for Mebane, NC
Moving to Mebane, NC? Find some basic demographic data about Mebane, NC below.
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Title Synonyms
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Salary for Customer Service Manager Jobs in Mebane, NC
Highest Education Level
Customer Service Managers in Mebane, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Call Center Experience
- Service Standards
- Escalation Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Customer Retention
- Shipping
- Resolution
- Social Media Strategy
- Customer Satisfaction
- Cash Management
- Merchandising
- Performance Management
- Onboarding
- Team Leading
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Telephone Skills
- Retail
- Friendliness
- Salesforce
- Account Management
- High School Diploma
- Process Improvement
- Customer Relationship Management
- Driving
- Written Communication
- Flexibility
- Events
- Documentation
- Collaboration
- Spanish
- Reporting
- Multitasking
- Coaching
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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