Customer Service Manager Jobs in Bedminster, NJ
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Part Time Customer Experience Manager
- Parsippany, NJ (20 miles from Bedminster, NJ)
- 8 hours ago
- Parsippany, NJ (20 miles from Bedminster, NJ)
- 8 hours ago
Store - NWK-PARSIPPANY, NJDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor)
- Metuchen, NJ (19 miles from Bedminster, NJ)
- 8 hours ago
- Metuchen, NJ (19 miles from Bedminster, NJ)
- 8 hours ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
- Parsippany, NJ (20 miles from Bedminster, NJ)
- 1 day ago
- Parsippany, NJ (20 miles from Bedminster, NJ)
- 1 day ago
Client Service Manager Location: Parsippany, NJ, US, 07054 Brand: Lightpath Requisition #: 8548 Lightpath is one of the largest competitive local exchange carriers in the tri-state area. We own...
- Morristown, NJ (13 miles from Bedminster, NJ)
- 2 days ago
- Morristown, NJ (13 miles from Bedminster, NJ)
- 2 days ago
Apply Now Who We Are TeleCloud is a regional on-the-ground, hands-on voice systems cloud provider. Weve delivered seamless, innovative solutions to our clients for 40+ years and currently have...
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Personal Lines Client Service Manager II
- Whippany, NJ (17 miles from Bedminster, NJ)
- 2 days ago
- Whippany, NJ (17 miles from Bedminster, NJ)
- 2 days ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
ShopRite - Customer Service Manager (Eickhoff NJ) Salary Range $1200 - $1500/wk
- Edison, NJ (17 miles from Bedminster, NJ)
- 3 days ago
- Edison, NJ (17 miles from Bedminster, NJ)
- 3 days ago
ShopRite - Customer Service Manager (Eickhoff NJ) Salary Range $1200 - $1500wk Job Description Title: Customer Service Manager Job Code: 2020 Job: Exempt Department: Store Operations Supervised by:...
Account Manager, Client Services
- Somerset, NJ (13 miles from Bedminster, NJ)
- 4 days ago
- Somerset, NJ (13 miles from Bedminster, NJ)
- 4 days ago
Overview YOUR PASSION, ACTIONS & FOCUS is our Strength Become one of our Contributors Join the KnipperHEALTH Team! The Account Manager, Client Services role oversees the account team for assigned...
- Bedminster, NJ
- 5 days ago
- Bedminster, NJ
- 5 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...
Customer Experience Manager Mt. Olive NJ
- Flanders, NJ (13 miles from Bedminster, NJ)
- 6 days ago
- Flanders, NJ (13 miles from Bedminster, NJ)
- 6 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
Project Manager, Customer Support
- Somerset, NJ (13 miles from Bedminster, NJ)
- 6 days ago
- Somerset, NJ (13 miles from Bedminster, NJ)
- 6 days ago
Company Description BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology....
Retail Client Services Manager
- Parsippany, NJ (20 miles from Bedminster, NJ)
- 7 days ago
- Parsippany, NJ (20 miles from Bedminster, NJ)
- 7 days ago
Retail Client Services Manager At our Company, we grow People, Brands, and Businesses! We are seeking a talented Retail Client Services Manager who will work to maintain/improve client specific...
- Bridgewater, NJ (5 miles from Bedminster, NJ)
- 8 days ago
- Bridgewater, NJ (5 miles from Bedminster, NJ)
- 8 days ago
Position Purpose: Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service,...
Treasury Management Client Support Manager
- Woodbridge, NJ (21 miles from Bedminster, NJ)
- 8 days ago
- Woodbridge, NJ (21 miles from Bedminster, NJ)
- 8 days ago
POSITION SUMMARY The Treasury Management Client Support Manager will oversee a team of 10-12 Client Support Specialists, Sr. Specialists and Lead Specialists who serve Customers' day-to-day...
- Linden, NJ (22 miles from Bedminster, NJ)
- 13 days ago
- Linden, NJ (22 miles from Bedminster, NJ)
- 13 days ago
Position Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop...
- Morristown, NJ (13 miles from Bedminster, NJ)
- 13 days ago
- Morristown, NJ (13 miles from Bedminster, NJ)
- 13 days ago
Role Value Proposition Account Managers are a key role in the Regional Business service delivery model. The role is a single point of contact for Brokers and provides key support functions across...
Demographic Data for Bedminster, NJ
Moving to Bedminster, NJ? Find some basic demographic data about Bedminster, NJ below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Bedminster, NJ
Highest Education Level
Customer Service Managers in Bedminster, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Product Support
- Budgets
- Call Center Experience
- Service Standards
- Escalation Management
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Client Services
- Complaint Resolution
- Customer Retention
- Shipping
- Resolution
- Customer Satisfaction
- Merchandising
- Performance Management
- Cash Management
- Onboarding
- Relationship Management
- Cashier Skills
- Customer Relations
- Closing
- Friendliness
- Salesforce
- Customer Relationship Management
- Telephone Skills
- Conflict Resolution
- Retail
- High School Diploma
- Account Management
- Process Improvement
- Implementation
- Driving
- Flexibility
- Written Communication
- Coaching
- Events
- Documentation
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Reporting
- Team Building
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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