Customer Service Manager Jobs in New Hampshire
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Hannaford FT Assistant Manager Customer Service in No Conway , New Hampshire Category/Area of Expertise: Retail Operations Job Requisition: 419984 Address: USA-NH-No Conway-Mountain Valley Mall...
Client Success Manager 3.1 3.1 out of 5 stars Portsmouth, NH Remote Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business...
Category/Area of Expertise: Retail Operations Job Requisition: 421181 Address: USA-NH-Ossipee-Ames Plaza Route 16 Store Code: Store 08159 Front End (5151633) Hannaford Supermarkets started out as...
Michaels Retail Manager-Customer Experience Manager Part Time in WEST LEBANON , New Hampshire Store - WEST LEBANON, NH Deliver a customer centric shopping experience by managing and delivering...
Category/Area of Expertise: Retail Operations Job Requisition: 419984 Address: USA-NH-No Conway-Mountain Valley Mall Store Code: Store 08352 Front End (5151736) Hannaford Supermarkets started out...
Requirements Join Our Team and Make a Difference! Are you looking for an impactful role where you finish the workday knowing you helped someone? Whether you are part of our care coordination team...
Remote WorkRetail Manager-Customer Experience Manager Part Time
- West Lebanon, NH
- 6 days ago
- West Lebanon, NH
- 6 days ago
Store - WEST LEBANON, NH Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator...
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management....
Wilson Language Training Customer Success Manager in Concord , New Hampshire Customer Success Manager Department: Customer Experience Location: Here at Wilson Language Training, we are committed...
Store - EPPING, NH Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Category/Area of Expertise: Retail Operations Job Requisition: 419425 Address: USA-NH-Bedford-7 Kilton Road Store Code: Store 08436 Management (2756252) Hannaford Supermarkets started out as a...
Customer Success Manager - Healthcare SaaS (USA-Remote)
- Concord, NH
- 10 days ago
- Concord, NH
- 10 days ago
NOTE: This is a fully remote position within the US. The Customer Success Manager in Wolters Kluwer Health Clinical Surveillance and Compliance is responsible for ensuring customers achieve their...
Remote WorkSummary Responsible for ongoing success of Logicalis' portfolio of large, enterprise customers. Works cross-functionally with multiple internal teams to ensure alignment with customer objectives....
Verint Systems, Inc. Associate Customer Success Manager in Concord , New Hampshire At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations...
Demographic Data for New Hampshire
Moving to New Hampshire? Find some basic demographic data about New Hampshire below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in New Hampshire
Highest Education Level
Customer Service Managers in New Hampshire offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Product Support
- Budgets
- Call Center Experience
- Service Standards
- Escalation Management
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Client Services
- Complaint Resolution
- Customer Retention
- Shipping
- Resolution
- Customer Satisfaction
- Merchandising
- Performance Management
- Cash Management
- Onboarding
- Relationship Management
- Cashier Skills
- Customer Relations
- Strategy Development
- Closing
- Customer Relationship Management
- Friendliness
- Salesforce
- Telephone Skills
- Conflict Resolution
- Retail
- Account Management
- High School Diploma
- Process Improvement
- Implementation
- Driving
- Flexibility
- Written Communication
- Coaching
- Events
- Documentation
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Reporting
- Team Building
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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