Customer Service Manager Jobs in Nashua, NH
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Salem, NH (12 miles from Nashua, NH)
- 2 days ago
- Salem, NH (12 miles from Nashua, NH)
- 2 days ago
ADP is hiring a Client Service Manager I. In this position you will be responsible for developing and maintaining effective relationships with ADP clients and is the direct client contact for...
- Merrimack, NH (8 miles from Nashua, NH)
- 6 hours ago
- Merrimack, NH (8 miles from Nashua, NH)
- 6 hours ago
Req ID: 126128 Remote Position: Yes Region: Americas Country: USA **Summary** This is an exciting opportunity in Celestica's Hardware Platform Solutions (HPS) to make a positive impact and be part...
Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor)
- Burlington, MA (20 miles from Nashua, NH)
- 23 hours ago
- Burlington, MA (20 miles from Nashua, NH)
- 23 hours ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
- Concord, MA (19 miles from Nashua, NH)
- 1 day ago
- Concord, MA (19 miles from Nashua, NH)
- 1 day ago
Customer Service Manager Do you dream of a career rooted in teamwork, exceptional customer service, and a commitment to safety-all within a vibrant community rich in history?...
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
- Burlington, MA (20 miles from Nashua, NH)
- 9 days ago
- Burlington, MA (20 miles from Nashua, NH)
- 9 days ago
Precisely Precisely is proud to be an Equal Opportunity and Affirmative Action employer. We celebrate everything that makes an applicant unique. We will consider all qualified applicants without...
Remote Work- Merrimack, NH (8 miles from Nashua, NH)
- 10 days ago
- Merrimack, NH (8 miles from Nashua, NH)
- 10 days ago
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to...
- Woburn, MA (22 miles from Nashua, NH)
- 15 days ago
- Woburn, MA (22 miles from Nashua, NH)
- 15 days ago
Customer Service Manager Customer Service Manager Location: Woburn, MA, United States Job Family : Customer Service Job Type : Regular Posted : Apr 2, 2025 Job ID: 56089 Job Description PARKER CHOMERICS...
PT Nights and Weekends Customer Service Manager
- Chelmsford, MA (11 miles from Nashua, NH)
- 17 days ago
- Chelmsford, MA (11 miles from Nashua, NH)
- 17 days ago
Store - BOS-CHELMSFORD, MADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Customer Service Administrator
- Wilmington, MA (18 miles from Nashua, NH)
- 24 days ago
- Wilmington, MA (18 miles from Nashua, NH)
- 24 days ago
Customer Service Administrator Wilmington, Massachusetts | Full Time Temp to Hire | $ 30 - $ 30 per hour March 24, 2025 | Job ID: H1411836P_... Job Summary Our client, a robotics and automation...
Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor) - Full Time
- Sudbury, MA (23 miles from Nashua, NH)
- 28 days ago
- Sudbury, MA (23 miles from Nashua, NH)
- 28 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
FT Assistant Manager Customer Service
- Raymond, NH (24 miles from Nashua, NH)
- 45+ days ago
- Raymond, NH (24 miles from Nashua, NH)
- 45+ days ago
Category/Area of Expertise: Retail Operations Job Requisition: 424983 Address: USA-NH-Raymond-2 Freetown Road Store Code: Store 08120 Front End (5151618) Hannaford Supermarkets started out as a...
- Andover, MA (16 miles from Nashua, NH)
- 90+ days ago
- Andover, MA (16 miles from Nashua, NH)
- 90+ days ago
101462149 River St, Andover, Massachusetts 01810 TruGreen accepts applications on an ongoing basis. Job Description TruGreen is committed to providing personalized attention for our associates. We...
Customer Service Manager Trainee (H)
- Raymond, NH (24 miles from Nashua, NH)
- 90+ days ago
- Raymond, NH (24 miles from Nashua, NH)
- 90+ days ago
Category/Area of Expertise: Retail Operations Job Requisition: 425008 Address: USA-NH-Raymond-2 Freetown Road Store Code: Store 08120 Management (2741237) Hannaford Supermarkets started out as a...
- Merrimack, NH (8 miles from Nashua, NH)
- 29 days ago
- Merrimack, NH (8 miles from Nashua, NH)
- 29 days ago
Job Description: The Role The Client Services Manager (CSM) is part of the Client Service Management, DC Plan Services organization and is the primary client facing associate responsible for the...
Demographic Data for Nashua, NH
Moving to Nashua, NH? Find some basic demographic data about Nashua, NH below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Nashua, NH
Highest Education Level
Customer Service Managers in Nashua, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Call Center Experience
- Service Standards
- Escalation Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Customer Retention
- Shipping
- Resolution
- Social Media Strategy
- Customer Satisfaction
- Cash Management
- Merchandising
- Performance Management
- Onboarding
- Team Leading
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Telephone Skills
- Retail
- Friendliness
- Salesforce
- Account Management
- High School Diploma
- Process Improvement
- Customer Relationship Management
- Driving
- Written Communication
- Flexibility
- Events
- Documentation
- Collaboration
- Spanish
- Reporting
- Multitasking
- Coaching
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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