Customer Service Manager Jobs in Hampton, NH
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Reception/Customer Service Lead / New Patient Onboarding
- Amesbury, MA (7 miles from Hampton, NH)
- 7 hours ago
- Amesbury, MA (7 miles from Hampton, NH)
- 7 hours ago
Well established local healthcare company looking for receptionist/customer service lead for 8:30-2:30 Mon-Fri. If you have some flexibility to start later and work until 5 or 6 on Tuesdays, that...
- Salem, NH (21 miles from Hampton, NH)
- 1 day ago
- Salem, NH (21 miles from Hampton, NH)
- 1 day ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Passionate Customer...
- Portsmouth, NH (9 miles from Hampton, NH)
- 1 day ago
- Portsmouth, NH (9 miles from Hampton, NH)
- 1 day ago
Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and...
- Seabrook, NH (3 miles from Hampton, NH)
- 9 days ago
- Seabrook, NH (3 miles from Hampton, NH)
- 9 days ago
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management....
Personal Lines Client Service Manager
- Newburyport, MA (8 miles from Hampton, NH)
- 10 days ago
- Newburyport, MA (8 miles from Hampton, NH)
- 10 days ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
Retail Part Time Customer Experience Manager
- Epping, NH (14 miles from Hampton, NH)
- 11 days ago
- Epping, NH (14 miles from Hampton, NH)
- 11 days ago
Store - EPPING, NH Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Customer Service & E-Commerce Team Leader (Customer Service, In-Store Shopper Department Manager)
- Middleton, MA (24 miles from Hampton, NH)
- 15 days ago
- Middleton, MA (24 miles from Hampton, NH)
- 15 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will provide overall leadership to the Customer Service & E-Commerce programs; this means you are...
Customer Service Manager Trainee (H)
- East Hampstead, NH (14 miles from Hampton, NH)
- 17 days ago
- East Hampstead, NH (14 miles from Hampton, NH)
- 17 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 418386 Address: USA-NH-East Hampstead-305 Sandown Road Store Code: Store 08190 Management (2741239) Hannaford Supermarkets started...
FT Assistant Manager Customer Service
- East Hampstead, NH (14 miles from Hampton, NH)
- 19 days ago
- East Hampstead, NH (14 miles from Hampton, NH)
- 19 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 414773 Address: USA-NH-East Hampstead-305 Sandown Road Store Code: Store 08190 Front End (5151657) Hannaford Supermarkets started out...
Customer Experience Manager - Victoria's Secret - The Mall at Rockingham Park - Salem, NH
- Salem, NH (21 miles from Hampton, NH)
- 22 days ago
- Salem, NH (21 miles from Hampton, NH)
- 22 days ago
A Victoria’s Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store...
Part Time Customer Experience Manager
- Seabrook, NH (3 miles from Hampton, NH)
- 26 days ago
- Seabrook, NH (3 miles from Hampton, NH)
- 26 days ago
Store - SEABROOK, NH Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Virtual - Customer Account Manager Sales Representative
- Durham, NH (13 miles from Hampton, NH)
- 30+ days ago
- Durham, NH (13 miles from Hampton, NH)
- 30+ days ago
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety...
- Salem, NH (21 miles from Hampton, NH)
- 60+ days ago
- Salem, NH (21 miles from Hampton, NH)
- 60+ days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
Demographic Data for Hampton, NH
Moving to Hampton, NH? Find some basic demographic data about Hampton, NH below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Hampton, NH
Highest Education Level
Customer Service Managers in Hampton, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Service Standards
- Escalation Management
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Client Services
- Complaint Resolution
- Customer Retention
- Shipping
- Resolution
- Customer Satisfaction
- Merchandising
- Performance Management
- Cash Management
- Onboarding
- Relationship Management
- Cashier Skills
- Customer Relations
- Closing
- Friendliness
- Salesforce
- Customer Relationship Management
- Telephone Skills
- Conflict Resolution
- Retail
- High School Diploma
- Account Management
- Process Improvement
- Driving
- Flexibility
- Written Communication
- Coaching
- Events
- Documentation
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Reporting
- Team Building
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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