Customer Service Manager Jobs in East Hampstead, NH
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Salem, NH (8 miles from East Hampstead, NH)
- 2 hours ago
- Salem, NH (8 miles from East Hampstead, NH)
- 2 hours ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Passionate Customer...
- Portsmouth, NH (20 miles from East Hampstead, NH)
- 11 hours ago
- Portsmouth, NH (20 miles from East Hampstead, NH)
- 11 hours ago
Client Success Manager 3.1 3.1 out of 5 stars Portsmouth, NH Remote Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business...
Customer Service & E-Commerce Team Leader (Customer Service, In-Store Shopper Department Manager)
- Lynnfield, MA (24 miles from East Hampstead, NH)
- 5 days ago
- Lynnfield, MA (24 miles from East Hampstead, NH)
- 5 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will provide overall leadership to the Customer Service & E-Commerce programs; this means you are...
Client Service Coordinator - 001869
- Manchester, NH (18 miles from East Hampstead, NH)
- 8 days ago
- Manchester, NH (18 miles from East Hampstead, NH)
- 8 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator...
/19303/64fedd75-2d06-44b9-b129-ef7118843cc5.png&z=8&s=CSR&ih_t=3%2F12%2F2025+11%3A19%3A13+PM&utm_medium=internal%20referrer&utm_campaign=internal-ihire-resume-review&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
- Seabrook, NH (12 miles from East Hampstead, NH)
- 8 days ago
- Seabrook, NH (12 miles from East Hampstead, NH)
- 8 days ago
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management....
Personal Lines Client Service Manager
- Newburyport, MA (13 miles from East Hampstead, NH)
- 9 days ago
- Newburyport, MA (13 miles from East Hampstead, NH)
- 9 days ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
Retail Part Time Customer Experience Manager
- Epping, NH (11 miles from East Hampstead, NH)
- 10 days ago
- Epping, NH (11 miles from East Hampstead, NH)
- 10 days ago
Store - EPPING, NH Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Customer Service Manager Trainee (H)
- Bedford, NH (21 miles from East Hampstead, NH)
- 10 days ago
- Bedford, NH (21 miles from East Hampstead, NH)
- 10 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 419425 Address: USA-NH-Bedford-7 Kilton Road Store Code: Store 08436 Management (2756252) Hannaford Supermarkets started out as a...
Category/Area of Expertise: Retail Operations Job Requisition: 414773 Address: USA-NH-East Hampstead-305 Sandown Road Store Code: Store 08190 Front End (5151657) Hannaford Supermarkets started out...
Customer Experience Manager - Victoria's Secret - The Mall at Rockingham Park - Salem, NH
- Salem, NH (8 miles from East Hampstead, NH)
- 21 days ago
- Salem, NH (8 miles from East Hampstead, NH)
- 21 days ago
A Victoria’s Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store...
Part Time Customer Experience Manager
- Seabrook, NH (12 miles from East Hampstead, NH)
- 25 days ago
- Seabrook, NH (12 miles from East Hampstead, NH)
- 25 days ago
Store - SEABROOK, NH Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Virtual - Customer Account Manager Sales Representative
- Durham, NH (19 miles from East Hampstead, NH)
- 30+ days ago
- Durham, NH (19 miles from East Hampstead, NH)
- 30+ days ago
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety...
- Merrimack, NH (20 miles from East Hampstead, NH)
- 30+ days ago
- Merrimack, NH (20 miles from East Hampstead, NH)
- 30+ days ago
Job Description: WILL HIRE AT THE MANAGER OR SENIOR MANAGER LEVEL DEPENDING ON EXPERIENCE The Client Services Manager (CSM) is part of the Client Service Management, DC Plan Services organization...
Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor)
- Billerica, MA (24 miles from East Hampstead, NH)
- 30+ days ago
- Billerica, MA (24 miles from East Hampstead, NH)
- 30+ days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Customer Success Manager, Amazon Robotics, Fulfillment
- North Reading, MA (21 miles from East Hampstead, NH)
- 45+ days ago
- North Reading, MA (21 miles from East Hampstead, NH)
- 45+ days ago
Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and youll fit...
Demographic Data for East Hampstead, NH
Moving to East Hampstead, NH? Find some basic demographic data about East Hampstead, NH below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in East Hampstead, NH
Highest Education Level
Customer Service Managers in East Hampstead, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Product Support
- Budgets
- Call Center Experience
- Service Standards
- Escalation Management
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Client Services
- Complaint Resolution
- Customer Retention
- Shipping
- Resolution
- Customer Satisfaction
- Merchandising
- Performance Management
- Cash Management
- Onboarding
- Relationship Management
- Cashier Skills
- Customer Relations
- Closing
- Customer Relationship Management
- Friendliness
- Salesforce
- Telephone Skills
- Conflict Resolution
- Retail
- Account Management
- High School Diploma
- Process Improvement
- Implementation
- Driving
- Flexibility
- Written Communication
- Coaching
- Events
- Documentation
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Reporting
- Team Building
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Manager Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »