Customer Service Manager Jobs in Papillion, NE
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Omaha, NE (11 miles from Papillion, NE)
- 5 days ago
- Omaha, NE (11 miles from Papillion, NE)
- 5 days ago
The Cohere Beauty Customer Service Manager plays a pivotal role in managing and expanding our customer base while ensuring the satisfaction of existing customers.?...
- Omaha, NE (11 miles from Papillion, NE)
- 7 days ago
- Omaha, NE (11 miles from Papillion, NE)
- 7 days ago
Join Our Team at Learning Without Tears! Position: Customer Success Manager Territory: Mountain Territory (NE, CO, KS, WY, UT, ND, SD) Are you passionate about education and looking for an...
Area Customer Service Coordinator.Managed Services Onsite
- Omaha, NE (11 miles from Papillion, NE)
- 15 days ago
- Omaha, NE (11 miles from Papillion, NE)
- 15 days ago
Area Customer Service Coordinator Omaha, NE (onsite) 5+Month Contract Overview: This position supports daily operations, implementations, expansions, and administration of Managed Services...
Area Customer Service Coordinator
- Omaha, NE (11 miles from Papillion, NE)
- 20 days ago
- Omaha, NE (11 miles from Papillion, NE)
- 20 days ago
Job Title: Area Customer Service Coordinator Summary: Join our team as an Area Customer Service Coordinator, where you'll be a vital link in ensuring exceptional service delivery to our valued...
- Omaha, NE (11 miles from Papillion, NE)
- 22 days ago
- Omaha, NE (11 miles from Papillion, NE)
- 22 days ago
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management....
At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and,...
- Omaha, NE (11 miles from Papillion, NE)
- 45+ days ago
- Omaha, NE (11 miles from Papillion, NE)
- 45+ days ago
For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients,...
Avenue C - Micro Market Customer Service Manager- Omaha, NE
- Omaha, NE (11 miles from Papillion, NE)
- 45+ days ago
- Omaha, NE (11 miles from Papillion, NE)
- 45+ days ago
Schedule : Monday - Friday, 7am - 5pm Requirement : Route management, leading a team, client-facing/customer service, and the ability to juggle multiple tasks. The advertised program is a...
Airport Customer Service Supervisor
- Omaha, NE (11 miles from Papillion, NE)
- 45+ days ago
- Omaha, NE (11 miles from Papillion, NE)
- 45+ days ago
Airport Customer Service Supervisor 2.6 2.6 out of 5 stars 4501 Abbott Drive, Omaha, NE 68110 GAT is seeking dynamic individuals to join its team of aviation professionals. Classification:...
- Omaha, NE (11 miles from Papillion, NE)
- 60+ days ago
- Omaha, NE (11 miles from Papillion, NE)
- 60+ days ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
Customer Service Lead - Part-Time
- Omaha, NE (11 miles from Papillion, NE)
- 90+ days ago
- Omaha, NE (11 miles from Papillion, NE)
- 90+ days ago
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
Branch Customer Service Coordinator - (Full-Time) Monday - Friday Day Shift
- Omaha, NE (11 miles from Papillion, NE)
- 90+ days ago
- Omaha, NE (11 miles from Papillion, NE)
- 90+ days ago
center Experience utilizing multi-line phone-system....
Demographic Data for Papillion, NE
Moving to Papillion, NE? Find some basic demographic data about Papillion, NE below.
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Salary for Customer Service Manager Jobs in Papillion, NE
Highest Education Level
Customer Service Managers in Papillion, NE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Product Support
- Budgets
- Call Center Experience
- Service Standards
- Escalation Management
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Client Services
- Complaint Resolution
- Customer Retention
- Shipping
- Resolution
- Customer Satisfaction
- Merchandising
- Performance Management
- Cash Management
- Onboarding
- Relationship Management
- Cashier Skills
- Customer Relations
- Closing
- Customer Relationship Management
- Friendliness
- Salesforce
- Telephone Skills
- Conflict Resolution
- Retail
- Account Management
- High School Diploma
- Process Improvement
- Implementation
- Driving
- Flexibility
- Written Communication
- Coaching
- Events
- Documentation
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Reporting
- Team Building
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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