Customer Service Manager Jobs in Basehor, KS
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Leawood, KS (22 miles from Basehor, KS)
- 10 hours ago
- Leawood, KS (22 miles from Basehor, KS)
- 10 hours ago
Kforce is looking for a Client Success Manager for a direct hire opportunity in the Leawood, KS area. Summary:The Client Success Manager works directly in a client-facing role to deliver ongoing...
Retail Customer Service Supervisor
- Shawnee Mission, KS (17 miles from Basehor, KS)
- 18 hours ago
- Shawnee Mission, KS (17 miles from Basehor, KS)
- 18 hours ago
PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed...
At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and,...
- Merriam, KS (17 miles from Basehor, KS)
- 5 days ago
- Merriam, KS (17 miles from Basehor, KS)
- 5 days ago
Position Purpose: Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service,...
Retail Manager- Customer Experience Manager Part Time
- Kansas City, MO (18 miles from Basehor, KS)
- 8 days ago
- Kansas City, MO (18 miles from Basehor, KS)
- 8 days ago
Store - KC-STATELINE, MO Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
- Olathe, KS (19 miles from Basehor, KS)
- 10 days ago
- Olathe, KS (19 miles from Basehor, KS)
- 10 days ago
Client Experience Manager Full-time | GemOne | Location - Olathe, KS 66062 GemOne is a TECH company within TVH Parts Co. that aims at developing future-proof Smart Telematics solutions for optimal...
- Kansas City, KS (17 miles from Basehor, KS)
- 15 days ago
- Kansas City, KS (17 miles from Basehor, KS)
- 15 days ago
Introduction Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you...
- Lenexa, KS (20 miles from Basehor, KS)
- 16 days ago
- Lenexa, KS (20 miles from Basehor, KS)
- 16 days ago
Auto Driveaway Systems, LLC, one of the largest professional driveaway companies in the US, is seeking an energetic, customer-focused Account Manager to join our Truck Transport team in Kansas...
- Olathe, KS (19 miles from Basehor, KS)
- 16 days ago
- Olathe, KS (19 miles from Basehor, KS)
- 16 days ago
Direct a team of employees in the office department. Manage general office and customer service activities, to include finalizing contracts and onboarding new customers. KEY DUTIES AND...
Customer Experience Manager - Part-Time
- Kansas City, MO (18 miles from Basehor, KS)
- 19 days ago
- Kansas City, MO (18 miles from Basehor, KS)
- 19 days ago
Michaels Customer Experience Manager - Part-Time in KC , Missouri Store - KC-BLUE SPRINGS, MO Deliver a customer centric shopping experience by managing and delivering effective front-end...
- Olathe, KS (19 miles from Basehor, KS)
- 22 days ago
- Olathe, KS (19 miles from Basehor, KS)
- 22 days ago
POSITION SUMMARY: Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include:...
Customer Service Admin Support A3
- Kansas City, MO (18 miles from Basehor, KS)
- 30+ days ago
- Kansas City, MO (18 miles from Basehor, KS)
- 30+ days ago
Join us in making a significant impact within the Oracle Health Support organization! As a valued member of our Support team, you'll play a crucial role in assisting patients with resolving issues...
- Kansas City, MO (18 miles from Basehor, KS)
- 45+ days ago
- Kansas City, MO (18 miles from Basehor, KS)
- 45+ days ago
Account Manager Location(s) Kansas City, Missouri St Louis, Missouri City/Cities Kansas City, St Louis Country United States Working Schedule Full-Time Work Arrangement Hybrid Travel Required 25%...
Customer Experience Manager PT
- Kansas City, MO (18 miles from Basehor, KS)
- 45+ days ago
- Kansas City, MO (18 miles from Basehor, KS)
- 45+ days ago
Store - KC-LIBERTY, MO Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
- Kansas City, MO (18 miles from Basehor, KS)
- 45+ days ago
- Kansas City, MO (18 miles from Basehor, KS)
- 45+ days ago
Role Value Proposition Account Managers are a key role in the Regional Business service delivery model. The role is a single point of contact for Brokers and provides key support functions across...
Demographic Data for Basehor, KS
Moving to Basehor, KS? Find some basic demographic data about Basehor, KS below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Basehor, KS
Highest Education Level
Customer Service Managers in Basehor, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Call Center Experience
- Service Standards
- Escalation Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Complaint Resolution
- Customer Retention
- Shipping
- Resolution
- Social Media Strategy
- Customer Satisfaction
- Cash Management
- Merchandising
- Performance Management
- Onboarding
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Listening
- Closing
- Telephone Skills
- Retail
- Salesforce
- Friendliness
- Account Management
- High School Diploma
- Process Improvement
- Customer Relationship Management
- Driving
- Written Communication
- Flexibility
- Events
- Documentation
- Collaboration
- Spanish
- Reporting
- Multitasking
- Coaching
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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