Customer Service Manager Jobs in Clarksville, IN
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
CLIENT SERVICES COORDINATOR - Business Banking
- Louisville, KY (4 miles from Clarksville, IN)
- 1 day ago
- Louisville, KY (4 miles from Clarksville, IN)
- 1 day ago
As a Client Services Coordinator in the Business Banking Department, your day will be filled with opportunities to manage assigned portfolios including, but not limited to, all new and outstanding...
Customer Service Coordinator - CDD
- Louisville, KY (9 miles from Clarksville, IN)
- 3 days ago
- Louisville, KY (9 miles from Clarksville, IN)
- 3 days ago
Directly reporting to the Customer Service Manager and in complete coordination with the sales representative the customer coordinator : Is the main Customer contact on all operational aspects (except...
Group Leader - Customer Service
- Louisville, KY (4 miles from Clarksville, IN)
- 5 days ago
- Louisville, KY (4 miles from Clarksville, IN)
- 5 days ago
Summary Responsible for training and coaching the reception staff and facilitating efficient donor flow through the center. Additional duties include registration of qualified, applicant and...
- Louisville, KY (4 miles from Clarksville, IN)
- 9 days ago
- Louisville, KY (4 miles from Clarksville, IN)
- 9 days ago
Join our team and live the Ollie-tude! : ( Ollie’s Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy,...
- Louisville, KY (4 miles from Clarksville, IN)
- 13 days ago
- Louisville, KY (4 miles from Clarksville, IN)
- 13 days ago
Industry/Sector Not Applicable Specialism Microsoft Management Level Director Job Description & Summary A career in our Microsoft Dynamics team will provide the opportunity to help our clients...
- Jeffersontown, KY (13 miles from Clarksville, IN)
- 30+ days ago
- Jeffersontown, KY (13 miles from Clarksville, IN)
- 30+ days ago
About You A current Property and Casualty License Bachelor's degree with 0+ years client service and/or claims management experience -OR- High School degree/GED with 3+ years client service and/or claims...
- Louisville, KY (4 miles from Clarksville, IN)
- 30+ days ago
- Louisville, KY (4 miles from Clarksville, IN)
- 30+ days ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
- Louisville, KY (4 miles from Clarksville, IN)
- 30+ days ago
- Louisville, KY (4 miles from Clarksville, IN)
- 30+ days ago
260412 Date: 02/04/2025 Service Client Service Manager Louisville, Kentucky, United States Our Other Description ADP is hiring a 401(k) Client Service Manager. Manages the day to day activities of...
- Louisville, KY (4 miles from Clarksville, IN)
- 30+ days ago
- Louisville, KY (4 miles from Clarksville, IN)
- 30+ days ago
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of...
Retail Department Supervisor Customer Service
- Jeffersonville, IN
- 30+ days ago
- Jeffersonville, IN
- 30+ days ago
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to...
- Louisville, KY (4 miles from Clarksville, IN)
- 90+ days ago
- Louisville, KY (4 miles from Clarksville, IN)
- 90+ days ago
The Customer Care Coordinator will book and coordinate either military or consumer shipments, act as liaison to customer, providing support and communication with customer about expected move and...
Store - LOUISVILLE-CLARKSVILLE, INDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes....
Client Service Coordinator - 001168
- Louisville, KY (4 miles from Clarksville, IN)
- 90+ days ago
- Louisville, KY (4 miles from Clarksville, IN)
- 90+ days ago
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the...
Demographic Data for Clarksville, IN
Moving to Clarksville, IN? Find some basic demographic data about Clarksville, IN below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Clarksville, IN
Highest Education Level
Customer Service Managers in Clarksville, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Product Support
- Budgets
- Call Center Experience
- Service Standards
- Escalation Management
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Client Services
- Complaint Resolution
- Customer Retention
- Shipping
- Resolution
- Customer Satisfaction
- Merchandising
- Performance Management
- Cash Management
- Onboarding
- Relationship Management
- Cashier Skills
- Customer Relations
- Closing
- Customer Relationship Management
- Friendliness
- Salesforce
- Telephone Skills
- Conflict Resolution
- Retail
- Account Management
- High School Diploma
- Process Improvement
- Implementation
- Driving
- Flexibility
- Written Communication
- Coaching
- Events
- Documentation
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Reporting
- Team Building
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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