Customer Service Manager Jobs in Meridian, ID
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Boise, ID (10 miles from Meridian, ID)
- 6 hours ago
- Boise, ID (10 miles from Meridian, ID)
- 6 hours ago
Customer Success Manager at Celestica in Boise, Idaho, United States Job Description Req ID: 126128 Remote Position: Yes Region: Americas Country: USA Summary This is an exciting opportunity in...
Sr Lead Customer Experience Manager
- Boise, ID (10 miles from Meridian, ID)
- 7 hours ago
- Boise, ID (10 miles from Meridian, ID)
- 7 hours ago
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and...
Customer Service Supervisor Lake Hazel Road Boise ID
- Boise, ID (10 miles from Meridian, ID)
- 1 day ago
- Boise, ID (10 miles from Meridian, ID)
- 1 day ago
Customer Service Supervisor Job Description Reports To: Front End Manager Position Type: hourly Location: Retail Store Department: Front End Date: February 2024 About the Intermountain Division...
- Boise, ID (10 miles from Meridian, ID)
- 3 days ago
- Boise, ID (10 miles from Meridian, ID)
- 3 days ago
We cant wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way...
- Boise, ID (10 miles from Meridian, ID)
- 8 days ago
- Boise, ID (10 miles from Meridian, ID)
- 8 days ago
at TEKsystems in Boise, Idaho, United States Job Description Description The Customer Service Professional I provides information, education and assistance to members, providers, other insurance...
Remote Work- Boise, ID (10 miles from Meridian, ID)
- 16 days ago
- Boise, ID (10 miles from Meridian, ID)
- 16 days ago
at EFI Global in Boise, Idaho, United States Job Description The Apply with SEEK option will be utilized for International applicants, mainly Australia. If this does not apply to you please use...
Supervisor Customer Service - HNAS
- Boise, ID (10 miles from Meridian, ID)
- 16 days ago
- Boise, ID (10 miles from Meridian, ID)
- 16 days ago
terminology and policy, HARRIET, HCPCS codes, group benefits, complex pharmacy claim workflow (including claim adjudication of claim processing and/or rejections) LICENSES or CERTIFICATIONS Required...
- Boise, ID (10 miles from Meridian, ID)
- 23 days ago
- Boise, ID (10 miles from Meridian, ID)
- 23 days ago
at Datavant in Boise, Idaho, United States Job Description Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is...
Technical Account Manager - OpenShift Container Platform
- Boise, ID (10 miles from Meridian, ID)
- 29 days ago
- Boise, ID (10 miles from Meridian, ID)
- 29 days ago
Red Hat Technical Account Manager - OpenShift Container Platform in Boise , Idaho About The Job Red Hat's Technical Services team is looking for an enterprise-level engineer to join us remotely as...
Remote WorkOracle Database Exadata SME - Strategic Customer Service Manager (SCSM)
- Boise, ID (10 miles from Meridian, ID)
- 30+ days ago
- Boise, ID (10 miles from Meridian, ID)
- 30+ days ago
at Oracle in Boise, Idaho, United States Job Description Job Description Strategic Customer Service Manager ( SCSM ) Department Database Cloud and Exadata Support Strategic Customers Program ( SCP )...
- Boise, ID (10 miles from Meridian, ID)
- 30+ days ago
- Boise, ID (10 miles from Meridian, ID)
- 30+ days ago
at Norstella in Boise, Idaho, United States Job Description Client Success Manager Company: Evaluate Location: Remote, United States Date Posted: Mar 12, 2025 Employment Type: Full Time Job ID:...
Full Time Customer Experience Manager
- Boise, ID (10 miles from Meridian, ID)
- 45+ days ago
- Boise, ID (10 miles from Meridian, ID)
- 45+ days ago
Store - BOISE, IDDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery...
... E Commercial St, Meridian, Idaho 83642 TruGreen accepts applications on an ongoing basis. Job Description TruGreen is committed to providing personalized attention for our associates. We focus...
Demographic Data for Meridian, ID
Moving to Meridian, ID? Find some basic demographic data about Meridian, ID below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Meridian, ID
Highest Education Level
Customer Service Managers in Meridian, ID offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Call Center Experience
- Service Standards
- Escalation Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Customer Retention
- Shipping
- Resolution
- Social Media Strategy
- Customer Satisfaction
- Cash Management
- Merchandising
- Performance Management
- Onboarding
- Team Leading
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Telephone Skills
- Retail
- Friendliness
- Salesforce
- Account Management
- High School Diploma
- Process Improvement
- Customer Relationship Management
- Driving
- Written Communication
- Flexibility
- Events
- Documentation
- Collaboration
- Spanish
- Reporting
- Multitasking
- Coaching
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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