Customer Service Manager Jobs in Savannah, GA
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Join our team and live the Ollie-tude! : ( Ollie’s Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy,...
Customer Service Supervisor GASAV - XU, 560 Gulfstream Rd, SAVANNAH, Georgia, United States of America Req #1188 Thursday, February 6, 2025 GAT is seeking dynamic individuals to join its team of...
P?T Customer Experience Manager
- Pooler, GA (9 miles from Savannah, GA)
- 5 days ago
- Pooler, GA (9 miles from Savannah, GA)
- 5 days ago
Store - POOLER, GADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery...
FT Assistant Manager Customer Service
- Bluffton, SC (20 miles from Savannah, GA)
- 6 days ago
- Bluffton, SC (20 miles from Savannah, GA)
- 6 days ago
FT Assistant Manager Customer Service Posting Date: 04/10/2025 Location: Bluffton, SC Category/Area of Expertise: Retail Operations Job Requisition: 319824 Address: USA-SC-Bluffton-1008 Fording...
- Tybee Island, GA (13 miles from Savannah, GA)
- 8 days ago
- Tybee Island, GA (13 miles from Savannah, GA)
- 8 days ago
Job Type Full-time Description Are you passionate about building and maintaining strong relationships with property owners? VTrips, a leading name in vacation property management, invites you to...
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Position Description...
FT Manager Customer Service (Open Availability A Must)
- Bluffton, SC (20 miles from Savannah, GA)
- 15 days ago
- Bluffton, SC (20 miles from Savannah, GA)
- 15 days ago
FT Manager Customer Service (Open Availability A Must) Posting Date: 03/30/2025 Location: Bluffton, SC Category/Area of Expertise: Retail Operations Job Requisition: 424748 Address:...
Job Title: Area Customer Service Coordinator Summary: Join our team as an Area Customer Service Coordinator, where you'll be a vital link in ensuring exceptional service delivery to our valued...
- Bluffton, SC (20 miles from Savannah, GA)
- 18 days ago
- Bluffton, SC (20 miles from Savannah, GA)
- 18 days ago
Insight Global is actively working with one of the nation's top residential builders to identify a Customer Care Manager for the Bluffton, SC market. Responsibilities: - Manage escalated and large...
Customer Service Coordinator (Part-Time)
- Hardeeville, SC (12 miles from Savannah, GA)
- 28 days ago
- Hardeeville, SC (12 miles from Savannah, GA)
- 28 days ago
Description Turn on your Island Charm... Latitude Margaritaville Hilton Head is looking for a Part-Time Customer Service Coordinator to join our team! Purpose: The Latitude Customer Service...
Position Purpose: Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service,...
Job Description: The Customer Service Manager is responsible for leading and directing the day-to-day Customer service operation and the Customer service personnel....
Demographic Data for Savannah, GA
Moving to Savannah, GA? Find some basic demographic data about Savannah, GA below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Savannah, GA
Highest Education Level
Customer Service Managers in Savannah, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Call Center Experience
- Service Standards
- Escalation Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Customer Retention
- Shipping
- Resolution
- Social Media Strategy
- Customer Satisfaction
- Cash Management
- Merchandising
- Performance Management
- Onboarding
- Team Leading
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Telephone Skills
- Retail
- Friendliness
- Salesforce
- Account Management
- High School Diploma
- Process Improvement
- Customer Relationship Management
- Driving
- Written Communication
- Flexibility
- Events
- Documentation
- Collaboration
- Spanish
- Reporting
- Multitasking
- Coaching
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Manager Related Career Advice Articles
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