Customer Service Manager Jobs in Tallahassee, FL
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Manager Client Service Management CVS Health - 3.2 Tallahassee, FL Job Details Full-time $54,300 - $159,120 a year 6 hours ago Benefits Employee stock purchase plan Health insurance Flexible...
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and...
Datasite is where deals are made. We provide the data rooms and SaaS technology used in M&A and other high-value transactions, to deliver projects in more than 170 countries. Carrying that success...
Customer Service Team Lead, Neurodiverse Solutions
- Tallahassee, FL
- 7 days ago
- Tallahassee, FL
- 7 days ago
Job ID Number** R5151 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** Do you have a passion for developing, coaching, and motivating a team? We are looking for a...
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
terminology and policy, HARRIET, HCPCS codes, group benefits, complex pharmacy claim workflow (including claim adjudication of claim processing and/or rejections) LICENSES or CERTIFICATIONS Required...
Datavant Client Success Manager in Tallahassee , Florida Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered...
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator...
Technical Account Manager - OpenShift Container Platform
- Tallahassee, FL
- 28 days ago
- Tallahassee, FL
- 28 days ago
Red Hat's Technical Services team is looking for an enterprise-level engineer to join us remotely as an OpenShift Technical Account Manager (TAM) in the Southeastern U.S. In this role, you will...
Remote WorkCheckmarx Customer Success Manager in Tallahassee , Florida Customer Success Manager US- Remote Customer Services Full time Office Checkmarx is the enterprise application security leader and the...
Position Purpose: Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service,...
Demographic Data for Tallahassee, FL
Moving to Tallahassee, FL? Find some basic demographic data about Tallahassee, FL below.
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Title Synonyms
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Salary for Customer Service Manager Jobs in Tallahassee, FL
Highest Education Level
Customer Service Managers in Tallahassee, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Call Center Experience
- Service Standards
- Escalation Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Complaint Resolution
- Customer Retention
- Shipping
- Resolution
- Social Media Strategy
- Customer Satisfaction
- Cash Management
- Merchandising
- Performance Management
- Onboarding
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Listening
- Closing
- Telephone Skills
- Retail
- Salesforce
- Friendliness
- Account Management
- High School Diploma
- Process Improvement
- Customer Relationship Management
- Driving
- Written Communication
- Flexibility
- Events
- Documentation
- Collaboration
- Spanish
- Reporting
- Multitasking
- Coaching
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Manager Related Career Advice Articles
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