Customer Service Manager Jobs in Westminster, CO

A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.

Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.

1-15 of 53 Jobs

Customer Service Coordinator - Fleet Services

  • Commerce City, CO (15 miles from Westminster, CO)
  • 16 days ago
  • Commerce City, CO (15 miles from Westminster, CO)
  • 16 days ago

Job Seekers can review the Job Applicant Privacy Policy by clicking here (. Job Description : START ON A CAREER PATH WITH A COMPANY THAT HAS A FUTURE At Ryder, our most important competitive...

Aviation Customer Relations Supervisor: Call Center - Denver International Airport

  • Denver, CO (14 miles from Westminster, CO)
  • 13 hours ago
  • Denver, CO (14 miles from Westminster, CO)
  • 13 hours ago

About Our Job With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose for you, and those who benefit...

Customer Success Manager

  • Denver, CO (14 miles from Westminster, CO)
  • 21 hours ago
  • Denver, CO (14 miles from Westminster, CO)
  • 21 hours ago

About Checkr Checkr is building the data platform to power safe and fair decisions. Established in 2014, Checkr's innovative technology and robust data platform help customers assess risk and...

Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)

  • Littleton, CO (16 miles from Westminster, CO)
  • 1 day ago
  • Littleton, CO (16 miles from Westminster, CO)
  • 1 day ago

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...

H&B Associate Director - Client Service Team

  • Denver, CO (14 miles from Westminster, CO)
  • 1 day ago
  • Denver, CO (14 miles from Westminster, CO)
  • 1 day ago

As a Health and Benefits Associate Director, you will lead client engagements involving the design and management of the full array of health and benefits programs. You will drive the strategy and...

Integrated Power Services Careers - Customer Service Coordinator

  • Denver, CO (14 miles from Westminster, CO)
  • 1 day ago
  • Denver, CO (14 miles from Westminster, CO)
  • 1 day ago

taking, processing, investigation and resolution of customer complaints, and coordination of customer service objectives with shop operations Provide customer and sales correspondence, the tracing...

Veterinary Customer Service Coordinator in Greenwood Village, CO

  • Greenwood Village, CO (12 miles from Westminster, CO)
  • 1 day ago
  • Greenwood Village, CO (12 miles from Westminster, CO)
  • 1 day ago

Veterinary Client Service Coordinator Full-Time We are seeking a Client Service Coordinator with EXPERIENCE IN THE VETERINAY FIELD to join our team. We are a small 3 doctor general practice in...

Client Service Coordinator

  • Arvada, CO (2 miles from Westminster, CO)
  • 1 day ago
  • Arvada, CO (2 miles from Westminster, CO)
  • 1 day ago

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Banfield Arvada 5285...

Account Manager GME

  • Denver, CO (14 miles from Westminster, CO)
  • 3 days ago
  • Denver, CO (14 miles from Westminster, CO)
  • 3 days ago

Account Manager, Global Medical Education Do you enjoy building successful customer relationships? Would you like to deliver a sales strategy that drives growth? About the Team Elsevier is the...

Customer Experience Manager

  • Denver, CO (14 miles from Westminster, CO)
  • 4 days ago
  • Denver, CO (14 miles from Westminster, CO)
  • 4 days ago

Store - DEN-BRIGHTON, CO Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...

Director - Client Services

  • Broomfield, CO (6 miles from Westminster, CO)
  • 5 days ago
  • Broomfield, CO (6 miles from Westminster, CO)
  • 5 days ago

The Director - Client Services will implement, lead and grow client engagement activities with our top strategic accounts. Work closely with and indirectly oversee team members from shared...

Client Success Manager, Epic

  • Denver, CO (14 miles from Westminster, CO)
  • 7 days ago
  • Denver, CO (14 miles from Westminster, CO)
  • 7 days ago

Posting Date 04/11/20252000 16th St, Denver, Colorado, 80202-5117, United States of America Job Overview: We are seeking a dynamic and results-driven Epic Client Success Manager to lead nephrology...

Integrated Service Desk Account Manager-Denver, CO (TS/SCI with poly)

  • Denver, CO (14 miles from Westminster, CO)
  • 7 days ago
  • Denver, CO (14 miles from Westminster, CO)
  • 7 days ago

443321BR** **Auto req ID:** 443321BR **Company:** CACI International Inc **Job Code:** IT Information Technology **Job Description:** **_ATTENTION MILITARY AFFILIATED JOB SEEKERS_** _- Our...

Customer Service Team Lead

  • Denver, CO (14 miles from Westminster, CO)
  • 7 days ago
  • Denver, CO (14 miles from Westminster, CO)
  • 7 days ago

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...

ESG Associate Client Success Manager

  • Denver, CO (14 miles from Westminster, CO)
  • 8 days ago
  • Denver, CO (14 miles from Westminster, CO)
  • 8 days ago

The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach...

Demographic Data for Westminster, CO

Moving to Westminster, CO? Find some basic demographic data about Westminster, CO below.


Local
National
5,773,997
178,799

Customer Service Manager Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Team Engagement for Customer Service Managers
Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Salary for Customer Service Manager Jobs in Westminster, CO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Managers in Westminster, CO offer the following education background
Bachelor's Degree
37.9%
High School or GED
21.0%
Associate's Degree
14.2%
Master's Degree
11.9%
Vocational Degree or Certification
11.0%
Some College
2.6%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Managers in Westminster, CO
4-6 years
43.8%
1-2 years
15.7%
2-4 years
15.0%
None
11.8%
10+ years
7.6%
Less than 1 year
4.8%
8-10 years
1.3%
6-8 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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