Customer Service Manager Jobs in Trumann, AR
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Customer Service Manager- Part Time
- Jonesboro, AR (21 miles from Trumann, AR)
- 1 day ago
- Jonesboro, AR (21 miles from Trumann, AR)
- 1 day ago
Store - Jonesboro, AR Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Customer Service Lead- Jonesboro
- Jonesboro, AR (21 miles from Trumann, AR)
- 11 days ago
- Jonesboro, AR (21 miles from Trumann, AR)
- 11 days ago
Post Customer Service Lead- Jonesboro Job Category: Support Staff Requisition Number: CUSTO002935 Posting Details Posted: February 26, 2025 Full-Time Locations Showing 1 location Jonesboro, AR...
Coordinator-Customer Service - NE Surgery Cv Oh Mob
- Jonesboro, AR (21 miles from Trumann, AR)
- 12 days ago
- Jonesboro, AR (21 miles from Trumann, AR)
- 12 days ago
Summary Provides personal care assistance to patients under the direction of licensed personnel and Administrative Coordinator. Promotes a high level of customer satisfaction during patient...
Coordinator-Customer Service II - NE Endocrinology Oh Mob
- Jonesboro, AR (21 miles from Trumann, AR)
- 12 days ago
- Jonesboro, AR (21 miles from Trumann, AR)
- 12 days ago
Summary Responsibilities Requirements, Preferences and Experience About Baptist Memorial Health Care At Baptist, we owe our success to our colleagues, who have both technical expertise and a...
Coordinator-Customer Service - JO Neurosciences Clinic
- Jonesboro, AR (21 miles from Trumann, AR)
- 12 days ago
- Jonesboro, AR (21 miles from Trumann, AR)
- 12 days ago
Summary Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely billing...
Coordinator-Customer Service - NE Optical Shop Mob
- Jonesboro, AR (21 miles from Trumann, AR)
- 18 days ago
- Jonesboro, AR (21 miles from Trumann, AR)
- 18 days ago
Summary Provides personal care assistance to patients under the direction of licensed personnel and Administrative Coordinator. Promotes a high level of customer satisfaction during patient...
Coordinator-Customer Service - NE Dermatology Oh Mob
- Jonesboro, AR (21 miles from Trumann, AR)
- 28 days ago
- Jonesboro, AR (21 miles from Trumann, AR)
- 28 days ago
Summary Provides personal care assistance to patients under the direction of licensed personnel and Administrative Coordinator. Promotes a high level of customer satisfaction during patient...
Summary Provides personal care assistance to patients under the direction of licensed personnel and Administrative Coordinator. Promotes a high level of customer satisfaction during patient...
Coordinator-Customer Service - NE Surgery General Oh Mob
- Jonesboro, AR (21 miles from Trumann, AR)
- 30+ days ago
- Jonesboro, AR (21 miles from Trumann, AR)
- 30+ days ago
Summary Provides personal care assistance to patients under the direction of licensed personnel and Administrative Coordinator. Promotes a high level of customer satisfaction during patient...
Coordinator-Customer Service - NE Ob/Gyn Oh Mob
- Jonesboro, AR (21 miles from Trumann, AR)
- 45+ days ago
- Jonesboro, AR (21 miles from Trumann, AR)
- 45+ days ago
Summary Provides personal care assistance to patients under the direction of licensed personnel and Administrative Coordinator. Promotes a high level of customer satisfaction during patient...
Demographic Data for Trumann, AR
Moving to Trumann, AR? Find some basic demographic data about Trumann, AR below.
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Salary for Customer Service Manager Jobs in Trumann, AR
Highest Education Level
Customer Service Managers in Trumann, AR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Service Standards
- Escalation Management
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Client Services
- Complaint Resolution
- Customer Retention
- Shipping
- Resolution
- Customer Satisfaction
- Merchandising
- Performance Management
- Cash Management
- Onboarding
- Relationship Management
- Cashier Skills
- Customer Relations
- Closing
- Friendliness
- Salesforce
- Customer Relationship Management
- Telephone Skills
- Conflict Resolution
- Retail
- High School Diploma
- Account Management
- Process Improvement
- Driving
- Flexibility
- Written Communication
- Coaching
- Events
- Documentation
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Reporting
- Team Building
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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